---
title: "ISG says US enterprises shift to AI-driven workplace ecosystems in Future of Work report"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/293218129.md"
description: "ISG's Future of Work report reveals U.S. enterprises are transitioning from hybrid workplace models to AI-driven ecosystems integrated into daily workflows. Adoption now focuses on collaboration, decision-making, and employee experience rather than standalone automation. Metrics have shifted toward business outcomes like productivity and sentiment. Large firms are consolidating vendors and standardizing platforms to reduce complexity. The 2026 Provider Lens report identified Accenture, Cognizant, HCLTech, Infosys, TCS, and Wipro as leading providers."
datetime: "2026-07-20T13:02:44.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/293218129.md)
  - [en](https://longbridge.com/en/news/293218129.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/293218129.md)
---

# ISG says US enterprises shift to AI-driven workplace ecosystems in Future of Work report

-   ISG analysis finds U.S. enterprises shifting from hybrid workplace enablement to AI-driven workplace ecosystems embedded in daily workflows. \* AI adoption is moving beyond standalone automation toward integrated collaboration tools, decision processes, workplace operations, employee experience. \* Workplace transformation metrics are pivoting to business outcomes such as productivity, employee sentiment, task success, not traditional IT performance. \* Large organizations are simplifying fragmented environments through vendor consolidation, platform standardization, tool rationalization to cut complexity, improve coordination. \* The 2026 Provider Lens report assessed 53 providers; Accenture, Cognizant, HCLTech, Infosys, TCS, Wipro led four quadrants each. Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ISG - Information Services Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202607200900BIZWIRE\_USPR\_\_\_\_\_20260720\_BW405556) on July 20, 2026, and is solely responsible for the information contained therein. © Copyright 2026 - Public Technologies (PUBT)

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