<div id="readability-page-1"><div>[SINGAPORE] Digital bank GXS is cutting 82 jobs or about 10 per cent of its workforce across the group.The exercise is part of the group’s transition from the early growth stages of building a bank to running the operations, said GXS group chief executive Lai Pei-Si in a note to staff. “The roles that are essential as we move forward and focus on running the bank may be different from our build phase,” said Lai.These cuts were done after a strategic review to identify roles critical for the next phase. The review was undertaken across subsidiaries GXS Bank in Singapore, GXBank in Malaysia and its tech centre in India. GXS – set up by Grab and Singtel – has been growing and meeting the milestones set, with retail and business banking segments launched in Singapore and Malaysia, Lai noted.“We continue to bring new products and services (to) our customers,” she added.The group had tried to streamline its operations through staff attrition, but “the pace of organic reshaping has been slower than expected”, she said. Only Malaysia managed to do this, with Singapore and India bearing the job cuts. The roles that have been made redundant were chosen based on the strategic review, and not on an individual’s performance, she added. GXS will provide extended medical coverage for three months, career transition support and counselling services. Severance and goodwill payments as well as gardening leave to find a new job will also be extended, subject to prevailing market practices.Lai has been CEO of GXS since June 2025, succeeding Muthukrishnan Ramaswami. She was previously chief executive of GXBank.GXS reported net interest income growth to S$30.2 million in the 2024 financial year, from S$14.9 million in FY2023. Losses widened to S$214.3 million from S$208.2 million.The job cuts come amid a shift in digital banks’ priorities in Singapore, from customer growth to defending the deposit base and encouraging customer stickiness. GXS and Maribank have been dangling offers for their credit cards, loans and investment offerings in recent months. Interest rates, meanwhile, for savings deposit accounts with GXS, Maribank and Trust have fallen in tandem with US Federal Reserve rates.</div></div>

GRAB

GXS 銀行是由 Grab 和 Singtel 成立的數字銀行，正在裁減 82 個職位，約佔其員工總數的 10%，以便從早期運營階段過渡到銀行的正常運營。此次裁員是在戰略評估後進行的，目的是識別下一階段的關鍵角色。儘管達成了增長里程碑，該銀行仍專注於精簡運營。受影響的員工將獲得遣散費、醫療保障和職業支持。這一舉措反映了新加坡數字銀行在客户增長與維護存款基礎之間的優先事項轉變

Grab-Singtel 的 GXS 銀行在從早期運營階段過渡時裁減了約 10% 的員工