--- title: "渣打银行计划在推动人工智能的过程中裁减数千名支持人员" type: "News" locale: "zh-CN" url: "https://longbridge.com/zh-CN/news/286843717.md" description: "渣打银行计划到 2030 年削减超过 15% 的企业支持岗位，利用人工智能提升效率。首席执行官比尔·温特斯表示，虽然不会出现裁员，但岗位数量将因自动化而减少。该银行目标到 2028 年实现 15% 的有形股本回报率和 57% 的成本收入比。这一重组与行业趋势相符，其他银行也在寻求技术效率" datetime: "2026-05-18T18:20:49.000Z" locales: - [zh-CN](https://longbridge.com/zh-CN/news/286843717.md) - [en](https://longbridge.com/en/news/286843717.md) - [zh-HK](https://longbridge.com/zh-HK/news/286843717.md) --- # 渣打银行计划在推动人工智能的过程中裁减数千名支持人员 **By Ambereen Choudhury, Denise Wee, and Kiuyan Wong** Standard Chartered Plc plans to eliminate thousands of support roles over the next four years, joining the growing ranks of global lenders using artificial intelligence to trim headcount. The London-headquartered bank said it would cut corporate functions roles by more than 15 per cent by 2030 and scale practical uses of AI to streamline processes, according to a statement on Tuesday. The bank had 52,271 of employees in back-office operations at the end of last year. “We don’t have job losses, but we do have job role reductions in favor of the machines, and that will accelerate as we go forward into AI,” Chief Executive Officer Bill Winters said at a press briefing in Hong Kong. The move aligns Standard Chartered with global peers seeking technological efficiencies. HSBC Holdings Plc is mulling deep job cuts over the coming years, while Wall Street firms are similarly pivoting. Goldman Sachs Group Inc. President and Chief Operating Officer John Waldron recently described his firm’s traditional operations as a “human assembly line” ripe for automation. The announcement comes as Standard Chartered kicks off an investor and analyst hub in Hong Kong on Tuesday. Winters and his management team are set to outline the bank’s medium-term financial framework, growth initiatives, and strategic priorities. Alongside the AI-driven restructuring and a recent reshuffle of senior management, the lender unveiled new return targets. Standard Chartered is aiming for a 3 percentage point improvement in its return on tangible equity, targeting 15 per cent by 2028 and 18 per cent by 2030. The bank also expects to improve its cost-to-income ratio to 57 per cent by 2028. The job cuts would drive productivity improvements to raise income per employee by about 20 per cent by 2028, according to StanChart. Corporate function roles are support roles and include positions such as risk management and regulatory compliance, according to its website. ### ‘Fit for Growth’ The bank is meeting with investors after earnings hit records and comfortably outpaced analyst estimates, bolstered by a record $18 billion in net new money flows to its wealth business. That helped cushion the blow from $190 million in “precautionary management overlays” set aside to navigate risks stemming from conflict in the Middle East. The bank’s “Fit for Growth” restructuring program is slated to conclude this year. The initiative, designed to streamline operations and deliver $1.5 billion in savings, comprised hundreds of individual projects with targets ranging from minor operational tweaks to multi-million dollar overhauls. After surging almost 120 per cent between early April 2025 and early February this year, the share rally suffered a setback, first from the surprise departure of Chief Financial Officer Diego De Giorgi, and later from the outbreak of the conflict in the Middle East. They have largely recovered since then. De Giorgi, a veteran of Bank of America Corp. and Goldman Sachs Group Inc., was widely considered a top contender to eventually succeed Winter. The lender earlier this week named Manus Costello as its new chief financial officer, promoting a former research analyst and critic of the bank to replace De Giorgi. Costello was hired in 2024 as global head of investor relations. ### 相关股票 - [STAN.UK](https://longbridge.com/zh-CN/quote/STAN.UK.md) - [02888.HK](https://longbridge.com/zh-CN/quote/02888.HK.md) - [00005.HK](https://longbridge.com/zh-CN/quote/00005.HK.md) - [HSBC.US](https://longbridge.com/zh-CN/quote/HSBC.US.md) - [HSBA.UK](https://longbridge.com/zh-CN/quote/HSBA.UK.md) - [GS.US](https://longbridge.com/zh-CN/quote/GS.US.md) - [BAC.US](https://longbridge.com/zh-CN/quote/BAC.US.md) - [DTIW.SG](https://longbridge.com/zh-CN/quote/DTIW.SG.md) - [W4VR.SG](https://longbridge.com/zh-CN/quote/W4VR.SG.md) - [BAC-Q.US](https://longbridge.com/zh-CN/quote/BAC-Q.US.md) - [BML-L.US](https://longbridge.com/zh-CN/quote/BML-L.US.md) - [BAC-L.US](https://longbridge.com/zh-CN/quote/BAC-L.US.md) - [BAC-K.US](https://longbridge.com/zh-CN/quote/BAC-K.US.md) - [BML-H.US](https://longbridge.com/zh-CN/quote/BML-H.US.md) - [BAC-N.US](https://longbridge.com/zh-CN/quote/BAC-N.US.md) - [BAC-E.US](https://longbridge.com/zh-CN/quote/BAC-E.US.md) - [MER-K.US](https://longbridge.com/zh-CN/quote/MER-K.US.md) - [BAC-O.US](https://longbridge.com/zh-CN/quote/BAC-O.US.md) - [BML-G.US](https://longbridge.com/zh-CN/quote/BML-G.US.md) - [BAC-M.US](https://longbridge.com/zh-CN/quote/BAC-M.US.md) - [BAC-B.US](https://longbridge.com/zh-CN/quote/BAC-B.US.md) - [BML-J.US](https://longbridge.com/zh-CN/quote/BML-J.US.md) - [BAC-S.US](https://longbridge.com/zh-CN/quote/BAC-S.US.md) - [BAC-P.US](https://longbridge.com/zh-CN/quote/BAC-P.US.md) - [8648.JP](https://longbridge.com/zh-CN/quote/8648.JP.md) ## 相关资讯与研究 - [渣打银行拟未来四年裁员超 7000 人，加速采用人工智能](https://longbridge.com/zh-CN/news/286864587.md) - [渣打 CEO 直言不讳地表示人工智能将取代 “低价值人力资本”](https://longbridge.com/zh-CN/news/286854804.md) - [渣打集团计划裁减后台岗位 借助人工智能提升回报](https://longbridge.com/zh-CN/news/286831701.md) - [人工智能时代重新理解管理](https://longbridge.com/zh-CN/news/286684213.md) - [渣打银行计划到 2030 年将公司智能岗位裁减 15%](https://longbridge.com/zh-CN/news/286835878.md)