Open roles at Longbridge

• 后端开发工程师

  China — China - Shenzhen·Development·Full Time·On site

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  Posted Oct 26, 2026

• 后端开发工程师（账户系统）

  China — China - Shenzhen·Development·Full Time·On site

  加分项； 有证银行、支付、保险等金融行业经验；有多市场、多法人、多租户账户体系经验； 有企业账户、联名/家族/子账户等复杂账户模型经验； 有 KYC、开户、合规审核相关系统经验； 有核心账户系统不停机迁移、双写/灰度/数据核对等实践。

  Posted Oct 26, 2026

• Forward Deployed Engineer 前线部署工程师

  China — China - Shenzhen·Development·Full Time·On site

  关于团队 长桥的 AI Agent 工程团队，专注于把大模型能力真正落地到证券行业的生产系统中。我们的工作处在客户交付与核心平台研发的交汇点——不做demo，只对生产环境负责。 关于这个角色 Forward Deployed Engineer（前线部署工程师）将主导 AI Agent 在香港及大湾区券商、财富管理机构等战略客户现场的复杂端到端部署。你将负责需求发现、技术方案界定、系统设计、构建与生产上线的全过程，并直接与客户的业务团队、IT团队和合规风控团队协作。 你的成功标准是客户的真实业务采用(adoption)、可衡量的效率与风险改善，以及能反哺产品与工程路线图的评测驱动反馈。你会与我们的AI产品、Agent工程、证券交易平台、风控、清结算、财富管理、安全合规和交付团队紧密合作。 这个岗位 base 深圳，根据项目阶段安排大湾区客户现场、混合办公或短期出差。 在这个角色上,你将 主导多个客户部署项目，从第一个原型到稳定生产环境的全程技术交付 把AI Agent、RAG、MCP等能力安全集成进证券交易、账户、风控、清结算等核心业务系统 深度嵌入客户团队，理解真实业务痛点,并推动其采用你构建的方案 界定项目范围,安排交付节奏，提前识别并清除风控、合规、集成层面的障碍 在范围、速度与质量之间做权衡，并根据金融级系统对稳定性和可审计性的要求调整方案 在关键节点亲自写代码，当交付进度或问题定位依赖于此时 把行之有效的方案沉淀为Prompt模板、Agent工具、评测集等可复用资产 把一线客户反馈带回产品与工程团队，推动模型和平台能力持续改进 通过清晰沟通和持续跟进,让复杂的多方协作(客户、合规、内部团队)保持推进节奏 如果你具备以下特质,可能会很适合这个角色 3 年以上工程或技术交付经验，且包含客户对接类工作 在需求模糊、约束较多的环境中，独立界定过范围并交付过复杂系统 能用 Python、TypeScript 或类似技术栈，编写生产级代码,理解API设计、系统集成与安全边界 构建过或部署过由 LLM 驱动的系统（RAG、Agent、Tool Calling），理解模型行为如何影响业务体验 能化繁为简，在客户现场的高压环境下做出快速且靠谱的判断 能与客户的业务、IT、合规、风控团队及管理层进行专业、清晰的技术沟通 能提前识别金融场景特有的风险（权限、审计、幻觉、误操作），并在不拖慢交付节奏的前提下解决 在证券行业这种高监管、高审计要求的场景下，展现出应有的谨慎和判断力 加分项 有券商、财富管理、清结算、合规风控或金融科技系统经验 有MCP Server/Client、OpenAPI、Function Calling或Agent工具链的实际开发经验 熟悉港股、美股等多市场交易业务,或了解SFC、HKEX等监管要求 有Prompt注入防护、权限控制(RBAC/ABAC)、审计留痕等AI安全治理经验 工作地点与语言 Base 深圳，根据项目安排前往粤港澳大湾区客户现场。普通话、英语流利；粤语能力为加分项，尤其适合香港本地客户现场沟通。

  Posted Jul 15, 2026

• 解决方案架构师

  China — China - Shenzhen·Development·Full Time·On site

  解决方案架构师

  Posted Jun 24, 2026

• Database Administrator — SaaS Infrastructure (SG)

  Singapore — Singapore - Asia Square 2 (L6)·Development·Full Time·On site

  Our databases power order management, market data, clearing and settlement, risk controls, and customer asset systems — with high demands on availability, data consistency, and multi-jurisdiction compliance.We are looking for a DBA to join our Singapore team and take ownership of the operations and build-out of the data layer of our multi-region SaaS clusters, with plenty of room to grow into financial-grade data architecture and multi-market compliance practices.

  Posted Oct 21, 2026

• Senior Backend Engineer (Golang)

  Singapore — Singapore - Asia Square 2 (L6)·Development·Full Time·On site

  About Us Longbridge is an AI-powered online brokerage that serves global investors with optimal trading experience through building worldwide trading infrastructure and networks. Established in March 2019, Longbridge holds 22 financial licenses and qualifications across the United States, Singapore, Hong Kong, New Zealand and other regions, having secured over US$150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC). What You'll Do Design and develop core backend systems for our wealth management platform, supporting portfolio management, asset allocation, NAV/performance calculation, and rebalancing capabilities Build and optimize shared components within the wealth management system to improve development efficiency and reusability across our wealth management product lines Identify performance bottlenecks and reliability gaps in large-scale computation and data processing workflows (e.g. batch NAV calculation, portfolio rebalancing) to improve system stability and scalability Ensure data accuracy and consistency across account, portfolio, and calculation modules, and continuously optimize system performance Explore applying AI Agent technology to wealth management scenarios (e.g. investment advisory, portfolio insights) to enhance system intelligence What We're Looking For 5+ years of backend development experience, including 2+ years working in Go, with high-performance server-side architecture design Hands-on experience building microservices and high-concurrency/high-throughput production systems Solid understanding of data structures, algorithms, and design patterns Familiar with Linux/Unix environments and common middleware internals Professional written and verbal communication skills in English Nice to Have Domain knowledge in wealth management, asset management, or investment products (e.g. portfolio management, fund products, robo-advisory) Proficiency in Java, Python, or Rust Familiarity with AI development, including AI Agent development and underlying principles

