---
title: "Meituan: Launches Rider Grievance Care Program"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/265526302.md"
description: "Meituan announced the launch of the Rider Grievance Care Program. Once verified as a \"non-rider responsibility\" grievance incident, the platform will provide a maximum compensation of 50,000 yuan, along with legal assistance from the platform"
datetime: "2025-11-12T12:36:26.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/265526302.md)
  - [en](https://longbridge.com/en/news/265526302.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/265526302.md)
---

> Supported Languages: [简体中文](https://longbridge.com/zh-CN/news/265526302.md) | [繁體中文](https://longbridge.com/zh-HK/news/265526302.md)


# Meituan: Launches Rider Grievance Care Program

Meituan announced the launch of the Rider Grievance Care Program. Once verified as a grievance event that is "not the rider's responsibility," the platform will provide a maximum grievance consolation payment of 50,000 yuan, along with legal assistance from the platform

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