---
title: "Fiserv Expands Use of ServiceNow AI Platform for Financial Services Operations"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/274042466.md"
datetime: "2026-01-28T21:11:21.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/274042466.md)
  - [en](https://longbridge.com/en/news/274042466.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/274042466.md)
---

> Supported Languages: [简体中文](https://longbridge.com/zh-CN/news/274042466.md) | [繁體中文](https://longbridge.com/zh-HK/news/274042466.md)


# Fiserv Expands Use of ServiceNow AI Platform for Financial Services Operations

ServiceNow Inc. and Fiserv, Inc. have announced an expanded strategic commitment to accelerate AI-driven transformation in financial services. Under the agreement, Fiserv will increase its use of ServiceNow’s Now Assist for Financial Services Operations (FSO) and IT Service Management (ITSM) to enhance operational efficiency across IT and customer service functions. The deployment of Now Assist for FSO and ITSM is expected in the first quarter of 2026. Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ServiceNow Inc. published the original content used to generate this news brief on January 28, 2026, and is solely responsible for the information contained therein. © Copyright 2026 - Public Technologies (PUBT) Original Document: here

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