  Posted Jul 14, 2026

• Senior Data Engineer

  Singapore — Singapore - Asia Square 2 (L6)·Development·Full Time·On site

  About Us Longbridge Securities, founded in March 2019 and headquartered in Singapore, is a next-generation online brokerage platform. Established by a team of seasoned finance professionals and technical experts from leading global firms, we are committed to advancing financial technology innovation. Our mission is to empower every investor by offering enhanced financial opportunities. What You’ll Do As part of our global expansion, we're seeking a Data Engineer to design and build batch/real-time data warehouses and maintain data platforms that power trading and research for the global market. You'll work on data pipelines, APIs, storage systems, and quality monitoring to ensure reliable, scalable, and efficient data services. Responsibilities Design and build batch/real-time data warehouses to support global market growth Develop efficient ETL pipelines to optimize data processing performance and ensure data quality/stability Build a unified data middleware layer to reduce business data development costs and improve service reusability Collaborate with business teams to identify core metrics and data requirements, delivering actionable data solutions Discover data insights through collaboration with the business owner Maintain and develop enterprise data platforms for the global market Qualifications ​ 5+ years of data engineering experience with a proven track record in data platform/data warehouse projects Proficient in Hadoop ecosystems (Hive, Kafka, Spark, Flink), Trino, SQL, and at least one programming language (Python/Java/Scala) Solid understanding of data warehouse modeling (dimensional modeling, star/snowflake schemas) and ETL performance optimization Familiarity with AWS/cloud platforms and experience with Docker, Kubernetes Experience with open-source data platform development, familiar with at least one relational database (MySQL/PostgreSQL) Strong cross-department collaboration skills to translate business requirements into technical solutions Bachelor's degree or higher in Computer Science, Data Science, Statistics, or related fields Comfortable working in a fast-moving fintech/tech startup environment Preferred Skills Proficiency in Mandarin and English at the business communication level for international team collaboration Experience with DolphinScheduler and SeaTunnel is a plus

  Posted Jul 14, 2026

• Site Reliability Engineer

  United States — US - Dallas, Texas·Development·Full Time·Hybrid

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. As part of our global expansion, we’re looking for a hands-on Site Reliability Engineer (SRE) to design, scale, and safeguard the reliability of our next-generation financial platforms. This is a high-impact role where you’ll partner closely with product and engineering teams across the globe. Own system reliability: Design, implement, and operate highly available, secure distributed systems to meet strict uptime and performance targets. Build automation at scale: Develop and enforce best practices in monitoring, alerting, and infrastructure-as-code (e.g., Terraform, Ansible, Helm). Partner globally: Work with development teams from design through deployment, ensuring reliability and resiliency are built in from day one. Lead incident response: Drive on-call processes, conduct root-cause analysis, and continuously reduce MTTR and failure recurrence. Future-proof our stack: Evaluate and adopt modern cloud-native technologies (e.g., Kubernetes, Prometheus, AWS/GCP) to keep systems secure and scalable. Stress-test and safeguard: Lead disaster recovery, chaos testing, and capacity planning for critical wealth management services. What We’re Looking For 5+ years of experience in SRE, DevOps, or production engineering roles. Strong background in AWS (or GCP/Azure) and container orchestration (Docker, Kubernetes). Proficiency in at least one programming language (Python, Go, or similar) for automation and tooling. Solid Linux administration skills and experience with CI/CD pipelines. Proven ability in incident management and troubleshooting distributed systems. Strong collaboration and communication skills across remote/global teams. Comfortable working in a fast-moving fintech/tech startup environment. Proficiency in Mandarin and English at the business communication level for international team collaboration. Why Join Us Shape the reliability foundation of our U.S. product launch in wealth tech. Opportunity to build systems from the ground up and influence technical direction. Competitive compensation package and growth opportunities.

  Posted Aug 19, 2026

• Senior Backend Engineer- Trading System(Go/Rust)

