ISG Report Finds Generative AI Transforming Insurance Industry Operations
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ISG's report highlights the transformative impact of generative AI on the insurance industry, enhancing operations like claims, underwriting, and fraud detection. Key players identified include Capgemini, Cognizant, and Infosys. Sutherland is noted as the ISG CX Star Performer for 2025. The report emphasizes AI's role in enabling new market entrants and strengthening incumbents. This AI-generated content is informational and not financial advice.
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