---
title: "美司法部入稟控告 Uber 歧視殘疾乘客"
description: "美國司法部在三藩市聯邦法院控告 Uber 多方面歧視殘疾人士，指控包括拒絕為攜帶導盲犬或使用可摺疊輪椅的乘客提供服務，以及不當收取清潔費和取消費。部分司機被指侮辱殘疾人士。Uber 回應稱對拒載行為有零容忍政策，並不同意指控。"
type: "news"
locale: "zh-HK"
url: "https://longbridge.com/zh-HK/news/256990582.md"
published_at: "2025-09-11T21:14:59.000Z"
---

# 美司法部入稟控告 Uber 歧視殘疾乘客

> 美國司法部在三藩市聯邦法院控告 Uber 多方面歧視殘疾人士，指控包括拒絕為攜帶導盲犬或使用可摺疊輪椅的乘客提供服務，以及不當收取清潔費和取消費。部分司機被指侮辱殘疾人士。Uber 回應稱對拒載行為有零容忍政策，並不同意指控。

美國司法部週四在三藩市聯邦法院控告叫車平台 Uber(UBER.US) 多方面歧視殘疾人士。

訴狀指出，Uber 與司機經常拒絕為殘疾人士提供服務，包括攜帶導盲犬或使用可摺疊輪椅的乘客；同時亦被指不當收取與導盲犬等相關清潔費，以及對遭違法拒載的乘客收取取消費。司法部更指部分司機曾侮辱、貶低殘疾人士，甚至提出不恰當問題。

Uber 發聲明回應，強調公司對拒載行為有明確零容忍政策，並堅決不同意司法部的指控。

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