  United States — US - New York·Development·Full Time·Hybrid

  About Us Longbridge is a leading next-generation social brokerage service provider, dedicated to redefining the global trading experience through cutting-edge technology. We bridge the gap between social networking and financial services, providing users with a seamless, high-speed, and secure platform to engage with global markets. At Longbridge, we don’t just follow industry standards—we set them. Our engineering culture thrives on innovation, technical excellence, and the use of modern systems programming languages to solve complex financial challenges at scale. Join us as we build the future of fintech. The Role As a Senior Backend Developer, you will be at the heart of our trading ecosystem. You won’t just be writing code; you will be architecting the high-performance foundations that power real-time securities trading. You will tackle challenges related to massive concurrency, ultra-low latency, and distributed systems reliability. Key Responsibilities: Architect & Build: Design, implement and maintain the core infrastructure platform that supports our US securities trading system. Collaborate: Partner with cross-functional business and product teams to translate complex trading functionalities and business requirements into scalable technical solutions. Optimize for Performance: Continuously refine code and system architecture to achieve micro-millisecond latency and high throughput, ensuring our traders have a competitive edge. Ensure Resilience: Maintain and improve system stability and high availability, implementing robust monitoring and failover strategies. Modernize: Contribute to the evolution of our tech stack, advocating for best practices in systems programming and infrastructure-as-code. What You’ll Bring Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field. At least 5 years experience in backend development. CS Mastery: A rock-solid understanding of computer science fundamentals, including complex data structures, algorithms, operating systems and networking. Systems Expertise: Proven professional experience with Rust. We are also open to experts in Go or C++ who are eager to master Rust in a production environment. Operational Mindset: Experience with Linux internals, performance profiling, and debugging complex distributed systems. Soft Skills: An innovative mindset with a "built-to-last" philosophy. You are a fast learner who stays ahead of the curve in a rapidly changing tech landscape. Bonus Points Deep experience with Functional Programming (e.g., OCaml, Erlang, Elixir, or Haskell). Prior experience in trading platform (FinTech or Financial Services). Job Location: the preferred job location is Dallas or New York on hybrid working mode. But we are open to candidates from other locations (remote).

  Posted Jul 3, 2026

• Site Reliability Engineer

  United States — US - New York·Development·Full Time·Hybrid

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. As part of our global expansion, we’re looking for a hands-on Site Reliability Engineer (SRE) to design, scale, and safeguard the reliability of our next-generation financial platforms. This is a high-impact role where you’ll partner closely with product and engineering teams across the globe. Own system reliability: Design, implement, and operate highly available, secure distributed systems to meet strict uptime and performance targets. Build automation at scale: Develop and enforce best practices in monitoring, alerting, and infrastructure-as-code (e.g., Terraform, Ansible, Helm). Partner globally: Work with development teams from design through deployment, ensuring reliability and resiliency are built in from day one. Lead incident response: Drive on-call processes, conduct root-cause analysis, and continuously reduce MTTR and failure recurrence. Future-proof our stack: Evaluate and adopt modern cloud-native technologies (e.g., Kubernetes, Prometheus, AWS/GCP) to keep systems secure and scalable. Stress-test and safeguard: Lead disaster recovery, chaos testing, and capacity planning for critical wealth management services. What We’re Looking For 5+ years of experience in SRE, DevOps, or production engineering roles. Strong background in AWS (or GCP/Azure) and container orchestration (Docker, Kubernetes). Proficiency in at least one programming language (Python, Go, or similar) for automation and tooling. Solid Linux administration skills and experience with CI/CD pipelines. Proven ability in incident management and troubleshooting distributed systems. Strong collaboration and communication skills across remote/global teams. Comfortable working in a fast-moving fintech/tech startup environment. Proficiency in Mandarin and English at the business communication level for international team collaboration. Why Join Us Shape the reliability foundation of our U.S. product launch in wealth tech. Opportunity to build systems from the ground up and influence technical direction. Competitive compensation package and growth opportunities.

  Posted Aug 19, 2026

• Product Finance BP

  Hong Kong — Hong Kong - One International Financial Centre·Group Finance·Full Time·On site

  Longbridge Securities was founded in March 2019 and is headquartered in Singapore. The company holds 22 financial licenses and qualifications across the United States, Hong Kong, Singapore and other regions, having secured over USD150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC).

  Posted Jul 27, 2026

• Compliance and KYC Intern

  Hong Kong — Hong Kong - One International Financial Centre·Group Legal & Compliance·Part Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.”With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Key Responsibilities KYC & Onboarding: Perform KYC/CDD reviews and verify client documents to support the timely onboarding of individual and corporate accounts. Screening & Alerts: Conduct PEP, sanctions, and watchlist screenings (SFC standards) and review name-screening alerts. Compliance Surveillance: Assist in daily trade surveillance, compliance monitoring, and tracking regional regulatory updates. Audits & Regulatory Support: Provide administrative support for internal and external audits, regulatory filings, and reviews. Policy & Enhancement: Support compliance manual updates and compliance enhancement initiatives, and assist with general administrative tasks. Requirements Education: Penultimate or final year university student, or recent graduate/postgraduate in Law, Finance, Business, or related disciplines. Availability: Able to work at least 3 days per week (flexible around class schedules) for a continuous period of at least 3 months; candidates who are immediately available will be given preference. Skills: Strong attention to detail, analytical mindset, proficient in office applications and comfortable handling routine compliance tasks under tight deadlines. Languages: Fluent in English and Chinese (both Cantonese and Mandarin), as the role involves reviewing Chinese-language documents and communicating with stakeholders. Non-local applicants: Full-time non-local undergraduate and postgraduate students holding a valid No Objection Letter (NOL), or non-local graduates holding an IANG visa, are welcome to apply.

