---
title: "DingTalk customer service: It is not recommended for enterprise customers to use OpenClaw directly in office scenarios"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/278697578.md"
description: "DingTalk customer service stated today that enterprise customers are not advised to use OpenClaw directly in the office environment without professional security measures. Although customer service provided access technical documentation and allowed developers to call DingTalk API services for free, it still clearly advises against using OpenClaw on work computers due to security risks"
datetime: "2026-03-11T10:02:05.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/278697578.md)
  - [en](https://longbridge.com/en/news/278697578.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/278697578.md)
---

> Supported Languages: [简体中文](https://longbridge.com/zh-CN/news/278697578.md) | [繁體中文](https://longbridge.com/zh-HK/news/278697578.md)


# DingTalk customer service: It is not recommended for enterprise customers to use OpenClaw directly in office scenarios

Today, regarding the question of "Can enterprises use OpenClaw," DingTalk customer service stated, "Without professional personnel implementing relevant safety measures, we do not recommend enterprise clients to use OpenClaw directly on work computers and in office environments." Some employees from enterprises also shared their conversations with DingTalk customer service on social media, stating that when they inquired about "how to integrate OpenClaw with DingTalk," the customer service provided contradictory responses—first offering an official integration technical document and informing developers that they could call DingTalk API services for free and without limits, and even directly operate DingTalk AI forms, Teambition, and other product functions through OpenClaw; however, the customer service also gave a clear "not recommended" response, citing safety risks as the reason for "not recommending enterprise clients to use OpenClaw directly in office scenarios." (Yicai)

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