Revenue: As of FY2026 Q3, the actual value is USD 22.5 B, beating the estimate of USD 22.45 M.

EPS: As of FY2026 Q3, the actual value is USD 0.09, beating the estimate of USD 0.04.

EBIT: As of FY2026 Q3, the actual value is USD 1.405 B.

Fiscal 2026 Third Quarter Financial Highlights

• Total revenue was $22.5 million, marking a 7% increase year over year .
• AI Knowledge Hub annual recurring revenue grew 26% year over year to $48.0 million, contributing 64% of total SaaS annual recurring revenue .
• GAAP gross margin was 73%, an increase from 68% in Q3 fiscal 2025 .
• Non-GAAP gross margin was 74%, up from 69% in Q3 fiscal 2025 .
• GAAP net income was $2.4 million, compared to $66,000 in Q3 fiscal 2025 .
• Non-GAAP net income was $3.2 million, compared to $765,000 in Q3 fiscal 2025 .
• Adjusted EBITDA was $3.2 million, representing a 14% margin, an increase from $1.2 million, or a 6% margin, in Q3 fiscal 2025 .
• Total cash and cash equivalents were $80.5 million, compared to $68.7 million in Q3 fiscal 2025 .

Fiscal 2026 First Nine Months Financial Highlights

• Total revenue was $69.0 million, up 6% year over year .
• GAAP gross margin was 74%, compared to 69% in the same period last year .
• Non-GAAP gross margin was 74%, up from 70% in the same period last year .
• GAAP net income was $7.6 million, compared to $1.4 million in the same period last year .
• Non-GAAP net income was $10.9 million, compared to $3.3 million in the same period last year .
• Adjusted EBITDA was $11.5 million, representing a 17% margin, compared to $4.2 million, or a 6% margin, in the same period last year .
• Cash provided by operating activities was $18.7 million, or an operating cash flow margin of 27% .

Outlook / Guidance

For the fourth quarter of fiscal 2026, eGain Corporation anticipates total revenue between $21.5 million to $22.0 million, with GAAP net income ranging from - $300,000 to $400,000, and non-GAAP net income between $600,000 to $1.3 million . Adjusted EBITDA is projected to be between $500,000 to $1.0 million, or a margin of 2% to 5% . For the full fiscal year 2026, eGain Corporation updated its guidance to expect total revenue between $90.5 million to $91.0 million, with GAAP net income between $7.0 million to $7.8 million and non-GAAP net income between $11.3 million to $12.1 million . Adjusted EBITDA for the full year is forecasted between $11.9 million to $12.4 million, representing a 13% margin .