
Ofgem closes Smart DCC procurement probe; Capita unit pays £200k redress

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Ofgem closed its investigation into Smart DCC procurement practices, securing a £200,000 payment to the Voluntary Redress Fund. The review covered five contracts from 2021-2024, including one awarded to Capita. Smart DCC committed to strengthening procurement controls for future awards. Additionally, Capita’s contract for smart meter monitoring via Smart DCC will transition to a not-for-profit provider next year.
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