Hongkonger denied refund after HK$88,000 hair treatment causes scalp bleeding
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A Hong Kong man was denied a refund for an HK$88,000 hair treatment that caused scalp bleeding and failed to improve hair density. The Consumer Council reported numerous complaints about exaggerated claims and unsatisfactory results in hair-related services. The man, attracted by a promotion promising visible effects after one session, experienced persistent bleeding and sought medical help. The company refused a refund, citing non-refundable terms and lack of guaranteed results. The council advised consumers to seek legal advice and urged businesses to offer clearer refund policies and proper follow-up services.
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