---
title: "BPM is not a low-margin business, says Capgemini CEO Aiman Ezzat"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/265199162.md"
description: "Capgemini CEO Aiman Ezzat discussed the company's recent $3.3 billion acquisition of WNS, emphasizing that business process management (BPM) is not a low-margin sector. This acquisition is Capgemini's fourth in India, highlighting the firm's commitment to growth in the region. Ezzat also addressed the challenges of artificial intelligence in delivering value and noted the strong hiring momentum in India during his visit to the Hyderabad campus."
datetime: "2025-11-10T10:04:48.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/265199162.md)
  - [en](https://longbridge.com/en/news/265199162.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/265199162.md)
---

# BPM is not a low-margin business, says Capgemini CEO Aiman Ezzat

Paris-headquartered information technology services and consulting major Capgemini recently completed one of the largest acquisitions in the business process management (BPM) space — WNS for $3.3 billion. This marks the firm’s fourth acquisition in India. During his visit to the country as the deal closed, **Aiman Ezzat**, chief executive officer (CEO) of Capgemini, spoke with _Shivani Shinde_ at the company’s Hyderabad campus about the WNS acquisition, why artificial intelligence (AI) is still not delivering meaningful value, and why India continues to see strong hiring momentum. Edited excerpts:

**What was the rationale behind the $3 billion**

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