The "foreign object zongzi" incident has new developments as LYFEN reaches a settlement with consumers
On the morning of May 13th, LYFEN released a "Statement on the Handling of Consumer Feedback Regarding the Honey Date Zongzi Issue" on its official website. LYFEN stated that after the incident occurred, the company quickly took action to remove and seal the relevant batches of products and fully cooperated with the investigation by the market supervision and administration department. Currently, the market supervision and administration department has not found any non-compliant products. In the spirit of promptly and efficiently resolving the issue and minimizing social impact, the company, with the active coordination of the market supervision and administration department, has proactively reached a settlement with consumers, aiming to quickly dispel further doubts from consumers and the public media regarding the company's products
