---
title: "HSBC appoints its first Chief Artificial Intelligence Officer to provide clear leadership for AI applications"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/280245071.md"
description: "HSBC Holdings appointed David Rice as its first Chief Artificial Intelligence Officer, effective April 1. This move aims to provide clear leadership for AI applications, drive the bank's AI initiatives, offer employees generative AI tools, streamline processes, and enhance customer service. HSBC's CEO, Noel Quinn, stated that artificial intelligence is key to achieving strategic goals, with the aim of increasing tangible equity return on equity to over 17% between 2026 and 2028"
datetime: "2026-03-24T02:30:14.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/280245071.md)
  - [en](https://longbridge.com/en/news/280245071.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/280245071.md)
---

# HSBC appoints its first Chief Artificial Intelligence Officer to provide clear leadership for AI applications

HSBC Holdings (00005.HK) announced the appointment of David Rice as the bank's first Chief AI Officer, effective April 1. The new position aims to provide clear leadership for the company's AI applications, with David Rice previously serving as the Chief Operating Officer of HSBC's Corporate and Institutional Banking.

This appointment is part of HSBC's large-scale deployment of AI initiatives across the bank, aimed at providing all employees with generative AI tools to streamline processes, procedures, and policies, and equipping customer-facing colleagues with the necessary AI tools to deliver more personalized services.

HSBC's CEO, Noel Quinn, emphasized that artificial intelligence is key to achieving the bank's broader strategic goals. The objective is to enhance tangible return on equity to over 17% between 2026 and 2028 through cost savings from process automation and streamlining

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