---
title: "The first AI to be laid off? McDonald's shuts down IBM's AI for ordering without leaving the car"
type: "News"
locale: "zh-HK"
url: "https://longbridge.com/zh-HK/news/206566812.md"
description: "Reports indicate that McDonald's plans to seek new partners to develop and promote AI voice ordering technology. In December last year, McDonald's announced a partnership with Google, sparking widespread speculation in the industry"
datetime: "2024-06-18T06:31:20.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/206566812.md)
  - [en](https://longbridge.com/en/news/206566812.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/206566812.md)
---

> 支持的語言: [简体中文](https://longbridge.com/zh-CN/news/206566812.md) | [English](https://longbridge.com/en/news/206566812.md)


# The first AI to be laid off? McDonald's shuts down IBM's AI for ordering without leaving the car

The latest media reports indicate that **McDonald's is about to end its AI drive-thru ordering pilot project in collaboration with IBM**, marking the conclusion of their two-year partnership.

Currently, McDonald's has tested IBM's chatbot technology in over 100 stores in hopes of improving the efficiency of its drive-thru ordering service. However, according to an email sent by McDonald's to its franchisees, the company plans to halt this AI ordering project **and seek new partners to develop and promote AI voice ordering technology**.

Mason Smoot, McDonald's U.S. Chief Restaurant Officer, stated in the message to operators: **"While we have had some success with our collaboration with IBM, we believe there is a greater opportunity to explore voice ordering solutions."**

He further noted that **McDonald's will discontinue all IBM technology currently being tested by July 26, 2024**, **and aims to make a decision on the future voice ordering solution by the end of this year**.

McDonald's revealed to the media that the purpose of the pilot project was to test whether chatbots could speed up the drive-thru service, and the collaboration with IBM enhanced their confidence in the voice ordering solution, which will continue to evaluate long-term, scalable technological solutions.

Furthermore, **McDonald's announced a partnership with Google in December last year to jointly deploy generative AI technology**. This collaboration has sparked widespread speculation in the industry about McDonald's potential adoption of Google's AI technology in the future

### 相關股票

- [IBM (IBM.US)](https://longbridge.com/zh-HK/quote/IBM.US.md)
- [McDonald's (MCD.US)](https://longbridge.com/zh-HK/quote/MCD.US.md)

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