---
title: "Apple customer service responds to \"cooling mode\""
description: "Apple's customer service responded to the discussion about iPhone overheating, pointing out that there are two situations for phone heating: first, when the device temperature exceeds the threshold, a"
type: "news"
locale: "en"
url: "https://longbridge.com/en/news/247278265.md"
published_at: "2025-07-04T09:20:22.000Z"
---

# Apple customer service responds to "cooling mode"

> Apple's customer service responded to the discussion about iPhone overheating, pointing out that there are two situations for phone heating: first, when the device temperature exceeds the threshold, a "temperature warning" appears, and usage must be stopped; second, when users feel heat but there is no warning, it usually does not affect device operation. Regarding the "cooling mode" mentioned by netizens, customer service stated that this is a humorous expression and has no practical significance

Recently, there has been a lot of discussion on social media about "what to do if the iPhone overheats," with some netizens jokingly suggesting that the phone's operating mode could be named "cooling mode." A reporter, posing as a consumer, consulted Apple’s official customer service, which stated that there are generally two situations for phone overheating. The first is when the device exceeds a certain temperature threshold, causing a "temperature warning" to appear on the screen, indicating that the device has detected some abnormal heating and is experiencing an overload. In this case, users must stop using the phone and wait for it to cool down before using it again. The second situation is when users feel that the phone is hot, but no warnings appear on the screen. This generally does not affect the device's operation. Regarding the suggestion from netizens to create a new "cooling" operating mode for the phone, the customer service representative said, "This might be a humorous comment from netizens; it actually doesn't serve any purpose."

### Related Stocks

- [AAPL.US - Apple](https://longbridge.com/en/quote/AAPL.US.md)

## Related News & Research

| Title | Description | URL |
|-------|-------------|-----|
| 股神巴菲特再現「神準」操作 亞馬遜急跌前大減倉 再沽蘋果美銀 買入一隻媒體股 | 股神巴菲特在卸任巴郡 CEO 後，繼續調整投資組合。根據 SEC 13F 文件，巴郡大幅減持亞馬遜 770 萬股，持倉減少 77%；同時出售約 5,080 萬股美國銀行和 1,030 萬股蘋果，連續第三季減持蘋果。巴郡首次增持傳統媒體股，購 | [Link](https://longbridge.com/en/news/276191227.md) |
| 索羅斯逆市加碼微軟及 Nvidia 等科企 新買入黃金股 清倉 4 隻股份 | 索羅斯基金管理公司在 2022 年第四季度加大對微軟、英偉達和蘋果等大型科技股的投資，同時增持黃金股以對衝風險。基金還增持了 Atlassian、Salesforce 和 Uber 等軟體公司股票，但大幅減持了 Snowflake 和 Ci | [Link](https://longbridge.com/en/news/275990619.md) |
| IronBridge Private Wealth LLC 持有蘋果公司價值 905,000 美元的股份 | IronBridge Private Wealth LLC 在第三季度將其在蘋果公司（NASDAQ:AAPL）的持股減少了 77.3%，目前持有 3,555 股，價值 905,000 美元。其他機構投資者，包括先鋒集團和道富銀行，已增加了在 | [Link](https://longbridge.com/en/news/276436345.md) |
| “硬件防禦” 對沖 AI 焦慮，蘋果與納指相關性創 20 年新低 | AI 浪潮下，蘋果因未深度捲入軍備競賽，與納指相關性創 20 年新低，成為科技股動盪中的 “避風港”。在 AI 投資回報存疑及軟件業面臨顛覆的焦慮中，蘋果憑藉不易受衝擊的硬件生態逆勢突圍。儘管存在估值偏高及增長放緩壓力，其獨特的 “AI 中 | [Link](https://longbridge.com/en/news/276301841.md) |
| 蘋果加速研發 AI 眼鏡、掛飾及攝像頭版 AirPods | 作為向人工智能驅動硬件轉型的一部分，蘋果公司正加速開發三款新型可穿戴設備，包括智能眼鏡、一款掛飾設備以及具備擴展 AI 功能的 AirPods。這些設備將圍繞 Siri 數字助理構建，並依靠具備不同功能的攝像頭系統，根據視覺語境執行操作。蘋 | [Link](https://longbridge.com/en/news/276167877.md) |

---

> **Disclaimer**: This article is for reference only and does not constitute any investment advice.