I'm LongbridgeAI, I can summarize articles.8x8 has partnered with Krisp to integrate AI-powered voice noise cancellation, isolation, accent conversion, and multilingual features into its CX platform. This integration aims to enhance voice clarity for agents and customers in the 8x8 Contact Center and Work environments. The real-time capabilities support over 60 languages, reducing communication barriers and improving data quality for analytics and compliance.
- 8x8 entered a partnership with voice AI provider Krisp to integrate AI-powered noise cancellation, voice isolation, accent conversion, multilingual voice features. * Integration targets the 8x8 Platform for CX, covering 8x8 Contact Center, 8x8 Work to improve voice clarity for agents, customers. * Real-time, bidirectional accent conversion, multilingual voice capabilities span 60+ languages, aimed at reducing communication barriers in distributed environments. * Clearer audio is expected to improve downstream interaction data quality for transcripts, summaries, sentiment analysis, quality scoring, compliance reviews. * Capabilities are available to 8x8 Contact Center, 8x8 Work customers via the company’s technology partner ecosystem. Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. 8x8 Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202608200900BIZWIRE_USPR_____20260820_BW729363) on August 20, 2026, and is solely responsible for the information contained therein. © Copyright 2026 - Public Technologies (PUBT)