---
title: "Longbridge Anti-Fraud Tips"
description: "Beware of phishing scams and protect your investment safetyRecently, there have been fraudulent acts of sending text messages, WhatsApp messages or phishing links in the name of financial institutions in the market. Longbridge HongKong would like to remind you to be vigilant, work together to prevent risks and protect your personal funds and information security.Beware of scam linksWhatsApp messages and mobile phone "
slug: "ef3ton"
locale: "en"
region: "hk"
region_label: "Hong Kong"
url: "https://longbridge.com/hk/en/support/topics/accountsecurity/ef3ton.md"
updated_at: "2025-10-22T07:08:52.000Z"
category: "accountsecurity"
category_title: "Account security"
references:
  related:
    - title: "Common Reporting Standard (CRS)"
      url: "https://longbridge.com/hk/en/support/topics/accountsecurity/deodvc.md"
    - title: "Foreign Account Tax Compliance Act (FATCA)"
      url: "https://longbridge.com/hk/en/support/topics/accountsecurity/qb1azo.md"
    - title: "Clarification Regarding \"Suspicious Account\" Alert on Hang Seng Bank Receiving Account"
      url: "https://longbridge.com/hk/en/support/topics/accountsecurity/6gyucb.md"
    - title: "What is a dormant account?"
      url: "https://longbridge.com/hk/en/support/topics/accountsecurity/tkrshi.md"
    - title: "Terms and Conditions for the Biometric Authentication Service"
      url: "https://longbridge.com/hk/en/support/topics/accountsecurity/o9lpb4.md"
---

# Longbridge Anti-Fraud Tips

[Table of Contents](https://longbridge.com/hk/en/support/toc.md)

## Beware of phishing scams and protect your investment safety

Recently, there have been fraudulent acts of sending text messages, WhatsApp messages or phishing links in the name of financial institutions in the market. Longbridge HongKong would like to remind you to be vigilant, work together to prevent risks and protect your personal funds and information security.

## Beware of scam links

WhatsApp messages and mobile phone text messages sent by Longbridge HongKong currently do not contain any external links. If you receive any information claiming to be from Longbridge but with suspicious links, please do not click, forward or reply. It is recommended to verify with our official customer service as soon as possible.

The unified outbound call number of Longbridge HongKong is as follows:

-   +852 3851 1777
-   +852 3851 1788

Longbridge HongKong WhatsApp number is as follows:

-   +852 5223 6373
-   +852 5170 2190
-   +852 6452 3546
-   +852 5161 0057

## Two-factor authentication ensures security

Longbridge HongKong has fully enabled the two-factor authentication (2FA) mechanism to protect your identity information and financial security from login, trading to account operations.

**Tips: Four ways to improve anti-fraud awareness**

1.  Identify official sources of information: Information is only published through the Longbridge App, official website, and certified social media platforms.
2.  Do not trust unsolicited messages: If you receive a call or message from someone claiming to be "Longbridge Customer Service," stay alert.
3.  Do not share personal information: We will never proactively request login credentials through phone calls, emails, or messages.
4.  Regularly review login records and update passwords: It is advisable to periodically check account security records and develop a habit of changing passwords.

**Have any questions? Feel free to inquire anytime**

If you have concerns about any information's source or require further assistance, please reach out to us via the following official channels:

-   Customer service hotline (Hong Kong): +852 3851 1777 / +852 3851 1788
-   WhatsApp: +852 5223 6373
-   Official email address: service@longbridge.hk
-   Online customer service available through the Longbridge App

**Longbridge remains dedicated to providing users with a safe and reliable investment environment.**

We remind you that maintaining vigilance is the first step towards safeguarding your investments. Let's enhance fraud prevention awareness together, ensuring a secure start to your investment journey.

Long Bridge HK Limited

May 2025

---

> **Disclaimer**: This article is for reference only and does not constitute any investment advice. Content provided by [Longbridge](https://longbridge.com).