---
title: "From 'Going Global' to 'Going Steady': Chinese Enterprises Need a Supply Chain Resilience Revolution"
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description: "When overseas enterprises can rely on an end-to-end network to focus on &#34;how to sell better&#34; rather than &#34;whether the goods can arrive,&#34; they have truly achieved the leap from &#34;going global&#34; to &#34;going steady.&#34; The core of this leap lies in building a resilient end-to-end supply chain—it is not just a logistics channel but also a strategic foundation for brands to take root overseas and win long-term competition. Original © New Entropy Overseas Economy Group Author: Siyuan Editor: Fushen, Jiuli In recent years, the presence of Chinese companies in overseas markets is no longer just the label of &#34;Made in China&#34;..."
datetime: "2025-08-01T10:01:52.000Z"
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---

# From 'Going Global' to 'Going Steady': Chinese Enterprises Need a Supply Chain Resilience Revolution

When overseas enterprises can rely on an end-to-end network to focus on "how to sell better" rather than "whether the goods can arrive," they truly achieve the leap from "going global" to "staying stable." The core of this leap lies in building a resilient end-to-end supply chain—it is not just a logistics channel but also a strategic foundation for brands to take root overseas and win long-term competition.

Original © New Entropy Overseas Economy Group

Author: Si Yuan Editor: Fu Shen, Jiu Li

In recent years, the presence of Chinese companies in overseas markets is no longer just the label of "Made in China." From SHEIN rewriting the rules of global fast fashion, to Anker Innovation becoming the "invisible champion" in the 3C category on Amazon, to Mixue Bingcheng opening thousands of stores on the streets of Vietnam, as cross-border trade scales up, Chinese companies' overseas expansion is transitioning from the traditional "product export" model to a deeper "brand cultivation" strategy.

However, this transformation path is not smooth. The past reliance on fragmented logistics services is increasingly inadequate in the complex global market environment. Therefore, a stable, efficient, reliable, and end-to-end supply chain network covering "domestic consolidation—cross-border transportation—overseas warehousing and distribution—last-mile delivery" has become the cornerstone for companies to shift from "selling products" to "managing markets" and truly "taking root" overseas.

## **End-to-End Visibility and Control**

### **The Core Foundation of a Resilient Supply Chain**

For Chinese companies building a stable and reliable overseas supply chain, the key lies in achieving "end-to-end visibility and full-process control." This means companies to create a seamless smart network covering "domestic consolidation—efficient cross-border transportation—overseas intelligent warehousing and distribution—local last-mile delivery," breaking the "black box" state of traditional cross-border logistics.

However, the reality is that when goods are shipped from China to overseas, they need to cross multiple logistics nodes, customs clearance processes, and different market environments. Any disconnect or lack of localization adaptation in these links may lead to "goods stuck in transit," soaring costs, delays, or even compliance risks.

For example, different countries have varying regulations on product access, labeling, taxation, etc., and there are huge differences in logistics infrastructure and customs clearance efficiency. These non-uniform standards make companies often face the dual challenges of "cross-link coordination" and "localization adaptation," severely limiting their overseas market expansion and cultivation.

This requires logistics companies not only to break the physical and information barriers between domestic warehousing and cross-border transportation to achieve seamless connectivity but, more importantly, to deeply integrate local warehousing, distribution networks, and cross-border trunk lines in destination countries to ensure goods can be delivered quickly and accurately to end consumers after entering the target market.

Facing this dilemma, Best Inc.'s end-to-end supply chain cross-border network proves this path.

Taking Changhong Electric's Southeast Asia layout as an example, goods shipped to Southeast Asia depart from domestic factories and are transported by Best to various Southeast Asian countries, including import customs clearance, overseas warehousing and distribution, and delivery to end customers based on orders, even providing installation services. This is the customized solution Best provides for clients in the electrical appliance sector.

Best's "one-order-to-end" service model means Changhong Electric no longer needs to coordinate with multiple logistics providers or worry about link connectivity. Best, as the sole service interface, takes responsibility for coordinating and managing all logistics links. This not only greatly simplifies Changhong's complex supply chain management and reduces operational costs but, more importantly, through Best's local warehousing network and distribution capabilities in Southeast Asia, Changhong's products can be delivered quickly, significantly improving user experience and effectively driving sales growth.

