<p>Pagerduty, Inc. ((PD)) 已召開其第三季度財報電話會議。請繼續閲讀會議的主要亮點。</p>
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<p>PagerDuty 最近的財報電話會議揭示了混合的情緒，突顯了公司既有的優勢和麪臨的挑戰。儘管公司展示了強大的財務紀律，運營利潤率增長和顯著的新客户獲取，但也面臨座位許可證壓縮和較低的客户留存率等障礙。這些挑戰導致收入指引的下調，儘管對轉向基於使用的定價和多年度協議持樂觀態度。</p>
<h2>收入和運營利潤率增長</h2>
<p>PagerDuty 報告收入為 1.25 億美元，同比增長 5%。公司實現了 29% 的非 GAAP 運營利潤率，較去年指導超出 750 個基點。這一增長凸顯了 PagerDuty 的嚴格執行和對盈利增長模式的承諾。</p>
<h2>實現 GAAP 盈利能力</h2>
<p>連續第二個季度，PagerDuty 實現了 GAAP 盈利能力，反映了其持久和嚴謹的增長戰略。這一成就突顯了公司在應對市場挑戰時保持盈利的能力。</p>
<h2>強勁的現金狀況</h2>
<p>PagerDuty 以強勁的現金狀況結束了本季度，持有 5.48 億美元的現金、現金等價物和投資。這一強大的現金儲備為公司提供了財務靈活性，以投資未來的增長機會。</p>
<h2>產品和市場創新</h2>
<p>公司加速了數字和人工智能運營領域的產品創新和運營效率，鞏固了其在事件管理中的領導地位。這種對創新的關注對於在快速發展的市場中保持競爭力至關重要。</p>
<h2>新客户獲取</h2>
<p>PagerDuty 年初至今新增 284 個淨客户，幾乎是 FY25 總數的四倍。這一令人印象深刻的客户獲取增長展示了公司吸引新業務和擴大市場影響力的能力。</p>
<h2>高價值客户增長</h2>
<p>每年支出超過 10 萬美元的客户數量同比增長 5%，達到 867 個客户。這一高價值客户的增長凸顯了 PagerDuty 解決方案在滿足大型企業需求方面的有效性。</p>
<h2>對新解決方案的積極客户反饋</h2>
<p>PagerDuty 收到了對其新解決方案的積極反饋，特別是 AgenTex，該解決方案有效幫助擴展運營。這一早期的吸引力表明市場對增強運營效率的創新解決方案有強烈需求。</p>
<h2>成功的多年度協議</h2>
<p>公司與領先企業簽訂了成功的多年度協議，突顯了對最佳實踐和人工智能驅動運營的需求。這些協議證明了 PagerDuty 的價值主張和長期戰略合作伙伴關係。</p>
<h2>座位許可證壓縮</h2>
<p>座位許可證壓縮仍然是一個重大挑戰，尤其是在大型企業中，預算謹慎和調整規模影響了事件管理業務。這個問題對 ARR 增長和收入指引造成了壓力。</p>
<h2>較低的基於美元的淨留存率</h2>
<p>PagerDuty 的基於美元的淨留存率從第二季度的 102% 降至 100%，受到較低的毛留存率影響。這一下降信號顯示出在維持現有客户收入水平方面的挑戰。</p>
<h2>ARR 增長壓力</h2>
<p>年度經常性收入同比增長 3%，達到 4.97 億美元。然而，由於座位許可證的壓力和較小的擴展交易規模，增量 ARR 低於預期，反映了收入擴展的挑戰。</p>
<h2>第四季度收入指引下調</h2>
<p>公司將其 2026 財年的第四季度收入指引下調至 1.22 億至 1.24 億美元，表明增長為零至 2%。這一調整反映了當前市場挑戰和座位許可證壓縮的影響。</p>
<h2>客户留存挑戰</h2>
<p>儘管客户流失和降級的數量呈下降趨勢，但由於基於座位的減少和客户預算謹慎導致的收入收縮金額大於預期。這突顯了持續的留存挑戰。</p>
<h2>前瞻性指引</h2>
<p>對於整個 2026 財年，PagerDuty 預計收入在 4.94 億至 4.97 億美元之間，運營利潤率為 24%。公司預計在下一個財年保持 GAAP 盈利能力，並專注於擴大運營和自由現金流利潤率。儘管面臨當前挑戰，PagerDuty 對其戰略舉措和長期增長前景仍持樂觀態度。</p>
<p>總之，PagerDuty 的財報電話會議反映了其當前狀況的平衡視角，某些領域的強大財務紀律和增長與其他領域的挑戰相對抗。公司對創新、客户獲取和戰略協議的關注使其在未來增長中處於良好位置，儘管必須解決留存和 ARR 增長挑戰，以充分利用這些機會。</p>

<p>PagerDuty 的第三季度財報電話會議強調了運營利潤率的增長和新客户的獲取，但也面臨座位許可證壓縮和較低的客户留存率等挑戰。收入增長 5%，達到 1.25 億美元，非 GAAP 運營利潤率為 29%。GAAP 盈利能力已連續第二個季度實現。儘管現金狀況良好且產品創新不斷，年度經常性收入（ARR）增長受到壓力，導致第四季度收入指引下調。儘管面臨留存挑戰，公司對戰略舉措和長期增長仍持樂觀態度</p>

<p>Pagerduty, Inc. ((PD)) has held its Q3 earnings call. Read on for the main highlights of the call.</p>
<div class="lb-trans"><p>Pagerduty, Inc. ((PD)) 已召開其第三季度財報電話會議。請繼續閲讀會議的主要亮點。</p>