  Posted Oct 14, 2026

• Workplace Manager (Part-Time)

  United States — US - Dallas, Texas·Group People & Admin·Part Time·On site

  About Longbridge Longbridge is a technology-driven global investment platform focused on making investing smarter, simpler, and more accessible. As we continue to expand our global presence, we are looking for a hands-on Workplace Manager to oversee office administration and daily operations, while leading office setup and improvement projects to support our growing US team. Key Responsibilities Workplace Operations: Oversee daily office operations, including workspace management, office supplies, meeting rooms, access control, maintenance, and employee workplace needs. Coordinate interviews, meetings, room bookings, and visitor arrangements. Facilities & Vendor Management: Manage landlords, building management, contractors, and service providers; oversee vendor selection, contract coordination, cost control, and service quality. New Office Projects: Lead new office renovation, fit-out, expansion, and relocation projects from planning and budgeting through execution and handover, ensuring delivery on time and within budget. Employee Experience: Maintain a welcoming and productive office environment, supporting employee activities, onboarding logistics, and workplace improvements. Cross-functional Collaboration: Partner with HR, IT, Finance, and other teams to support workplace requirements and continuously improve operational efficiency. Qualifications 5+ years of experience in workplace management, office administration, facilities management, or workplace operations. Proven experience managing office fit-out, renovation, or relocation projects, including contractor coordination, budgeting, timelines, and delivery. Experience in vendor management, procurement, facilities maintenance, and general office administration. Strong organizational, communication, negotiation, and problem-solving skills. Hands-on, proactive, and able to manage multiple priorities independently in a fast-paced, growing environment. Experience in technology companies, fintech startups, or facilities management and commercial real estate services firms is a plus. Work Schedule: 2 -3 days pers week.

  Posted Nov 4, 2026

• Workplace& Facilities Manager

  United States — US - Dallas, Texas·Group People & Admin·Full Time·On site

  About Longbridge Longbridge is a technology-driven global investment platform focused on making investing smarter, simpler, and more accessible. As we continue to expand our global presence, we are looking for a hands-on Workplace Manager to oversee office administration and daily operations, while leading office setup and improvement projects to support our growing US team. Key Responsibilities Workplace Operations: Oversee daily office operations, including workspace management, office supplies, meeting rooms, access control, maintenance, and employee workplace needs. Coordinate interviews, meetings, room bookings, and visitor arrangements. Facilities & Vendor Management: Manage landlords, building management, contractors, and service providers; oversee vendor selection, contract coordination, cost control, and service quality. New Office Projects: Lead new office renovation, fit-out, expansion, and relocation projects from planning and budgeting through execution and handover, ensuring delivery on time and within budget. Employee Experience: Maintain a welcoming and productive office environment, supporting employee activities, onboarding logistics, and workplace improvements. Cross-functional Collaboration: Partner with HR, IT, Finance, and other teams to support workplace requirements and continuously improve operational efficiency. Qualifications 5+ years of experience in workplace management, office administration, facilities management, or workplace operations. Proven experience managing office fit-out, renovation, or relocation projects, including contractor coordination, budgeting, timelines, and delivery. Experience in vendor management, procurement, facilities maintenance, and general office administration. Strong organizational, communication, negotiation, and problem-solving skills. Hands-on, proactive, and able to manage multiple priorities independently in a fast-paced, growing environment. Experience in technology companies, fintech startups, or facilities management and commercial real estate services firms is a plus.

  Posted Oct 22, 2026

• 英文资讯内容运营

  China — China - Shenzhen·Longbridge AI BU·Full Time·On site

  1、负责中文资讯板块的生态建设与运营，主导中文一手资讯源的拓展、筛选与本地化改造，针对北美/新加坡等海外用户群体提升资讯覆盖面与时效性； 2、围绕港美股市场的核心场景，策划与制作从快讯到深度解读的多内容形态，对时效性、覆盖率、对抗性等核心内容指标负责； 3、推动AIGC/大模型在英文资讯生产回流的落地，结合AI能力提升中文资讯产能与质量； 4、能够针对资讯核心业务指标，从运营、产品、算法等整体视角梳理和优化英文资讯业务流程。

  Posted Oct 26, 2026

• Financial Content Operations Strategist

  Hong Kong — Hong Kong - Henley Building·Longbridge AI BU·Full Time·On site

  About Us Longbridge Securities was founded in March 2019 and is headquartered in Singapore. The company holds 22 financial licenses and qualifications across the United States, Hong Kong, Singapore and other regions, having secured over USD150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC). Responsibilities Build and manage our financial news ecosystem, acting as the editorial leads to respond rapidly to trends and deliver high-impact investment insights Leverage GenAI and new sourcing channels to expand coverage, increase production speed, and keep our content ahead of the curve Collaborate with Product and Algorithm teams to refine recommendation logic, optimize user pathways, and drive key metrics like engagement and conversion Assist in other ad-hoc duties as assigned Requirements Minimum 3 years' in financial content operations, editing, or news curation, with strong knowledge of Hong Kong and U.S. equity markets Experience productizing content workflows and using data to influence algorithms and product features Global mindset — familiar with international audience habits Self-driven, innovative, and agile — you thrive in fast-paced settings and are willing to work flexible hours to match global market windows Excellent command in spoken and written English and Chinese (including Cantonese and Mandarin)

