---
title: "Xiaomi customer service responded to the online claim that the SU7 cannot open the door handle after a collision: The vehicle will unlock when it receives a collision signal, subject to police investigation"
description: "Chengdu traffic police reported that the Xiaomi SU7 lost control and caught fire, resulting in the death of the driver, Deng. He is suspected of drunk driving. In response to the claim that \"rescuers "
type: "news"
locale: "en"
url: "https://longbridge.com/en/news/260872644.md"
published_at: "2025-10-13T09:57:27.000Z"
---

# Xiaomi customer service responded to the online claim that the SU7 cannot open the door handle after a collision: The vehicle will unlock when it receives a collision signal, subject to police investigation

> Chengdu traffic police reported that the Xiaomi SU7 lost control and caught fire, resulting in the death of the driver, Deng. He is suspected of drunk driving. In response to the claim that "rescuers could not pull open the car door from the outside," Xiaomi Automobile customer service stated that the final conclusion will be based on the police investigation. The customer service also mentioned that when a collision occurs and the vehicle receives a collision signal, the entire vehicle will unlock, allowing the door to be opened by pulling the outside door handle

Chengdu traffic police reported that the Xiaomi SU7 lost control and caught fire, resulting in the death of the driver, Deng. He is suspected of drunk driving. In response to the claim that "rescuers could not pull open the car door from the outside," Xiaomi Auto customer service stated that the final conclusion will be based on the police investigation. The customer service also mentioned that when a collision occurs and the vehicle receives a collision signal, the entire vehicle will unlock, allowing the door to be opened by pulling the outer door handle

### Related Stocks

- [XIACY.US - Xiaomi Corporation](https://longbridge.com/en/quote/XIACY.US.md)
- [01810.HK - XIAOMI-W](https://longbridge.com/en/quote/01810.HK.md)

## Related News & Research

| Title | Description | URL |
|-------|-------------|-----|
| 小米汽车进军美国？报道称福特探索与小米成立电车合资企业 | 福特汽车与中国电动车制造商小米就合作事宜进行初步谈判，探讨在美国成立合资企业制造电动汽车。尽管福特否认了相关报道，但此举可能为中国车企进入美国市场提供机会。福特首席执行官吉姆·法利支持中国电动车，并曾进口小米车型。分析指出，福特面临中国电动 | [Link](https://longbridge.com/en/news/274400826.md) |
| 小米的电动 SUV 在一月份的中国销量中位居榜首，销量是特斯拉 Model Y 的两倍 | 小米的 YU7 电动 SUV 在 1 月份的中国销量中名列第一，售出 37,869 辆，是特斯拉 Model Y 销量的两倍，后者售出 16,845 辆。YU7 于 2025 年夏季推出，价格比 Model Y 低 1 万元，并声称具有更优 | [Link](https://longbridge.com/en/news/275839815.md) |
| 由于执行反盗版政策，客服人员遭到了死亡威胁 | 一名被称为 “亨利” 的客服工作人员在一家大型互联网服务提供商执行反盗版政策后遭遇死亡威胁。他举报了一名同事下载盗版软件，导致该同事被停职。该同事复职后对亨利进行了暴力威胁。后来，亨利得知该人因财务纠纷而犯下谋杀罪。文章强调了报告工作场所威 | [Link](https://longbridge.com/en/news/275864442.md) |
| 两辆开往香港的长途汽车在深圳湾大桥相撞，导致 15 人受伤 | 在深圳湾大桥的香港方向车道上，两辆大巴发生碰撞，至少有 15 人受伤。事故发生在下午 1:57，紧急服务部门迅速响应。香港运输署宣布部分关闭大桥的屯门方向车道，导致该地区交通繁忙 | [Link](https://longbridge.com/en/news/275998843.md) |
| ‘不可原谅’: 警察局长谴责与碰撞骗保骗局有关联的律师和医生 | 香港警方局长谴责一名律师和医生参与 “碰瓷” 诈骗行为，称其为 “不可饶恕”。专员周志伟宣布将加快调查，并预计会有更多逮捕。此前的逮捕包括一对夫妇和两名医生，他们与超过 20 起诈骗案有关，这些案件中在轻微事故后虚假索赔伤害。周志伟批评了相 | [Link](https://longbridge.com/en/news/275969256.md) |

---

> **Disclaimer**: This article is for reference only and does not constitute any investment advice.
