---
title: "JP Morgan allows managers to use artificial intelligence in performance evaluations, but whether employees accept it is questionable"
type: "News"
locale: "zh-HK"
url: "https://longbridge.com/zh-HK/news/265760872.md"
description: "JP Morgan allows managers to use artificial intelligence to write performance evaluation reports, aiming to lighten the burden on managers and provide more valuable feedback. However, this practice has raised concerns, with employees worried that AI-generated assessments may lack substance. Executives and experts warn that over-reliance on artificial intelligence could make feedback mechanical"
datetime: "2025-11-13T15:55:44.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/265760872.md)
  - [en](https://longbridge.com/en/news/265760872.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/265760872.md)
---

> 支持的語言: [简体中文](https://longbridge.com/zh-CN/news/265760872.md) | [English](https://longbridge.com/en/news/265760872.md)


# JP Morgan allows managers to use artificial intelligence in performance evaluations, but whether employees accept it is questionable

JP Morgan has decided to allow managers to use artificial intelligence to assist in writing performance evaluation reports, which may make one of the most headache-inducing tasks for bosses each year less daunting. However, this practice has also raised questions: will robot-written assessments improve or worsen the entire process, especially for employees who expect meaningful feedback?

Executives and management experts say that introducing AI into annual evaluations can save managers time and may even provide more valuable feedback compared to solely relying on human supervisors. However, they also warn that over-reliance on AI could reduce feedback to "AI assembly line products." (Regardless of whether the company approves it, some have already been using AI to write performance comments, and many managers are exploring the rules on their own.)

Benjamin Levick, AI and Operations Director at Ramp, a corporate credit card company, stated, "This technological transformation will redefine boundaries. I'm not sure if it will make people completely uncomfortable or feel like they have lost the human touch. If the use of AI is too rigid, there is indeed that risk, but I believe AI can also be naturally integrated into management practices."

JP Morgan's guidelines allow managers to use internal chatbots to assist in writing reports, but they also warn that technology "cannot replace human judgment." The guidelines also prohibit managers from using AI tools to assess performance scores or make compensation or promotion decisions.

Levick noted that if time-strapped managers do not utilize existing tools for a more comprehensive evaluation of employees, it could actually harm their subordinates' interests.

"If AI directly reads everything I've written and everything I've done, then gives me a score, and my manager just reads the script, I would feel very uncomfortable," Levick said. "That would certainly be wrong, but honestly, if my manager only has a few hours to complete the entire evaluation and can only painstakingly browse through 2% of my work content to write comments based on that tiny portion, I would also feel it is unfair."

Peter Cappelli, a management professor and director of the Human Resources Center at the Wharton School of the University of Pennsylvania, pointed out that managers, like everyone else, are susceptible to biases and memory distortions, often overemphasizing relatively recent performance when reviewing longer-term performance. He believes that AI can generally provide more objective assessments than human managers.

However, Cappelli also stated that if employees learn that AI was involved in the evaluation, they may perceive the results as lacking credibility. "Employees will feel, 'This is not really from my boss, so I have reason to disregard it. Even if the evaluation says I did well, does my boss really think so?'"

### 相關股票

- [JPMorgan Chase (JPM.US)](https://longbridge.com/zh-HK/quote/JPM.US.md)

## 相關資訊與研究

- [Tinci Materials' Hong Kong IPO Likely To Raise Over $1B](https://longbridge.com/zh-HK/news/280992312.md)
- [Beazer Homes USA, Inc. $BZH Shares Acquired by JPMorgan Chase & Co.](https://longbridge.com/zh-HK/news/281493108.md)
- [Fed's Powell: AI is making people more productive](https://longbridge.com/zh-HK/news/281048143.md)
- [Cybersecurity Stock Pops as Analyst Highlights AI Advantage](https://longbridge.com/zh-HK/news/281038188.md)
- [Economist: AI bubble has popped, but a rarer AI bubble grows](https://longbridge.com/zh-HK/news/281032131.md)