---
title: "Employee engagement slips from 2020 high: Gallup"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/274031562.md"
description: "A Gallup survey reveals a 5% decline in employee engagement from its 2020 high, with only 31% of respondents feeling engaged in 2025. This drop equates to approximately 8 million fewer engaged workers. The survey also found that 17% of employees reported feeling actively disengaged. Engagement levels among Gen Z and millennials decreased, while Baby Boomers remained stable. The survey, conducted with 78,945 U.S. adults, highlights the impact of the COVID-19 pandemic and changing work dynamics, including a rise in remote work."
datetime: "2026-01-28T19:18:50.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/274031562.md)
  - [en](https://longbridge.com/en/news/274031562.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/274031562.md)
---

> Supported Languages: [简体中文](https://longbridge.com/zh-CN/news/274031562.md) | [繁體中文](https://longbridge.com/zh-HK/news/274031562.md)


# Employee engagement slips from 2020 high: Gallup

A new Gallup survey found that the share of respondents who reported feeling actively engaged at work last year was down 5 percent from its high in 2020.

The poll, released Wednesday, found that 31 percent of employees said they felt actively engaged at work in 2025, the same percentage that said as much in 2024. In 2020, 36 percent of respondents said they were engaged at work, the highest mark among Gallup surveys on the topic dating back to 2000.

Gallup noted that each percentage-point change in active engagement represents roughly 1.6 million full- or part-time employees. Therefore, the 5 percent decline in employee engagement since 2020 represents roughly 8 million fewer workers feeling engaged at work.

Meanwhile, 17 percent of respondents reported feeling actively disengaged at work in 2025, a percentage unchanged from the year prior. The highest share of respondents, 20 percent, that reported feeling disengaged occurred in 2007 and 2008, amid the global financial crisis.

In 2020, 40 percent of Gen Z and younger millennials reported being engaged at work, while 39 percent of older millennials reported being engaged. But last year, 32 and 30 percent of those two groups reported feeling engaged, respectively.

Gen X saw a drop of 6 percent in the category, from 35 to 29 percent, while 34 percent of Baby Boomers reported feeling engaged last year — the same percentage that said so in 2020.

During the COVID-19 pandemic, which began in the U.S. in 2020, the unemployment rate increased sharply to 14.8 percent in April of that year before decreasing to 6.7 percent in December according to the Bureau of Labor Statistics (BLS).

Last month, unemployment hit 4.4 percent, up 0.3 percent over the prior 12 months.

The BLS also reported in 2024 that remote workers increased by more than twofold in 10 industries from 2019 to 2022. However, the bureau noted that productivity was slightly positively correlated with increasing remote workers in 61 industries during that time period.

The Gallup survey was conducted via quarterly online surveys with 78,945 U.S. adults. It has a margin of error of 0.5 percent.

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