--- title: "渣打銀行計劃在推動人工智能的過程中裁減數千名支持人員" type: "News" locale: "zh-HK" url: "https://longbridge.com/zh-HK/news/286843717.md" description: "渣打銀行計劃到 2030 年削減超過 15% 的企業支持崗位，利用人工智能提升效率。首席執行官比爾·温特斯表示，雖然不會出現裁員，但崗位數量將因自動化而減少。該銀行目標到 2028 年實現 15% 的有形股本回報率和 57% 的成本收入比。這一重組與行業趨勢相符，其他銀行也在尋求技術效率" datetime: "2026-05-18T18:20:49.000Z" locales: - [zh-CN](https://longbridge.com/zh-CN/news/286843717.md) - [en](https://longbridge.com/en/news/286843717.md) - [zh-HK](https://longbridge.com/zh-HK/news/286843717.md) --- # 渣打銀行計劃在推動人工智能的過程中裁減數千名支持人員 **By Ambereen Choudhury, Denise Wee, and Kiuyan Wong** Standard Chartered Plc plans to eliminate thousands of support roles over the next four years, joining the growing ranks of global lenders using artificial intelligence to trim headcount. The London-headquartered bank said it would cut corporate functions roles by more than 15 per cent by 2030 and scale practical uses of AI to streamline processes, according to a statement on Tuesday. The bank had 52,271 of employees in back-office operations at the end of last year. “We don’t have job losses, but we do have job role reductions in favor of the machines, and that will accelerate as we go forward into AI,” Chief Executive Officer Bill Winters said at a press briefing in Hong Kong. The move aligns Standard Chartered with global peers seeking technological efficiencies. HSBC Holdings Plc is mulling deep job cuts over the coming years, while Wall Street firms are similarly pivoting. Goldman Sachs Group Inc. President and Chief Operating Officer John Waldron recently described his firm’s traditional operations as a “human assembly line” ripe for automation. The announcement comes as Standard Chartered kicks off an investor and analyst hub in Hong Kong on Tuesday. Winters and his management team are set to outline the bank’s medium-term financial framework, growth initiatives, and strategic priorities. Alongside the AI-driven restructuring and a recent reshuffle of senior management, the lender unveiled new return targets. Standard Chartered is aiming for a 3 percentage point improvement in its return on tangible equity, targeting 15 per cent by 2028 and 18 per cent by 2030. The bank also expects to improve its cost-to-income ratio to 57 per cent by 2028. The job cuts would drive productivity improvements to raise income per employee by about 20 per cent by 2028, according to StanChart. Corporate function roles are support roles and include positions such as risk management and regulatory compliance, according to its website. ### ‘Fit for Growth’ The bank is meeting with investors after earnings hit records and comfortably outpaced analyst estimates, bolstered by a record $18 billion in net new money flows to its wealth business. That helped cushion the blow from $190 million in “precautionary management overlays” set aside to navigate risks stemming from conflict in the Middle East. The bank’s “Fit for Growth” restructuring program is slated to conclude this year. The initiative, designed to streamline operations and deliver $1.5 billion in savings, comprised hundreds of individual projects with targets ranging from minor operational tweaks to multi-million dollar overhauls. After surging almost 120 per cent between early April 2025 and early February this year, the share rally suffered a setback, first from the surprise departure of Chief Financial Officer Diego De Giorgi, and later from the outbreak of the conflict in the Middle East. They have largely recovered since then. De Giorgi, a veteran of Bank of America Corp. and Goldman Sachs Group Inc., was widely considered a top contender to eventually succeed Winter. The lender earlier this week named Manus Costello as its new chief financial officer, promoting a former research analyst and critic of the bank to replace De Giorgi. Costello was hired in 2024 as global head of investor relations. ### 相關股票 - [STAN.UK](https://longbridge.com/zh-HK/quote/STAN.UK.md) - [02888.HK](https://longbridge.com/zh-HK/quote/02888.HK.md) - [00005.HK](https://longbridge.com/zh-HK/quote/00005.HK.md) - [HSBC.US](https://longbridge.com/zh-HK/quote/HSBC.US.md) - [HSBA.UK](https://longbridge.com/zh-HK/quote/HSBA.UK.md) - [GS.US](https://longbridge.com/zh-HK/quote/GS.US.md) - [BAC.US](https://longbridge.com/zh-HK/quote/BAC.US.md) - [DTIW.SG](https://longbridge.com/zh-HK/quote/DTIW.SG.md) - [W4VR.SG](https://longbridge.com/zh-HK/quote/W4VR.SG.md) - [BAC-Q.US](https://longbridge.com/zh-HK/quote/BAC-Q.US.md) - [BML-L.US](https://longbridge.com/zh-HK/quote/BML-L.US.md) - [BAC-L.US](https://longbridge.com/zh-HK/quote/BAC-L.US.md) - [BAC-K.US](https://longbridge.com/zh-HK/quote/BAC-K.US.md) - [BML-H.US](https://longbridge.com/zh-HK/quote/BML-H.US.md) - [BAC-N.US](https://longbridge.com/zh-HK/quote/BAC-N.US.md) - [BAC-E.US](https://longbridge.com/zh-HK/quote/BAC-E.US.md) - [MER-K.US](https://longbridge.com/zh-HK/quote/MER-K.US.md) - [BAC-O.US](https://longbridge.com/zh-HK/quote/BAC-O.US.md) - [BML-G.US](https://longbridge.com/zh-HK/quote/BML-G.US.md) - [BAC-M.US](https://longbridge.com/zh-HK/quote/BAC-M.US.md) - [BAC-B.US](https://longbridge.com/zh-HK/quote/BAC-B.US.md) - [BML-J.US](https://longbridge.com/zh-HK/quote/BML-J.US.md) - [BAC-S.US](https://longbridge.com/zh-HK/quote/BAC-S.US.md) - [BAC-P.US](https://longbridge.com/zh-HK/quote/BAC-P.US.md) - [8648.JP](https://longbridge.com/zh-HK/quote/8648.JP.md) ## 相關資訊與研究 - [渣打集團公佈可持續增長計劃](https://longbridge.com/zh-HK/news/286838415.md) - [渣打銀行擬未來四年裁員超 7000 人，加速採用人工智能](https://longbridge.com/zh-HK/news/286864587.md) - [【AI】中國信通院啟動首批「人工智能營銷客服平台能力」測評](https://longbridge.com/zh-HK/news/286730061.md) - [加速採用 AI 渣打擬 2030 年前裁減約 8000 企業職能職位](https://longbridge.com/zh-HK/news/286886944.md) - [渣打拚獲利 將靠 AI 應用 4 年內裁 7000 多後勤職位](https://longbridge.com/zh-HK/news/286886879.md)