Box’s new integration lets ChatGPT users pull governed Box content into chats and workflows while preserving existing enterprise permissions.

Users can now securely browse, access, and work with Box content directly in ChatGPT, bringing enterprise knowledge into AI-powered workflows

REDWOOD CITY, Calif.--(BUSINESS WIRE)--

Box, Inc. (NYSE:BOX), the leading Intelligent Content Management (ICM) platform, today announced it is bringing enterprise content and AI together to power more intelligent, actionable ways of working in ChatGPT. With the new integration, users can securely access and engage with their most important business content stored in Box directly from ChatGPT, making it easy to discover the right information, generate insights, and create new content. By putting files in the ChatGPT Library, Box and OpenAI are providing a frictionless way to leverage enterprise knowledge while maintaining Box’s enterprise-grade security, permissions, and governance.

“The next era of enterprise AI will be defined by how effectively AI can understand the content and context that power a business,” said Aaron Levie, co-founder and CEO of Box. “The opportunity is to move beyond simply giving AI access to content and create experiences where the right files and information are at the center of how people interact with AI. By bringing Box and ChatGPT together, we’re making enterprise knowledge a seamless and secure part of the AI experience, opening up entirely new ways for people to engage with their content and get work done.”

“By bringing the files and context people already rely on in Box directly into ChatGPT, we’re making it easier to move from finding information to understanding it, developing new ideas, and taking action - all in one flow," said Sondra Batbold, Product Lead, Personalization and Context at OpenAI. "This is an important step toward making ChatGPT a more connected place to get work done, while respecting the permissions and controls people already have in place.”

Empowering ChatGPT with enterprise knowledge from Box

Enterprises have vast amounts of valuable business knowledge stored across documents, presentations, contracts, research, and other unstructured content that power their business. But putting that knowledge to work with AI has often required users to manually find, download, and move files between systems, creating friction around incorporating AI into everyday work.

The new Box integration with ChatGPT removes that friction by connecting users directly to the content they already have access to in Box and making files accessible throughout ChatGPT. Content remains organized, managed, and governed in Box, while users can bring the information they need into their flow of work with ChatGPT. Box’s granular permissions ensure that users and AI can only access the information they are authorized to use, giving enterprises a secure foundation for incorporating AI into content-driven work without sacrificing existing security and governance controls.

With Box and ChatGPT, users can now:

• Navigate their Box folder structure and browse, search, select, and mention content directly in ChatGPT to quickly find the right information without switching between applications;
• Engage with Box content by tagging specific files as context in chats and projects, previewing source files, and editing Box Notes directly in ChatGPT to seamlessly move from information to creation;
• Act on Box content using supported tools through Box’s MCP server to securely reference, extract, update, and create content and power more advanced, content-driven workflows.

The integration brings the context held in Box into a wide range of business workflows, including:

• Clinical researchers can accelerate research and analysis by @mentioning a clinical trial protocol stored in Box directly in a ChatGPT conversation, adding supporting study reports as context, and using those sources to synthesize findings and develop research briefs;
• Legal professionals can streamline contract review by selecting the specific agreement, legal playbook, and supporting documents from Box they want to use as context in a ChatGPT project, ensuring analysis is grounded in the right source material as they identify key provisions, assess risk, and suggest edits;
• Financial analysts can analyze quarterly results by bringing reports, forecasts, and performance updates from Box into ChatGPT and viewing source files side-by-side with their conversation as they investigate trends, validate findings, and develop financial reports;
• Insurance auditors can use Box’s MCP server to power more advanced review workflows that securely reference policies, claims files, and supporting documentation stored in Box to extract relevant information, identify inconsistencies, and update audit materials;
• Production managers can bring scripts, schedules, budgets, and other production materials from Box into ChatGPT to surface key updates and then edit a Box Note with the latest production brief directly in ChatGPT without switching applications.

Box and OpenAI working together

Today’s announcement builds on Box and OpenAI’s longstanding partnership to bring enterprise content and AI together. Box customers can already leverage OpenAI’s latest models through Box AI to analyze, understand, and generate value from their content, while developers can build custom AI agents and applications that securely work with Box content using OpenAI’s developer tools. Together, these integrations give customers and developers greater flexibility to put enterprise content to work with AI.

Availability

The Box integration with ChatGPT is generally available today for all Box customers, with OpenAI rolling out access to users of ChatGPT’s paid tiers over the next few days. For more information, visit the Box blog.

About Box

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more. And visit box.org to learn more about how Box empowers nonprofits to fulfill their missions.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260909093837/en/

Investor Relations:
Cynthia Hiponia and Stefany Flegal
ir@box.com

Comms:
Madeline Gile
press@box.com

Source: Box, Inc.