The key to this model lies in "system integration"—through advanced digital systems such as OMS (Order Management System), WMS (Warehouse Management System), and TMS (Transportation Management System), comprehensive docking and real-time data sharing are achieved. Clients can clearly track the status and information of their goods from order generation to final delivery, making the entire supply chain process highly "visible" and reducing the costs and risks of traditional cross-border shipments during complex transfers.

Additionally, end-to-end resilience is particularly important in responding to emergencies. For example, during temporary port controls due to special reasons, the linkage between domestic and overseas warehouses can quickly switch from "sea to land transport" to ensure order fulfillment rates.

In fact, from the real challenges of companies going overseas and Best's end-to-end solutions, it is confirmed that the essence of supply chain resilience is the combination of "resource redundancy" and "system flexibility." However, achieving this must be based on the long-term cultivation of logistics companies, which is exactly Best's "moat."

## **Forging Resilience**

**Networked Ecosystem to Resist Risks and Win in the Long Run**

In recent years, geopolitical factors have led to frequent "cross-border black swan" events. Many sellers have faced capital chain breaks due to unsold overseas warehouse inventory, but some companies with "China-Southeast Asia-North America" multi-warehouse linkage can quickly adjust inventory and restart sales.

This is the difference in supply chain resilience: the former is a linear chain, the latter a networked ecosystem.

Of course, the resilience of the entire supply chain is never the "long-board effect" of a single link but the "synergy effect" of consolidation, warehousing, and last-mile delivery, stemming from the collaborative capability of "domestic consolidation—cross-border transportation—overseas warehousing and distribution." The advantage of a single link cannot support the whole; a closed loop of "integrated services" must be formed.

Based on this, Best has taken the lead in building a "golden logistics triangle" with China, Southeast Asia, and North America as the core, actively responding to the "Belt and Road" initiative to form a B2B2C and cross-border business network connecting manufacturing, consumption, and transit hubs.

The deep value of this architecture lies in: using China as the global supply chain and digital innovation engine, Southeast Asia as the high-growth emerging market pivot, and North America as the mature market strategic node, forming an interconnected global supply chain cross-border network. This multi-regional, multi-path resource synergy is precisely the strategic-level guarantee against global uncertainties.

On the other hand, Best deeply integrates its four business segments—express, supply chain, international, and software—to create a global end-to-end integrated supply chain service platform. This platform uses digital systems as the core (OMS order management, WMS warehouse management, TMS transportation management) to achieve end-to-end visibility and control from factory to consumer.

Best Express is responsible for domestic collection and consolidation; Best Cross-border handles customs clearance and international transportation; the overseas segment (Best Supply Chain + Best International) undertakes warehousing management and local LTL/FTL distribution; the local last-mile express network connects directly to end-users. At the same time, embedded financial, tax, and compliance value-added services address derivative pain points in localized operations. This "logistics + information flow + value-added services" three-in-one model completely breaks the fragmentation of traditional cross-border services.

When companies own or can rely on an efficient, stable, and deeply localized end-to-end supply chain cross-border network, they can respond more quickly to market changes, reach target consumers more accurately, manage inventory and orders more effectively, and thus improve overall operational efficiency and customer satisfaction.

This also confirms an iron rule: only when the supply chain penetrates the target market like "capillaries" can companies truly achieve the leap from "selling products" to "managing markets."

## **Last-Mile Delivery**

**Winning the Last Mile**

In the entire supply chain, the last-mile delivery link, the so-called "last mile," plays a crucial strategic role. It is the core touchpoint for physical contact and emotional connection between brands and consumers, and its service quality directly and profoundly affects the final user experience and overall brand impression.

Especially in highly competitive overseas markets, consumers have increasingly higher requirements for logistics timeliness, package integrity, delivery personnel service, payment methods.

A smooth, fast, and friendly last-mile delivery experience can significantly improve consumer satisfaction and loyalty, even becoming a catalyst for word-of-mouth brand promotion. Conversely, if last-mile delivery issues arise, such as delays, damage, or poor service, it can lead to consumer complaints and negative reviews, potentially causing irreparable damage to the brand image.

