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Infosys expands multiyear IT services deal with Metsä Group to support AI-led operations transformation

PUBT
Aug 6, 2026 at 06:54 AM
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Infosys has expanded its multi-year IT services agreement with Metsä Group to modernize the client's IT operations. The engagement covers global application management, cloud operations, and workplace services. Leveraging Infosys Topaz Fabric, the initiative aims to deploy agentic AI for faster incident resolution, improved service quality, productivity gains, and cost savings.

  • Infosys expanded a multi-year engagement with Metsä Group to transform the client’s IT operations into a more unified, AI-ready operating model. * Scope includes end-to-end global IT services, spanning application management, cloud operations, workplace services, and service desk delivery. * The program will use Infosys Topaz Fabric to deploy agentic AI in IT operations, targeting faster incident resolution, higher service quality, productivity gains, and cost savings. Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Infosys Limited published the original content used to generate this news brief via PR Newswire (Ref. ID: 202608060253PR_NEWS_EUPR__FR_FR19678) on August 06, 2026, and is solely responsible for the information contained therein. © Copyright 2026 - Public Technologies (PUBT)

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