---
title: "KPMG pulls report on AI usage due to apparent hallucinations"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/289673426.md"
description: "KPMG withdrew its report 'Redefining excellence in the age of agentic AI' after organizations like UBS and the NHS disputed its claims as untrue or misleading. Research group GPTZero attributed these inaccuracies to AI hallucinations, noting KPMG likely used AI to draft the content about AI. KPMG is investigating the incident, emphasizing the need for human oversight. This follows a similar EY report withdrawal last month due to fake footnotes and hallucinations."
datetime: "2026-06-13T20:44:38.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/289673426.md)
  - [en](https://longbridge.com/en/news/289673426.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/289673426.md)
---

# KPMG pulls report on AI usage due to apparent hallucinations

Professional services firm KPMG has pulled a report titled, “Redefining excellence in the age of agentic AI,” after numerous organizations said the report’s claims about their AI usage were untrue.

Research group GPTZero identified a number of inaccuracies in the report, which was published in October 2025. GPTZero told the FT that the inaccuracies stemmed from AI hallucinations. In other words, the professional services firm appears to have used AI to help write a report about AI.

UBS, the UK’s National Health Service, Swiss Federal Railways, and Transport for London all told the FT that the report’s claims about their AI usage were either untrue or misleading. A KPMG spokesperson said the firm removed the report from its websites while conducting its own investigation.

“We expect all our people to follow our guidelines on the responsible use of AI, including human oversight to validate content and verify independent sources,” the spokesperson said.

Last month, EY withdrew a report on loyalty rewards programs that appeared to include fake footnotes and AI hallucinations.

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