Aurora Mobile's GPTBots.ai Enhances Customer Service Solution with Audio Agent and LINE Plugin 2.0
On July 23, 2026, Aurora Mobile Limited (NASDAQ: JG), a prominent provider of customer engagement and marketing technology services, revealed upgrades to its customer service solution on GPTBots.ai. The GPTBots.ai Audio Agent has been enhanced to back SIP connectivity through Twilio for seamless integration with enterprise telephony infrastructure. Moreover, the LINE Customer Service Plugin 2.0 has been released with improvements to the agent workspace and the addition of notification features for service teams.
