---
title: "Australian Firms Pursue AI-Enabled Workplace Transformation"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/293536556.md"
description: "A new ISG report reveals Australian firms are integrating AI into workplace operations to optimize hybrid work models, focusing on sustained business outcomes rather than just technology deployment. Enterprises are consolidating platforms and aligning IT, HR, and facilities to improve productivity and employee experience. The report identifies Capgemini, Fujitsu, HCLTech, Infosys, NTT DATA, and TCS as Leaders in various service quadrants, with Infosys also recognized as a global CX Star Performer for 2026."
datetime: "2026-07-23T00:10:30.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/293536556.md)
  - [en](https://longbridge.com/en/news/293536556.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/293536556.md)
---

# Australian Firms Pursue AI-Enabled Workplace Transformation

Australian companies are increasingly incorporating artificial intelligence (AI) into their workplaces while revamping operational structures to harmonize physical office spaces, workflows, and digital platforms, according to ISG. The integration of AI technologies aims to enhance efficiency and productivity within these companies.

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