---
title: "eGain launches AI Agent integration for Zoom Contact Center"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/290855159.md"
description: "eGain has launched an integration with Zoom Contact Center, embedding its AI Agent within the Zoom platform to provide agent-assist answers and actions. This partnership aims to reduce handling times, improve first-contact resolution, minimize errors, and enhance compliance through a single governed knowledge source. The solution is available via the Zoom App Marketplace, positioning eGain to expand its deployment across Zoom's cloud contact-center customer base."
datetime: "2026-06-25T15:36:54.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/290855159.md)
  - [en](https://longbridge.com/en/news/290855159.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/290855159.md)
generator: "portal-rs"
---

# eGain launches AI Agent integration for Zoom Contact Center

-   eGain launched an integration with Zoom Contact Center, adding its AI Agent inside the Zoom platform for agent-assist answers and actions. \* The product targets faster handling times, higher first-contact resolution, fewer errors, improved compliance controls via a single governed knowledge source. \* The integration is available through the Zoom App Marketplace, positioning eGain to expand deployment across Zoom’s cloud contact-center customer base. Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. eGain Corporation published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 202606251136OMX\_\_\_**EUPR**NL\_GNW9752713\_nl) on June 25, 2026, and is solely responsible for the information contained therein. © Copyright 2026 - Public Technologies (PUBT)

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---
> **Disclaimer: This article is for reference only and does not constitute any investment advice.**