---
type: "Topics"
locale: "en"
url: "https://longbridge.com/en/topics/39983765.md"
description: "In this version of the PC software, when entering the trading password on this interface, pressing any key on the computer keyboard has no response. Could there be a bug in the software? Please investigate."
datetime: "2026-04-17T01:48:34.000Z"
locales:
  - [en](https://longbridge.com/en/topics/39983765.md)
  - [zh-CN](https://longbridge.com/zh-CN/topics/39983765.md)
  - [zh-HK](https://longbridge.com/zh-HK/topics/39983765.md)
author: "[SARS](https://longbridge.com/en/profiles/14634718.md)"
---

# In this version of the PC software, when entering …


## Comments (13)

- **TANGXINYU_hLQMW1 · 2026-04-17T03:31:41.000Z**: Try Shift + Space to switch back to half-width characters.
  - **SARS** (2026-04-17T04:04:06.000Z): Just switch to English input method
- **loading · 2026-04-17T02:39:42.000Z**: Hello, is your input method set to full-width or half-width? We've checked and found that full-width may cause issues.
  - **SARS** (2026-04-17T02:46:59.000Z): Microsoft's built-in input method in Chinese mode
  - **loading** (2026-04-17T02:48:46.000Z): Right-clicking on "中" will bring up the full/half-width setting, similar to the screenshot above.
  - **loading** (2026-04-17T02:49:56.000Z): Please help confirm what was set.