---
title: "The 2025 Financial 315 Complaint Red and Black List is out: Guangfa Bank and 5 other institutions have made it to the complaint black list"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/231925559.md"
description: "The 2025 Financial 315 Complaint Red and Black List has been released, with Guangzhou Bank, Shanghai Huari Bank, and Guangfa Bank making the black list due to high complaint volumes and low resolution efficiency; Century Life, Chang'an Property Insurance, and Aibang Insurance Brokerage also performed poorly. The banks that performed well include Agricultural Bank of China, Bank of China, and CITIC Bank, while the insurance institutions are Taiping Life, China Life, and Taikang Life"
datetime: "2025-03-15T04:58:43.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/231925559.md)
  - [en](https://longbridge.com/en/news/231925559.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/231925559.md)
generator: "portal-rs"
---

# The 2025 Financial 315 Complaint Red and Black List is out: Guangfa Bank and 5 other institutions have made it to the complaint black list

According to data from various sources including Sina Finance Exposure Platform, regulatory agencies, Hei Mao Complaints, Weibo, and public opinion, the top three banks with high complaint volumes and low resolution efficiency are: Guangzhou Bank, Shanghai Huari Bank, and Guangfa Bank; the top three insurance institutions are: Century Life, Chang'an Liability Insurance, and Aibang Insurance Brokerage. The top three banks with better overall performance are: Agricultural Bank of China, Bank of China, and CITIC Bank; the top three insurance institutions are: Taiping Life, China Life, and Taikang Life. (Sina)

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---
> **Disclaimer: This article is for reference only and does not constitute any investment advice.**