---
title: "ZoomInfo’s Earnings Call: Record Revenue & Upmarket Focus"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/264312084.md"
description: "ZoomInfo Technologies, Inc. reported record GAAP revenue of $318 million, a 5% year-over-year increase, during its recent earnings call. The company is focusing on upmarket growth, with 73% of Annual Contract Value (ACV) now from larger clients. Adjusted operating income reached $118 million, with a 37% margin. Despite a 10% decline in downmarket ACV, net revenue retention improved to 90%. ZoomInfo raised its financial guidance for the year, projecting revenue between $1.237 billion and $1.240 billion, while also increasing share repurchases. Investors should monitor potential seasonal revenue fluctuations."
datetime: "2025-11-05T00:25:05.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/264312084.md)
  - [en](https://longbridge.com/en/news/264312084.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/264312084.md)
---

> Supported Languages: [简体中文](https://longbridge.com/zh-CN/news/264312084.md) | [繁體中文](https://longbridge.com/zh-HK/news/264312084.md)


# ZoomInfo’s Earnings Call: Record Revenue & Upmarket Focus

ZoomInfo Technologies, Inc. recently held its earnings call, revealing a strong performance with record revenue and improved operating income. The company is making significant strides in shifting its focus upmarket, evidenced by gains in net revenue retention and product innovation. However, challenges persist, particularly in the downmarket segment, and there are concerns about seasonal revenue fluctuations.

## Record GAAP Revenue

ZoomInfo reported a record GAAP revenue of $318 million, marking a 5% increase year-over-year and surpassing guidance expectations. This achievement underscores the company’s robust financial health and strategic execution.

## Improved Operating Income

The company achieved an adjusted operating income of $118 million with a margin of 37%, the highest level of AOI margin since Q4 2024. This improvement highlights ZoomInfo’s operational efficiency and profitability.

## Upmarket Growth

ZoomInfo’s upmarket business now accounts for 73% of total Annual Contract Value (ACV), reflecting a 10 percentage point increase over two years. The upmarket ACV grew by 6%, showcasing the company’s successful shift towards larger enterprise clients.

## Net Revenue Retention Improvement

Net revenue retention improved to 90%, a 5 percentage point increase year-over-year. This metric indicates enhanced customer satisfaction and retention, crucial for long-term growth.

## Expansion of Product Portfolio

The operations suite expanded by more than 20% year-over-year, with new products like Copilot and GTM Studio attracting significant interest. This expansion is a testament to ZoomInfo’s commitment to innovation and customer engagement.

## Increased Share Repurchases

ZoomInfo repurchased 8.3 million shares of common stock at an average price of $10.46, utilizing 116% of unlevered free cash flow since the start of 2024. This move demonstrates the company’s dedication to enhancing shareholder value.

## Downmarket Decline

The downmarket segment experienced a 10% decline in ACV year-over-year, though this was an improvement from the previous quarter’s 11% decline. The company continues to face challenges in this area.

## Seasonal Revenue Fluctuations

As ZoomInfo shifts its focus upmarket, it anticipates increased seasonal revenue fluctuations, which may lead to variability in sequential revenue growth. This is a factor investors should monitor closely.

## Debt Levels

ZoomInfo reported $1.3 billion in gross debt with a net leverage ratio of 2.6x trailing 12 months adjusted EBITDA, indicating a manageable debt level relative to its earnings.

## Forward-Looking Guidance

Looking ahead, ZoomInfo raised its financial guidance for the year, projecting GAAP revenue between $1.237 billion and $1.240 billion and an adjusted operating income margin of 36%. The company remains optimistic about its upmarket strategy and AI-driven product portfolio expansion, which are expected to drive future growth.

In summary, ZoomInfo’s earnings call reflected a positive sentiment with strong financial performance and strategic advancements. The company’s focus on upmarket growth and product innovation is yielding results, although challenges in the downmarket segment and potential revenue fluctuations remain. Investors should watch how these dynamics play out in the coming quarters.

### Related Stocks

- [ZoomInfo Technologies Inc. (ZI.US)](https://longbridge.com/en/quote/ZI.US.md)

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