  Posted Oct 7, 2026

• 海外效果广告投放

  China — China - Hangzhou Ali Campus B·Longbridge Securities BU·Full Time·On site

  岗位职责： 广告投放执行：支持 AI 全球业务、新加坡及澳门市场证券业务在 Google Ads、Meta Ads、Apple Ads 等渠道的广告上线、日常巡检与优化；在既定目标和预算范围内执行出价、受众、关键词及素材调整，并检查链接、追踪参数、投放状态和落地页； 关注完整获客链路：跟踪从广告点击、安装、注册、开户到入金及首笔交易的转化表现。除 CPI、CPA 等前端指标外，持续关注入金用户数量、获客成本和用户质量，及时识别前端数据改善但后端转化下降的情况； 数据监测与问题排查：跟踪花费、曝光、点击、安装、注册、开户、入金及 CAC 等指标；结合广告平台、MMP 和业务后台数据核对结果，及时发现转化漏斗或归因异常，并提出初步分析与处理建议； 素材测试与跨团队协作：与设计、内容及区域团队协作，整理素材需求、上线版本和测试结果；根据投放表现反馈创意方向，推动不同市场的素材迭代，并检查广告文案、落地页及相关合规表述的一致性； 测试支持与流程沉淀：配合资深成员推进新渠道、受众、素材及转化链路测试，清晰记录测试假设、设置、结果和后续动作；完善账户操作清单、异常排查方法及复盘模板； 使用 AI 提效：使用 AI 辅助资料整理、初步分析、文案构思和报告编写，对生成结果进行事实、数据、语言及合规核验；遵守公司数据管理要求，不向未经授权的工具输入敏感业务或用户信息。 任职核心要求： 本科及以上学历； 至少 2 年海外效果广告投放经验。有 Google Ads/ Meta Ads/Tiktok/X Ads 其中2个渠道的实际账户操作经验并参与过产品完整的投放和复盘周期。能够清楚说明自己负责过的投放目标、优化动作及结果；有App 增长或金融领域投放经验者优先； 具备扎实的基础数据分析能力和较强的逻辑性。理解广告投放过程指标，能够使用 AI 工具整理和分析数据；理解转化事件、归因及漏斗的基本概念，遇到异常能够主动核对与排查； 能够高效且审慎地使用 AI。有将 AI 应用于具体工作流程的实践，也能判断其输出是否可靠，知道哪些数据、结论和对外内容必须由人工核验；不会以 AI 输出代替自身分析； 合规意识和执行细致度，具备成长意愿。能够管理并行任务、记录关键变更、主动反馈风险，愿意在带教下逐步承担更完整的渠道或市场责任； 加分项：具备良好的英文沟通能力。能够阅读英文平台资料，独立撰写工作邮件、沟通投放问题并参与英文工作会议；能够对英文广告文案进行基础检查。

  Posted Oct 14, 2026

• 门店数字体验产品经理（PD）

  China — China - Shenzhen·Longbridge Securities BU·Full Time·On site

  工作地点： 深圳，需定期驻场香港、新加坡门店 岗位职责: 线上点单与会员体系：设计线上点单全流程（选店、下单、支付、取餐通知）；推动点单/POS 系统与会员体系打通，实现会员识别、权益核销、订单与积分数据回流；设计到店与离店的体验节点，如扫码入会、到店签到、活动报名等线上线下会员体验场景，提升会员转化及复购； 店内数字体验设计 ：规划店内数字屏幕的内容框架、展示逻辑及不同时段的场景切换，涵盖品牌、产品、活动及社区内容。设计音响、灯光与屏幕的联动体验，结合营业时段及门店活动打造不同空间氛围。与品牌、内容及技术团队协作，建立屏幕内容排期、审核、更新及发布机制； 产品落地与系统集成 ： 将数字体验需求转化为产品需求文档、业务流程图及技术实施方案，推动产品与技术团队及外部供应商完成交付。参与新店设计阶段的数字化规划，明确屏幕、音响、灯光、网络及中控设备的点位、接口和部署要求。负责相关设备及系统供应商的选型、需求对接、现场调试、测试与验收，确保开业前稳定运行； 标准化与迭代：沉淀可复制到新门店的数字体验标准，包括屏幕内容模板、场景配置、点单流程和设备清单；跟踪线上点单与会员数据，结合门店反馈持续迭代。 任职要求: 3 年以上产品经理或体验设计经验，做过O2O 线上线下一体化项目（如新零售、餐饮数字话、会员系统）经验者优先； 理解线上点单、POS、支付、会员系统的基本原理，能与技术团队和外部供应商对齐需求与接口； 能把体验写成清晰的需求文档与流程图，并推动多方按期交付； 具备较强的执行力和现场问题解决能力，愿意深入门店进行测试、调研及体验优化； 普通话、英语流利， 能够支持跨区域团队协作。 加分项： 做过线下空间的数字体验，如屏幕内容、交互装置、声光场景； 做过茶饮或咖啡品牌的 App/小程序点单。

