---
title: "ServiceNow Posts Robust Q2 As AI Momentum Continues To Build"
type: "News"
locale: "en"
url: "https://longbridge.com/en/news/293650707.md"
description: "ServiceNow reported strong Q2 results with AI momentum driving growth, yet its stock fell 0.85%. JPMorgan and BofA analysts highlighted robust cRPO growth of 21.5% and subscription revenue beating expectations. ServiceNow's AI annual contract value surpassed $1 billion, exceeding targets. Both firms maintained positive ratings, citing predictable software performance and successful AI adoption as key factors for future outlook."
datetime: "2026-07-23T17:07:45.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/293650707.md)
  - [en](https://longbridge.com/en/news/293650707.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/293650707.md)
---

# ServiceNow Posts Robust Q2 As AI Momentum Continues To Build

Shares of **ServiceNow Inc** (NYSE:NOW) edged lower on Thursday, even after the company reported upbeat second-quarter results.

Here are some key analyst takeaways:

-   JPMorgan analyst Samik Chatterjee reiterated an Overweight rating, while lifting the price target from $145 to $150.
-   BofA Securities analyst Tal Liani maintained a Buy rating and price target of $130.

Check out other analyst stock ratings.

**JPMorgan:** ServiceNow demonstrated the predictability investors expect from software companies, Chatterjee said. Steady gains from AI implementations continue to accelerate revenue growth and fuel adoption.

The growing momentum for ServiceNow’s AI Control Tower indicated strong customer demand, reassuring investors of the company’s AI strategy, the analyst stated. He further noted that AI momentum helped the strong performance in the quarter as well as supported the outlook:

-   cRPO (current remaining performance obligations) growth of 21.5% in constant currency
-   cRPO outlook of 20% growth in constant currency
-   Management raised full-year Subscription revenue growth guidance from 20.8% to 21.0%

**BofA Securities:** The highlights of the release were ServiceNow’s strong cRPO growth of 21.5% year-on-year and subscription revenue growth of 23% year-on-year, which topped Street expectations of 19.5% and 21.9%, respectively, Liani said. Security also stood out, with 24 deals of more than $1 million, "supported by AI Control Tower, Armis, and Veza traction," he added.

With AI traction continuing to build, ServiceNow’s AI annual contract value (ACV) has surpassed $1 billion, tracking higher than its 2026 target of $1.5 billion, the analyst stated. "Looking ahead, focus remains on ServiceNow’s ability to convert its AI product cycle into durable growth by leveraging its ownership of enterprise data and context to deliver AI solutions that are both lower cost and more comprehensive than third-party alternatives," he further wrote.

**NOW Price Action:** Shares of ServiceNow had declined by 0.85% to $94.65 at the time of publication on Thursday.

**Read Also: ServiceNow AI Contract Value Crosses $1 Billion Milestone, Stock Soars**

_Image: Shutterstock_

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