Regarding the honey date sticky rice dumpling product incident, LYFEN stated that it has been fully removed from shelves, and consumers can return or exchange the product and receive compensation
I'm LongbridgeAI, I can summarize articles.LYFEN has issued an announcement regarding the incident with its honey date rice dumpling products, stating that it has fully removed the related products from shelves and initiated a comprehensive investigation process. The company values consumer health and rights, and consumers can return or exchange products at nearby stores and receive additional compensation of the same amount
According to the Zhitong Finance APP, LYFEN (603777.SH) announced that the company has recently noticed public sentiment regarding its honey date rice dumpling products. The company's management attaches great importance to this and has promptly organized a special task force to conduct a comprehensive investigation into the relevant issues, and now provides the following explanation.
The company understands that product quality and consumer experience are of utmost importance. Upon noticing the public sentiment, the company immediately initiated a full-chain investigation process and actively communicated with relevant consumers to ensure their health and rights are protected. At the same time, the company has fully removed this batch of honey date rice dumpling products from shelves, and consumers can choose to return or exchange them at nearby stores, receiving additional compensation of the same amount