  Posted Nov 3, 2026

• 门店筹建项目经理（PMO）*

  China — China - Shenzhen·Longbridge Securities BU·Full Time·On site

  工作地点： 深圳，需定期出差香港、新加坡 这个岗位做什么： 开一家门店涉及的远不止施工队，还需要 外部合作伙伴：设计公司、总包、报建与牌照顾问、业主与商场、咖啡与酒水供应商、设备与屏幕供应商。 线下团队：门店运营、吧台与店员、工程与采购。 职能与线上团队：产品与技术、品牌与内容、法务。你的工作是统筹多城市、多门店项目，建立清晰的项目计划、进度与风险管理机制，推动各方协同交付，确保门店按计划、高质量开业。 你不仅要让每家门店的进度清晰可见，更要持续优化开店流程，让每一次开店都更高效、更可控。 岗位职责： 项目计划与进度管理：为每家门店建立从签约、设计、施工、报建、筹备到开业的主计划，拆解里程碑与关键路径；并行管理多城市、多门店项目，维护统一的项目看板；提前识别延期风险，推动相关方给出对策； 跨团队协同：组织并主持项目例会，确保各方对同一计划达成一致；统筹线上线下衔接事项，如开业活动、会员与点单系统与门店的打通、店内屏幕内容、宣传物料审核等；追踪每项待办与决策，落实到具体负责人和截止日期； 汇报、决策支持与知识沉淀：定期向管理层输出项目周报（进度、风险、预算、待决策事项）；把需要上升的问题整理成背景、选项与建议，推动管理层快速决策； PMO体系建设与流程优化； 每家店开业后组织复盘，建立并持续优化门店项目管理机制，沉淀开店清单、标准时间表与常见风险库；维护合同、图纸、牌照、会议纪要等项目文档。 任职要求： 3 年以上项目管理经验，有零售、连锁餐饮、品牌门店或线下空间项目经验者优先； 同时管理过多个项目和多方外部合作伙伴，能在没有直接汇报关系的情况下推动他人交付； 结构化思维强，具备项目分析、管理层汇报及流程优化能力； 熟练使用Lark、Excel、甘特图等项目管理与协作工具； 对细节敏感，跟进事项有韧性，敢于追问； 普通话、英语流利， 能够支持跨区域协作。 加分项： 有门店从 0 到开业的完整项目经验； 在互联网公司做过 PMO，理解产品、市场与线下业务的协作方式； 持有 PMP 等项目管理认证。

  Posted Nov 3, 2026

• 门店工程项目经理

  China — China - Shenzhen·Longbridge Securities BU·Full Time·On site

  工作地点： 深圳，需经常往返香港、新加坡及其他海外城市 这个岗位做什么： 每进入一个城市、每一家新店的落地，都需要协调当地的设计公司、施工总包（GC）、报建顾问、牌照代理及各类专业供应商。 我们需要一位能够代表甲方主导门店营建的项目负责人：从当地供应商筛选、设计与施工方案评估，到预算、工期、审批和最终开业交付，统筹所有外部合作方，确保每一家店按时、按预算、合规地落地。 你不需要亲自设计或施工，但必须能够判断方案是否合理、供应商是否靠谱、项目是否正在失控，并及时推动解决。 岗位职责： 建立并拓展各城市的供应商网络： 进入新城市时，快速寻找并筛选当地的设计公司、总包（GC）、报建顾问、牌照代理、机电及专项供应商； 评估供应商的专业能力、交付质量、报价及合作可靠性，建立并持续维护跨城市供应商库 熟悉当地门店营建所涉及的报建、牌照、审批及合规要求，建立可复用的当地资源和项目经验 管理外部供应商及项目合作方： 组织供应商比选、招标及报价评估，参与合同谈判，明确项目范围、交付标准、费用及责任边界。 统筹设计公司、施工总包、报建顾问及其他专业供应商，确保各方按计划协同交付。 管理供应商履约表现，及时识别交付质量、进度或合作能力问题，并推动整改、替换或升级处理。 主导门店营建项目全流程交付 从设计方案、工程预算、施工计划到报建审批、现场施工、竣工验收及开业交接，统筹门店营建项目全流程。 制定并跟踪项目预算、进度计划及关键里程碑，识别影响开业时间、成本和合规性的风险，及时推动解决。 审核设计方案、工程范围、施工计划及供应商报价，控制工程成本、项目变更和交付质量。 协调当地顾问及供应商推进报建、牌照、政府审批和相关检查，确保门店满足开业要求。 定期向管理层汇报项目进展、预算执行、关键风险及需要决策的问题。 建立可复制的门店营建标准 总结各城市的供应商资源、审批路径、工程成本及项目经验，形成可复用的开店流程和营建标准。 持续优化供应商管理、招标、预算控制和项目交付机制，提高后续城市及门店的开店效率。 与品牌、运营、采购、财务及法务团队协作，确保门店设计、工程交付和开业准备符合业务需求及公司品牌标准 任职要求： 3 年以上商业零售、餐饮、连锁咖啡茶饮或品牌旗舰店的开店或工程项目管理经验，作为甲方主导过 3 家以上门店从设计、供应商选定、施工到开业交付的完整项目 有在陌生城市从零建立可靠供应商与合作方网络的经历 具备商业空间设计及工程营建的基本专业判断能力，能够审核设计方案、工程范围、施工计划及报价，识别项目风险 有多项目、多供应商并行管理经验，具备招标、合同谈判、成本控制、进度管理及供应商履约管理能力 曾在复杂审批、紧工期或项目突发问题下，成功推动门店按期交付 具备较强的跨文化沟通、谈判和问题解决能力，能够独立推动当地合作方完成交付 普通话、英语流利，能适应高频跨城市及国际出差

  Posted Nov 3, 2026

• Al agent全球增长运营

  China — China - Shenzhen·Longbridge Securities BU·Full Time·On site

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  Posted Oct 26, 2026

• Store Development Project Manager (PMO)

  Hong Kong — Hong Kong - One International Financial Centre·Longbridge Securities BU·Full Time·On site

