IMDA fines Singtel $1m over fixed voice disruption in October 2024
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The Infocomm Media Development Authority (IMDA) fined Singapore Telecommunications Limited (Singtel) $1 million for a disruption in October 2024 that affected about 500,000 users. The incident, caused by overwhelmed shared memory for voice and broadband, impacted residential and corporate users, as well as emergency services. The issue was resolved after Singtel transferred all voice traffic to an unaffected system.
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