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</div><p>PagerDuty’s recent earnings call revealed a mixed sentiment, highlighting both the company’s strengths and challenges. While the company showcased strong financial discipline with growth in operating margins and significant new customer acquisition, it also faced hurdles such as seat license compression and lower retention rates. These challenges have led to a reduction in revenue guidance, despite optimism about transitioning to usage-based pricing and multiyear agreements.</p>
<div class="lb-trans"><p>PagerDuty 最近的財報電話會議揭示了混合的情緒，突顯了公司既有的優勢和麪臨的挑戰。儘管公司展示了強大的財務紀律，運營利潤率增長和顯著的新客户獲取，但也面臨座位許可證壓縮和較低的客户留存率等障礙。這些挑戰導致收入指引的下調，儘管對轉向基於使用的定價和多年度協議持樂觀態度。</p>
</div><h2>Revenue and Operating Margin Growth</h2>
<div class="lb-trans"><h2>收入和運營利潤率增長</h2>
</div><p>PagerDuty reported a revenue of $125 million, marking a 5% increase year-over-year. The company achieved a non-GAAP operating margin of 29%, surpassing guidance by 750 basis points compared to the previous year. This growth underscores PagerDuty’s disciplined execution and commitment to a profitable growth model.</p>
<div class="lb-trans"><p>PagerDuty 報告收入為 1.25 億美元，同比增長 5%。公司實現了 29% 的非 GAAP 運營利潤率，較去年指導超出 750 個基點。這一增長凸顯了 PagerDuty 的嚴格執行和對盈利增長模式的承諾。</p>
</div><h2>GAAP Profitability Achieved</h2>
<div class="lb-trans"><h2>實現 GAAP 盈利能力</h2>
</div><p>For the second consecutive quarter, PagerDuty achieved GAAP profitability, reflecting its durable and disciplined growth strategy. This achievement highlights the company’s ability to maintain profitability while navigating market challenges.</p>
<div class="lb-trans"><p>連續第二個季度，PagerDuty 實現了 GAAP 盈利能力，反映了其持久和嚴謹的增長戰略。這一成就突顯了公司在應對市場挑戰時保持盈利的能力。</p>
</div><h2>Strong Cash Position</h2>
<div class="lb-trans"><h2>強勁的現金狀況</h2>
</div><p>PagerDuty ended the quarter with a robust cash position, holding $548 million in cash, cash equivalents, and investments. This strong cash reserve provides the company with financial flexibility to invest in future growth opportunities.</p>
<div class="lb-trans"><p>PagerDuty 以強勁的現金狀況結束了本季度，持有 5.48 億美元的現金、現金等價物和投資。這一強大的現金儲備為公司提供了財務靈活性，以投資未來的增長機會。</p>
</div><h2>Product and Market Innovation</h2>
<div class="lb-trans"><h2>產品和市場創新</h2>
</div><p>The company accelerated product innovation and operational efficiency in the digital and AI operation space, reinforcing its leadership in incident management. This focus on innovation is crucial for maintaining competitiveness in a rapidly evolving market.</p>
<div class="lb-trans"><p>公司加速了數字和人工智能運營領域的產品創新和運營效率，鞏固了其在事件管理中的領導地位。這種對創新的關注對於在快速發展的市場中保持競爭力至關重要。</p>
</div><h2>New Customer Acquisition</h2>
<div class="lb-trans"><h2>新客户獲取</h2>
