---
title: "在全面政策調整後，西南航空在滿意度調查中名列前茅"
type: "News"
locale: "zh-HK"
url: "https://longbridge.com/zh-HK/news/286222624.md"
description: "西南航空連續第五年在 J.D. Power 的經濟艙和基礎經濟艙排名中名列第一，儘管經歷了重大運營和政策變更。這些變更包括引入指定座位、行李費、新票價類型、裁員以及因投資者壓力而擴展的銷售渠道。此外，航空業還面臨由於培訓要求時間長、學校容量有限和勞動力老齡化導致的飛行員短缺問題"
datetime: "2026-05-13T08:23:18.000Z"
locales:
  - [zh-CN](https://longbridge.com/zh-CN/news/286222624.md)
  - [en](https://longbridge.com/en/news/286222624.md)
  - [zh-HK](https://longbridge.com/zh-HK/news/286222624.md)
---

# 在全面政策調整後，西南航空在滿意度調查中名列前茅

Five-year streak: Southwest topped J.D. Power’s economy and basic economy rankings for the fifth straight year despite significant operational and policy changes. Policy overhaul: Changes included assigned seating, baggage fees, new fare types, layoffs, and broader sales channels following investor pressure. Pilot supply challenge: The industry faces a pilot shortage tied to lengthy training requirements, limited school capacity, and an aging workforce.

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