  About Longbridge Cafe Longbridge Cafe is the flagship offline brand space of Longbridge Group, bringing a unique dual-concept experience to life: a cafe by day and a bar by night. By naming our signature drinks after stock tickers and pairing real-time market data displays with high-concept spatial design, we turn investing into an immersive, everyday lifestyle. With successful flagships already thriving in Hong Kong and Singapore, we are actively expanding our global footprint. About the Role Your job is to align these moving parts—ensuring every store project's schedule, risks, and decision points are transparent, trackable, and accountable at all times. Key Responsibilities Master Planning & Schedule Management - Establish and own the end-to-end master project plan for each new store—from lease signing, design, construction, permitting, and operational readiness through to grand opening. - Define critical paths, milestones, and cross-functional dependencies across concurrent multi-city store buildouts using a centralized project dashboard. - Proactively identify schedule bottlenecks, track lead times, and drive contingency plans with responsible stakeholders before delays occur. Cross-Functional Governance & Alignment - Drive recurring cross-functional syncs across external trade partners, offline retail operations, and digital product/growth teams to align all stakeholders around unified launch milestones. - Orchestrate critical omnichannel (O2O) deployment tracks—including launch campaigns, app-to-store benefit redemption flows, digital signage content schedules, marketing collateral, and regulatory compliance sign-offs. - Enforce action-item tracking, decision logs, and SLA management to ensure clear ownership, accountability, and strict deadline adherence across all parallel workstreams. Executive Reporting, Decision Support & Knowledge Management - Generate executive-level weekly project reports highlighting progress, risks, budget status, and key decisions required. - Structure escalation packages for critical roadblocks (context, trade-offs, recommendations) to enable swift leadership decision-making. - Lead post-opening reviews for each store launch to optimize store opening playbooks, standard timeline templates, and risk mitigation registries. - Maintain central project repositories for contracts, architectural drawings, licenses, and meeting minutes for audit readiness and quick retrieval. Candidate Qualifications & Requirements - Experience: 3+ years of project management experience, preferably in retail expansion, F&B, commercial space development, or consumer brand rollouts. - Multi-Project & Stakeholder Management: Proven track record of managing concurrent multi-site projects and cross-functional vendor teams without direct reporting authority. - Structured Thinking: Strong analytical and structural skills—able to simplify complex workflows into clear deliverables, roadmaps, and execution steps. - Tools & Systems: High proficiency in project management software (e.g., Feishu/Lark, Notion, Jira, MS Project, Gantt tools, Advanced Excel). - Execution & Ownership: Exceptional attention to detail, strong follow-through, and a high level of comfort holding stakeholders accountable under tight schedules. - Language Proficiency: Fluent in professional English and Mandarin to interface with global stakeholders and local teams.

  Posted Nov 4, 2026

• Store Development & Construction Project Manager

  Hong Kong — Hong Kong - One International Financial Centre·Longbridge Securities BU·Full Time·On site

  About Longbridge Cafe Longbridge Cafe is the flagship offline brand space of Longbridge Group, bringing a unique dual-concept experience to life: a cafe by day and a bar by night. By naming our signature drinks after stock tickers and pairing real-time market data displays with high-concept spatial design, we turn investing into an immersive, everyday lifestyle. With successful flagships already thriving in Hong Kong and Singapore, we are actively expanding our global footprint. About the Role Your job is to find the right partners in each city, manage them effectively, and ensure every store opens on time, within budget, and in full compliance. Key Responsibilities Build & Expand the Regional Vendor and Consultant Network - Identify, evaluate, and onboard local design firms, General Contractors (GCs), permitting consultants, licensing agents, and specialized MEP vendors upon entering new market cities. - Build, maintain, and continuously update a cross-city vendor and consultant database. - Master local permitting pathways, liquor/catering licensing requirements, and spatial regulatory frameworks. Multi-Site Project & External Vendor Governance - Lead RFP/RFQ initiatives, competitive bidding processes, contract negotiations, fee structures, and SLA alignment with external trade partners. - Concurrently manage multi-site external project teams across different cities, enforcing synchronized delivery schedules, streamlined communications, and strict QA/QC standards. Drive Execution & Store Openings - Hold ultimate accountability for opening timelines, construction budgets, and regulatory compliance across all project locations. - Drive consultants through the end-to-end process of securing permits, liquor/food licenses, and government approvals—proactively mitigating risks and resolving critical issues on the spot. - Safeguard brand standards, ensuring external teams deliver physical spaces that meet all Longbridge Cafe spatial and design specifications. Job Requirements - Experience: 3+ years of experience in commercial store development, retail construction management, or project management, preferably within F&B, retail, or commercial space expansion. - Vendor & Network Management: Proven track record of building and managing external vendor networks (GCs, design firms, permitting agencies) across multiple cities simultaneously. - Regulatory Expertise: In-depth understanding of commercial interior renovation, MEP specifications, fire safety, commercial catering/F&B licensing, and local building permit procedures. - Project Delivery: Demonstrated history of delivering multiple retail/F&B store builds on time and within budget in multi-city expansion environments. - Problem-Solving & Negotiation: Strong contract negotiation skills with an exceptional ability to troubleshoot on-site challenges and resolve regulatory bottlenecks under tight deadlines. - Mobility & Flexibility: Willingness to travel frequently across target expansion cities as project demands require. - Languages: Proficiency in English and Mandarin to manage regional cross-functional teams and local vendors effectively.

