---
title: "Sprinklr integrates with Adobe Customer Journey Analytics to unify cross-channel performance view"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/292762884.md"
description: "Sprinklr released its Summer '26 update, introducing integrations with Microsoft Teams and Adobe Customer Journey Analytics to enhance customer-service coordination and unify cross-channel performance measurement. The release also launched Sprinklr MCP in beta, enabling users to access insights within AI assistants like Microsoft Copilot, ChatGPT, and Claude."
datetime: "2026-07-15T12:01:00.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/292762884.md)
  - [en](https://longbridge.com/en/news/292762884.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/292762884.md)
---

# Sprinklr integrates with Adobe Customer Journey Analytics to unify cross-channel performance view

-   Sprinklr rolled out its Summer ’26 product release. \* The release adds new integrations with Microsoft Teams and Adobe Customer Journey Analytics. \* The integrations aim to speed customer-service coordination and unify cross-channel performance measurement. \* The update introduces Sprinklr MCP in beta. \* Sprinklr MCP is designed to let users access Sprinklr insights inside AI assistants such as Microsoft Copilot, ChatGPT, and Claude. Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Sprinklr Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20260715011693) on July 15, 2026, and is solely responsible for the information contained therein. © Copyright 2026 - Public Technologies (PUBT)

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