Therefore, for Chinese companies committed to cultivating their brands in overseas markets, prioritizing and continuously optimizing last-mile delivery is an indispensable part of enhancing user stickiness and building a brand moat. This requires companies to invest resources in building and improving localized last-mile delivery networks while focusing on the overall efficiency of cross-border transportation, ensuring that "last-mile" service quality meets or exceeds local consumer expectations.

The core contradiction of last-mile delivery lies in "localization barriers"—huge differences in infrastructure, consumption habits, policies, and regulations across markets.

For example, in Vietnam, urban and rural delivery road conditions vary greatly, placing higher demands on local route familiarity and vehicle adaptability for last-mile delivery teams. At the same time, Vietnamese consumers generally prefer cash-on-delivery (COD) payments, which imposes higher standards on logistics companies' cash management and delivery efficiency. In Thailand, policy supervision shows a stronger consumer protection orientation. Consumers can inspect goods before payment and have the right to refuse and refund if there are quality issues or delivery errors; meanwhile, logistics companies are required to temporarily hold COD payments for 5 days before transferring them to sellers. In Malaysia, communication methods during package signing and respect for local religious customs also directly affect consumer satisfaction and service experience.

These objective challenges are precisely where the value of local networks lies. Facing the complex and diverse market environments and relatively weak logistics infrastructure in Southeast Asia, Best has adopted a "logistics infrastructure first + digital intelligence experience localization" strategy. Its core value lies in successfully localizing China's mature logistics and digital intelligence models to form seamless and efficient connectivity from domestic consolidation warehouses to Southeast Asian overseas warehouses.

Taking the Vietnamese market as an example, since entering in 2019, Best has rapidly built a nationwide express logistics network with a daily package handling capacity of up to 1.8 million. By constructing 39 automated sorting centers covering over 100,000 square meters, Best has improved Vietnamese express package sorting efficiency by 4 times, with accuracy reaching 99.9% and package damage rates controlled at an extremely low 0.01%. This not only significantly improves logistics timeliness in Vietnam but also directly ensures end-consumer experience, winning local user trust for overseas brands.

In Malaysia, its over 90 last-mile outlets widely cover major cities and towns nationwide, providing not only standard express services but also integrating "express + LTL + FTL" diversified transportation resources to meet delivery needs from e-commerce small packages to large household items. Additionally, Best was the first to launch large-item LTL services in Malaysia, linking with domestic LTL networks in China to provide end-to-end solutions for clients needing large-item transportation.

By the end of 2024, Best had established 35 self-operated express sorting centers and over 1,500 service outlets in Southeast Asia, with overseas warehouse space exceeding 300,000 square meters.

This deeply localized network layout and diversified service capabilities help Best better adapt to the complex and diverse market demands in Southeast Asia, effectively addressing last-mile delivery pain points, significantly improving consumer shopping experiences, and providing strong logistics support for Chinese brands expanding in Southeast Asia.

It is worth noting that last-mile services are extending into "supply chain value-added links." Logistics providers are no longer just cargo movers but, through their deep last-mile network layouts and precise insights into local market demands, can offer more diversified and customized services for brand clients, creating additional commercial value.

For example, for a leading sports brand's overseas warehousing and distribution services in Southeast Asia, Best not only provides basic services like warehouse-to-store and store-to-warehouse returns but also achieves "flexible switching between large packages and full truckload distribution" through its last-mile network. This is designed based on a deep understanding of local market demands, helping brands manage inventory and respond to market changes more efficiently, reducing logistics costs, and improving operational efficiency.

For overseas brands, being able to enhance brand competitiveness in target markets through differentiated logistics services, turning logistics links into brand touchpoints, means mastering the initiative in last-mile delivery and the definition of consumer experience, thus occupying a more favorable position in fierce market competition.

Conclusion

Entering 2025, overseas competition has entered a new phase of "intensive cultivation." The value of supply chains has long surpassed "logistics transportation" itself, becoming part of a brand's global competitiveness. Choosing an "end-to-end partner" means choosing the "certainty" of going global.

When overseas enterprises can rely on an end-to-end network to focus on "how to sell better" rather than "whether the goods can arrive," they truly achieve the leap from "going global" to "staying stable"—this is the ultimate value of supply chain resilience.