</div><p>PagerDuty added 284 net new customers year-to-date, nearly quadrupling the total from FY25. This impressive growth in customer acquisition demonstrates the company’s ability to attract new business and expand its market presence.</p>
<div class="lb-trans"><p>PagerDuty 年初至今新增 284 個淨客户，幾乎是 FY25 總數的四倍。這一令人印象深刻的客户獲取增長展示了公司吸引新業務和擴大市場影響力的能力。</p>
</div><h2>High-Value Customer Growth</h2>
<div class="lb-trans"><h2>高價值客户增長</h2>
</div><p>The number of customers spending over $100,000 annually increased by 5% year-over-year, reaching 867 customers. This growth in high-value customers underscores the effectiveness of PagerDuty’s solutions in meeting the needs of larger enterprises.</p>
<div class="lb-trans"><p>每年支出超過 10 萬美元的客户數量同比增長 5%，達到 867 個客户。這一高價值客户的增長凸顯了 PagerDuty 解決方案在滿足大型企業需求方面的有效性。</p>
</div><h2>Positive Customer Feedback on New Solutions</h2>
<div class="lb-trans"><h2>對新解決方案的積極客户反饋</h2>
</div><p>PagerDuty received positive feedback on its new solutions, particularly AgenTex, which helps scale operations effectively. This early traction indicates a strong market demand for innovative solutions that enhance operational efficiency.</p>
<div class="lb-trans"><p>PagerDuty 收到了對其新解決方案的積極反饋，特別是 AgenTex，該解決方案有效幫助擴展運營。這一早期的吸引力表明市場對增強運營效率的創新解決方案有強烈需求。</p>
</div><h2>Successful Multiyear Agreements</h2>
<div class="lb-trans"><h2>成功的多年度協議</h2>
</div><p>The company engaged in successful multiyear agreements with leading companies, highlighting the demand for best-in-class and AI-driven operations. These agreements are a testament to PagerDuty’s value proposition and long-term strategic partnerships.</p>
<div class="lb-trans"><p>公司與領先企業簽訂了成功的多年度協議，突顯了對最佳實踐和人工智能驅動運營的需求。這些協議證明了 PagerDuty 的價值主張和長期戰略合作伙伴關係。</p>
</div><h2>Seat License Compression</h2>
<div class="lb-trans"><h2>座位許可證壓縮</h2>
</div><p>Seat license compression remains a significant challenge, especially in large enterprises where budget caution and right-sizing have impacted the incident management business. This issue has contributed to pressure on ARR growth and revenue guidance.</p>
<div class="lb-trans"><p>座位許可證壓縮仍然是一個重大挑戰，尤其是在大型企業中，預算謹慎和調整規模影響了事件管理業務。這個問題對 ARR 增長和收入指引造成了壓力。</p>
</div><h2>Lower Dollar-Based Net Retention</h2>
<div class="lb-trans"><h2>較低的基於美元的淨留存率</h2>
</div><p>PagerDuty’s dollar-based net retention decreased to 100% from 102% in Q2, affected by lower gross retention. This decline signals challenges in maintaining existing customer revenue levels.</p>
<div class="lb-trans"><p>PagerDuty 的基於美元的淨留存率從第二季度的 102% 降至 100%，受到較低的毛留存率影響。這一下降信號顯示出在維持現有客户收入水平方面的挑戰。</p>
</div><h2>Pressure on ARR Growth</h2>
