---
type: "Topics"
locale: "en"
url: "https://longbridge.com/en/topics/100000000785018.md"
description: "📢 𝐉𝐔𝐒𝐓 𝐈𝐍: Hitachi Digital Services Partners With $ServiceNow(NOW.US) ServiceNow on AI Infrastructure Monitoring👉 𝐊𝐞𝐲 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:➤  𝐇𝐢𝐭𝐚𝐜𝐡𝐢 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 partnered with 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐍𝐨𝐰 to enhance critical infrastructure management.➤  Partnership advances 𝐇𝐢𝐭𝐚𝐜𝐡𝐢 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 (HIIM), an AI-driven monitoring platform.➤  HIIM combines 𝐯𝐢𝐝𝐞𝐨, 𝐭𝐡𝐞𝐫𝐦𝐚𝐥 𝐢𝐦𝐚𝐠𝐢𝐧𝐠, 𝐈𝐨𝐓 𝐬𝐞𝐧𝐬𝐨𝐫𝐬, and analytics for real-time monitoring.➤  ServiceNow's 𝐀𝐈 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 automates workflows and enterprise-wide responses.➤  Solution enables 𝐫𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 data integration, issue detection, and automated resolution.➤  Target industries include 𝐞𝐧𝐞𝐫𝐠𝐲, 𝐦𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐢𝐧𝐠, and 𝐦𝐨𝐛𝐢𝐥𝐢𝐭𝐲 sectors.➤  Collaboration supports Hitachi's 𝐇𝐌𝐀𝐗 AI suite for intelligent infrastructure management.➤  Platform helps connect 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐝𝐚𝐭𝐚 with enterprise workflows at scale.👉 𝐖𝐡𝐲 𝐈𝐭 𝐌𝐚𝐭𝐭𝐞𝐫𝐬:➤  AI-driven automation could improve 𝐬𝐚𝐟𝐞𝐭𝐲, reliability, and infrastructure uptime.➤  Integrated workflows help reduce 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐭𝐢𝐦𝐞𝐬 and operational risk.➤  Partnership expands ServiceNow's presence in 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐚𝐥 𝐀𝐈 and digital operations.👉 𝐄𝐱𝐩𝐞𝐫𝐭 𝐒𝐭𝐚𝐭𝐞𝐦𝐞𝐧𝐭:➤  &#34;The organizations winning with AI aren't the ones with the most data. They're the ones who can act on it, across teams, in real time, with governance built in. Hitachi Digital Services brings the domain depth to understand what matters in mission-critical environments. ServiceNow provides the platform to turn that expertise into autonomous action, at scale.&#34; — 𝐂𝐡𝐫𝐢𝐬 𝐁𝐞𝐝𝐢, Chief Customer Officer and Enterprise AI Advisor at ServiceNow.➤  &#34;For joint customers in energy, manufacturing, and mobility, closing that gap means moving from reactive response to autonomous resolution. As a result, our customers can expect to reduce risk, protect workers, and keep operations running.&#34; — 𝐂𝐡𝐫𝐢𝐬 𝐁𝐞𝐝𝐢.➤  &#34;Hitachi Digital Services and the ServiceNow AI Platform combine industry depth with AI-powered enterprise workflow automation to further eliminate the disconnect between field operations and enterprise systems. The outcome is a real-time, connected operating model that turns insight into action at scale.&#34; — 𝐒𝐫𝐢𝐧𝐢 𝐒𝐡𝐚𝐧𝐤𝐚𝐫, CEO of Hitachi Digital Services and President &amp; CEO of GlobalLogic."
datetime: "2026-07-09T13:01:53.000Z"
locales:
  - [en](https://longbridge.com/en/topics/100000000785018.md)
  - [zh-CN](https://longbridge.com/zh-CN/topics/100000000785018.md)
  - [zh-HK](https://longbridge.com/zh-HK/topics/100000000785018.md)
author: "[Hardik Shah](https://longbridge.com/en/profiles/27423834.md)"
generator: "portal-rs"
---

# 📢 𝐉𝐔𝐒𝐓 𝐈𝐍: Hitachi Digital Services Partners With …


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