---
title: "在全面政策调整后，西南航空在满意度调查中名列前茅"
type: "News"
locale: "zh-CN"
url: "https://longbridge.com/zh-CN/news/286222624.md"
description: "西南航空连续第五年在 J.D. Power 的经济舱和基础经济舱排名中名列第一，尽管经历了重大运营和政策变更。这些变更包括引入指定座位、行李费、新票价类型、裁员以及因投资者压力而扩展的销售渠道。此外，航空业还面临由于培训要求时间长、学校容量有限和劳动力老龄化导致的飞行员短缺问题"
datetime: "2026-05-13T08:23:18.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/286222624.md)
  - [en](https://longbridge.com/en/news/286222624.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/286222624.md)
---

# 在全面政策调整后，西南航空在满意度调查中名列前茅

Five-year streak: Southwest topped J.D. Power’s economy and basic economy rankings for the fifth straight year despite significant operational and policy changes. Policy overhaul: Changes included assigned seating, baggage fees, new fare types, layoffs, and broader sales channels following investor pressure. Pilot supply challenge: The industry faces a pilot shortage tied to lengthy training requirements, limited school capacity, and an aging workforce.

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- [LUV.US](https://longbridge.com/zh-CN/quote/LUV.US.md)
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