---
title: "Amazon workers 'appalled' by AWS CEO’s return to office remarks, urge policy reversal"
description: "More than 500 Amazon employees have urged AWS CEO Matt Garman to reverse a full return-to-office policy, expressing discontent with his claim of broad support for the mandate. The letter criticizes Ga"
type: "news"
locale: "en"
url: "https://longbridge.com/en/news/218375319.md"
published_at: "2024-10-30T17:59:25.000Z"
---

# Amazon workers 'appalled' by AWS CEO’s return to office remarks, urge policy reversal

> More than 500 Amazon employees have urged AWS CEO Matt Garman to reverse a full return-to-office policy, expressing discontent with his claim of broad support for the mandate. The letter criticizes Garman's assertion as non-data-driven and misrepresentative of employee experiences. The controversial policy, set to begin early next year, has faced backlash for its impact on commuting and remote work effectiveness, with some employees considering leaving the company. The letter also highlights concerns for protected classes affected by the policy.

By Greg Bensinger

Oct 30 (Reuters) - More than 500 Amazon.com (AMZN.O) employees sent a letter on Wednesday to the CEO of its AWS unit urging reversal of a full return-to-office policy and rejecting his assertion that the rule had broad support and opponents should leave Amazon Web Services.

“We were appalled to hear the non-data-driven explanation you gave for Amazon imposing a five-day in-office mandate,” the letter begins.

AWS CEO Matt Garman, at an Oct. 17 all-hands meeting of the cloud computing unit, said nine out of 10 workers he had spoken with supported the return-to-office policy, set to take effect early next year.

Those comments are “inconsistent with the experiences of many employees” and are “misrepresenting the realities of working at Amazon,” according to the letter, which Reuters reviewed after it was sent to Garman.

Amazon had no immediate comment, said a spokesperson.

Garman had said he was “quite excited about this change” and that, under the current three-day-per-week policy, collaboration was too difficult because people may be in offices on different days.

The company-wide policy, announced in September by Amazon CEO Andy Jassy, has been controversial inside Amazon, with many calling it wasteful because it adds commuting time and expense when remote work has been effective. Some say they plan to leave the company. Amazon has enforced the policy by asking many workers to go to regional offices, move to Seattle or “voluntarily resign.”

Garman’s comments do not reflect any independent data, the letter says, and “break the trust of your employees who have not only personal experience that shows the benefits of remote work, but have seen the extensive data which supports that experience.”

Requiring five days in the office every week also particularly impacts protected classes of workers such as those with neurodiversity or childcare responsibilities and “does not uphold Amazon’s espoused “Strive to be Earth’s Best Employer” leadership principle,” according to the letter.

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