---
title: "Sun Yuhan pointed out that the \"two dollars and two discounts\" operation is running smoothly, and the cost of the return gift machine malfunction will be borne by KMB"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/281954989.md"
description: "The Secretary for Labour and Welfare, Sun Yuhan, stated that an investigation into the malfunction of the KMB fare rebate machine has begun. If there is an error in the rebate amount, KMB will bear the cost itself, ensuring no loss to public funds. She emphasized that the \"two dollars and two discounts\" is based on the existing transportation policy service arrangement, aimed at providing benefits to 2.67 million citizens, especially those with disabilities. The specific passengers affected by the malfunction and the amounts will be confirmed after KMB submits its report. Promotional activities will continue to help citizens understand the relevant details"
datetime: "2026-04-08T01:31:38.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/281954989.md)
  - [en](https://longbridge.com/en/news/281954989.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/281954989.md)
---

# Sun Yuhan pointed out that the "two dollars and two discounts" operation is running smoothly, and the cost of the return gift machine malfunction will be borne by KMB

The Secretary for Labour and Welfare, Sun Yuhan, stated during a media meeting after attending a television program last Saturday (April 4) that the Transport Department has instructed KMB to immediately investigate the cause of the malfunction of the fare rebate machine that occurred last Friday (April 3) and to submit a report on the incident as soon as possible. He emphasized that if there is a minor error in the rebate amount, KMB will bear the full cost, meaning there is no loss to public funds.

Sun Yuhan mentioned that the "two dollars two discounts" is not a transportation policy, but rather an overall transportation service arrangement based on existing transportation policies, allowing the current 2.67 million citizens, primarily "old friends," including about several hundred thousand disabled individuals, to enjoy the "two dollars two discounts" benefit when traveling.

He also pointed out that the number of passengers affected by KMB's system failure and the amount involved will only be known after KMB submits the report to the Transport Department. It is believed that with ongoing promotions about the "two dollars two discounts" in all 18 districts, including assistance from service ambassadors, care teams, district councilors, and social welfare organizations, "old friends" should soon grasp the details

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