---
title: "JD.com trial cancels penalties for delivery riders exceeding time limits, implemented in 25 cities nationwide"
description: "Recently, JD.com announced that it has piloted the cancellation of fines for delivery riders exceeding order time in 25 cities nationwide, including Shenzhen, Nanjing, Harbin, and Wuhan, and instead i"
type: "news"
locale: "en"
url: "https://longbridge.com/en/news/261354481.md"
published_at: "2025-10-16T02:25:32.000Z"
---

# JD.com trial cancels penalties for delivery riders exceeding time limits, implemented in 25 cities nationwide

> Recently, JD.com announced that it has piloted the cancellation of fines for delivery riders exceeding order time in 25 cities nationwide, including Shenzhen, Nanjing, Harbin, and Wuhan, and instead implemented a "service score" management mechanism. According to the pilot rules, if a rider exceeds the delivery time, cash will no longer be directly deducted; instead, corresponding service scores will be deducted based on the time exceeded, promoting a shift in management from punitive constraints to positive incentives

Recently, JD.com announced that it has piloted the cancellation of late delivery fines for riders in 25 cities across the country, including Shenzhen, Nanjing, Harbin, and Wuhan, and instead implemented a "service score" management mechanism. According to the pilot rules, if a rider experiences a late delivery, cash will no longer be directly deducted; instead, corresponding service scores will be deducted based on the time interval of the delay, promoting a shift in management from punitive constraints to positive incentives

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> **Disclaimer**: This article is for reference only and does not constitute any investment advice.