<div class="lb-trans"><h2>ARR 增長壓力</h2>
</div><p>Annual recurring revenue grew by 3% year-over-year to $497 million. However, incremental ARR was lower than expected due to pressure on seat licenses and smaller expansion deal sizes, reflecting challenges in scaling revenue.</p>
<div class="lb-trans"><p>年度經常性收入同比增長 3%，達到 4.97 億美元。然而，由於座位許可證的壓力和較小的擴展交易規模，增量 ARR 低於預期，反映了收入擴展的挑戰。</p>
</div><h2>Q4 Revenue Guidance Lowered</h2>
<div class="lb-trans"><h2>第四季度收入指引下調</h2>
</div><p>The company lowered its Q4 fiscal 2026 revenue guidance to a range of $122 to $124 million, indicating a growth of zero to 2%. This adjustment reflects the current market challenges and the impact of seat license compression.</p>
<div class="lb-trans"><p>公司將其 2026 財年的第四季度收入指引下調至 1.22 億至 1.24 億美元，表明增長為零至 2%。這一調整反映了當前市場挑戰和座位許可證壓縮的影響。</p>
</div><h2>Challenges with Customer Retention</h2>
<div class="lb-trans"><h2>客户留存挑戰</h2>
</div><p>Although the number of customers churning and downgrading is trending downwards, the dollar value of contraction driven by seat-based reductions and customer budget caution has been larger than forecast. This highlights ongoing retention challenges.</p>
<div class="lb-trans"><p>儘管客户流失和降級的數量呈下降趨勢，但由於基於座位的減少和客户預算謹慎導致的收入收縮金額大於預期。這突顯了持續的留存挑戰。</p>
</div><h2>Forward-Looking Guidance</h2>
<div class="lb-trans"><h2>前瞻性指引</h2>
</div><p>For the full fiscal year 2026, PagerDuty projects revenue between $494 to $497 million, with an operating margin of 24%. The company anticipates maintaining GAAP profitability for the next fiscal year and is focused on expanding operating and free cash flow margins. Despite current challenges, PagerDuty remains optimistic about its strategic initiatives and long-term growth prospects.</p>
<div class="lb-trans"><p>對於整個 2026 財年，PagerDuty 預計收入在 4.94 億至 4.97 億美元之間，運營利潤率為 24%。公司預計在下一個財年保持 GAAP 盈利能力，並專注於擴大運營和自由現金流利潤率。儘管面臨當前挑戰，PagerDuty 對其戰略舉措和長期增長前景仍持樂觀態度。</p>
</div><p>In summary, PagerDuty’s earnings call reflected a balanced view of its current position, with strong financial discipline and growth in certain areas, countered by challenges in others. The company’s focus on innovation, customer acquisition, and strategic agreements positions it well for future growth, although it must address retention and ARR growth challenges to fully capitalize on these opportunities.</p>
<div class="lb-trans"><p>總之，PagerDuty 的財報電話會議反映了其當前狀況的平衡視角，某些領域的強大財務紀律和增長與其他領域的挑戰相對抗。公司對創新、客户獲取和戰略協議的關注使其在未來增長中處於良好位置，儘管必須解決留存和 ARR 增長挑戰，以充分利用這些機會。</p>
</div>

PagerDuty 的財報電話會議：在挑戰中實現增長