--- title: "Citizens Receives \"Outstanding\" Community Reinvestment Act Rating from the OCC | CFG Stock News" type: "News" locale: "en" url: "https://longbridge.com/en/news/299058982.md" description: "Citizens Financial Group received an 'Outstanding' Community Reinvestment Act (CRA) rating from the Office of the Comptroller of the Currency, marking its fourth consecutive top rating. The bank excelled in Lending, Investment, and Service tests, driven by over $2 billion in 2025 community investments, including support for 8,000 affordable housing units and $300 million in small business loans. CEO Bruce Van Saun highlighted the commitment to expanding economic opportunity through responsible lending and volunteerism." datetime: "2026-09-15T05:30:00.000Z" locales: - [zh-CN](https://longbridge.com/zh-CN/news/299058982.md) - [en](https://longbridge.com/en/news/299058982.md) - [zh-HK](https://longbridge.com/zh-HK/news/299058982.md) generator: "portal-rs" --- # Citizens Receives "Outstanding" Community Reinvestment Act Rating from the OCC | CFG Stock News Citizens secures a fourth straight top CRA rating, backed by multi-billion dollar 2025 community investments and extensive volunteer engagement. See more from StockTitan in Google Search and AI answers.Adds StockTitan as a preferred source · opens Google Add on Google *Highest possible CRA rating reflects strong performance across Lending, Investment and Service Tests* PROVIDENCE, R.I.--(BUSINESS WIRE)--Citizens today announced that it has received an **Outstanding** rating, the highest possible rating under the Community Reinvestment Act (CRA), from the Office of the Comptroller of the Currency (OCC) following its most recent CRA Performance Evaluation, marking the bank's fourth consecutive Outstanding CRA rating since becoming a public company in 2014. The CRA evaluates how banks help meet the credit and community development needs of the communities they serve, including low- and moderate-income individuals and neighborhoods. Citizens received Outstanding ratings on each of the OCC's three major performance tests: Lending, Investment and Service. The rating provides independent recognition of the bank's efforts to expand access to affordable housing, support small businesses and invest in community development across its footprint. "Receiving an Outstanding CRA rating reflects the commitment of our colleagues and community partners to helping expand access to economic opportunity across the communities we serve," said Bruce Van Saun, Chairman and Chief Executive Officer of Citizens. "We remain focused on supporting our customers and communities through responsible lending, community investment and volunteer service that help strengthen local economies and create pathways for individuals and communities to reach their potential." Throughout the evaluation period, Citizens demonstrated strong performance in meeting the credit and community development needs of low- and moderate-income individuals and neighborhoods across its footprint. Among the factors cited in the OCC's evaluation were: - Outstanding performance in the bank's largest markets, including Boston, New York and Philadelphia - An excellent level of qualified community development investments - Leadership in community development lending supporting affordable housing, economic development and neighborhood revitalization - Continued use of innovative and flexible lending products designed for low- and moderate-income borrowers Citizens' commitment to fostering strong communities extends beyond the evaluation period. In 2025, the bank: - Invested more than **$2 billion** in community development funding, including support for more than **8,000 affordable housing units** - Delivered more than **$300 million** in small business loans - Contributed **$20 million** in philanthropic giving - Logged more than **265,000 volunteer hours** supporting more than **4,000 community organizations** The Outstanding rating underscores Citizens' broader commitment to creating stronger communities through investments, lending, volunteerism, and strategic partnerships that promote economic mobility and neighborhood revitalization across its footprint. **About Citizens Financial Group, Inc**. Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $233.8 billion in assets as of June 30, 2026. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail, private banking, wealth management and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,000 ATMs and approximately 1,000 branches in 14 states and the District of Columbia. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. Consumer Banking includes Citizens Private Bank and Private Wealth, which integrate banking services and wealth management solutions to serve high- and ultra-high-net-worth individuals and families, as well as investors, entrepreneurs and businesses. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on X, LinkedIn or Facebook. View source version on businesswire.com: https://www.businesswire.com/news/home/20260915242679/en/ Laura Ruiz (857) 384-8854 Laura.Ruiz@citizensbank.com Source: Citizens Financial Group, Inc. ### Key Terms cra performance evaluationregulatory A CRA performance evaluation is a formal, public assessment by U.S. banking regulators of how well a bank meets the credit needs of its local communities under the Community Reinvestment Act. Like a report card from regulators, it looks at lending, investment, and service patterns and can affect a bank’s reputation, regulatory approvals, and growth plans—information investors use to gauge regulatory risk and community relations. ### Related Stocks - [CFG.US](https://longbridge.com/en/quote/CFG.US.md) - [CFG-I.US](https://longbridge.com/en/quote/CFG-I.US.md) - [CFG-E.US](https://longbridge.com/en/quote/CFG-E.US.md) - [CFG-H.US](https://longbridge.com/en/quote/CFG-H.US.md) ## Related News & Research - [Citizens Financial Group Announces Prime Rate Change | CFG Stock News](https://longbridge.com/en/news/299237964.md) - [Under new CEO, Truist is exiting near-prime auto lending](https://longbridge.com/en/news/299096125.md) - [Churchill Downs Incorporated Announces Pricing of $500 Million Senior Secured Term Loan B Due 2033 | CHDN Stock News](https://longbridge.com/en/news/299366178.md) - [Kearny Bank names Yvonne Louro 1st vice president, CRA officer governance and advisory manager](https://longbridge.com/en/news/299323528.md) - [Geomega Announces $1.35 Million Non-Dilutive Loan Financing | GOMRF Stock News](https://longbridge.com/en/news/299176744.md) --- > **Disclaimer: This article is for reference only and does not constitute any investment advice.**