  Posted Nov 4, 2026

• Product Manager – In-store Digital Experience

  Hong Kong — Hong Kong - One International Financial Centre·Longbridge Securities BU·Full Time·On site

  About Longbridge Cafe Longbridge Cafe is the flagship offline brand space of Longbridge Group, bringing a unique dual-concept experience to life: a cafe by day and a bar by night. By naming our signature drinks after stock tickers and pairing real-time market data displays with high-concept spatial design, we turn investing into an immersive, everyday lifestyle. With successful flagships already thriving in Hong Kong and Singapore, we are actively expanding our global footprint. About the Role Bring together our four core in-store pillars (Display, Sound, Light, and Ordering) with the Longbridge App to build an end-to-end "phygital" experience and lead its rollout globally. Key Responsibilities Digital Signage & Content Architecture - Establish the content strategy and functional framework for in-store digital signage, encompassing real-time market data feeds, trending stock tickers, signature drink-to-ticker integrations, community highlights, and automated day-to-night (cafe/bar) mode transitions. - Cross-functionally partner with Brand Marketing, Content, and Engineering teams to build automated CMS publishing workflows and scheduling engines, ensuring regulatory compliance, data accuracy, and maximum uptime. Omnichannel Commerce & POS Integration - Own the end-to-end mobile order-and-pay user journey within the Longbridge App, covering location services, digital menu browsing, payment gateway integration, and real-time order status notifications. - Lead integration efforts between in-store POS hardware and the Longbridge digital ecosystem to enable friction-free member recognition, automated loyalty rewards redemption, and two-way transaction data synchronization. - Architect high-conversion O2O (Offline-to-Online) touchpoints, including QR-based user acquisition, in-store check-ins, brokerage account opening incentives, and event registration flows. Spatial Technology & Environmental AV Automation - Develop automated control logic for synchronized lighting, acoustic soundscapes, and digital display scenes triggered by store trading hours, real-time market volatility (market open/close, sudden market moves), and live events. - Collaborate with Spatial Design and Store Development teams during pre-construction phases to incorporate AV infrastructure, intelligent lighting controls, network architecture, and technical interface specs into architectural blueprints and RFPs. - Direct vendor lifecycle management across commercial displays, smart lighting, pro-audio systems, POS terminals, and central IoT controllers—overseeing procurement, systems integration, and site acceptance testing (SAT). Process Standardization & Continuous Improvement - Codify scalable store opening playbooks and standardized deployment kits—including digital signage templates, ambient scene presets, ordering flows, and hardware Bill of Materials (BOM)—for seamless multi-site replication. - Track digital ordering penetration, in-store digital conversion funnels, and customer feedback loops to systematically optimize the end-to-end guest experience. Candidate Qualifications & Requirements - Experience: 3+ years of experience as a Product Manager (PM) or User Experience (UX) Designer, with a background in O2O platforms, smart retail, digital F&B ordering, or membership loyalty systems. - Technical Acumen: Solid understanding of ordering systems, POS architecture, payment integrations, and CRM/loyalty APIs, with a proven ability to align requirements with dev teams and external hardware/software vendors. - Product Execution: Strong track record of drafting clear PRDs, user flows, and wireframes, driving cross-functional projects to launch on schedule. - On-Site Testing: Detail-oriented mindset with a hands-on approach to conducting extensive field testing inside physical store environments. - Language Skills: Professional proficiency in English and Mandarin to manage regional cross-functional teams effectively. Preferred Qualifications - Hands-on experience designing digital experiences for physical spaces (interactive installations, digital signage content systems, ambient sound/lighting automation). - Prior experience developing mobile ordering mini-programs or native apps for F&B or coffee brands. - Familiarity with fintech platforms, real-time stock market data feeds, or financial content compliance standards.

  Posted Nov 4, 2026

• Head of Customer Services

  Hong Kong — Hong Kong - One International Financial Centre·Longbridge Securities BU·Full Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.”With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. The Role Reporting directly to senior management, you will lead a team of licensed client support professionals, own and maintain operational policies and procedures (P&Ps) to ensure continuous SFC compliance, act as the senior escalation authority for complex client matters, and partner closely with Compliance, Product, and Technology teams to elevate service standards through AI integration. Key Responsibilities Compliance & Regulatory Operations - Policies & Procedures (P&P) Ownership: Draft, implement, and maintain the client service function's P&Ps end-to-end — covering client onboarding, CDD/KYC, account opening/maintenance, order and enquiry handling, record keeping, and communication archiving — ensuring execution in practice, not just on paper. - Continuous Review & Optimization: Continuously monitor regulatory updates, operational feedback, and business changes; review, update, and revise existing P&Ps as seen fit to ensure ongoing alignment with SFC expectations and internal best practices. - Complaint-handling framework Ownership: Ensure disputes are investigated and resolved within required timelines. Perform root-cause analysis and report management information (MI) to senior management and Compliance. - Regulatory Inspections & Audits: Support regulatory inspections, internal/external audits, license variations, and ad-hoc SFC communications in close coordination with Legal and Compliance. - Team Competence & Training: Deliver ongoing regulatory and product training to licensed team members while monitoring licensing status, CPT compliance, and overall regulatory competence. Team Leadership & Operations Oversight - Team Leadership: Lead, coach, and develop a team of SFC-licensed client support professionals across all channels - Operations Oversight: Oversee day-to-day servicing across Hong Kong trading hours, including document verification, funding/withdrawals, corporate actions, trade/settlement enquiries, and stock transfers. - Performance Management & KPIs: Establish and monitor service KPIs and SLAs across all channels, managing workforce planning, coverage, and quality assurance to drive continuous operational improvement. - Escalation & Dispute Resolution: Act as the final escalation authority for complex, sensitive, or high-value cases, including client disputes, suspected fraud/AML alerts, and vulnerable client management under pressure. Client Experience & Cross-Functional Innovation - Client Advocacy: Translate complaint and enquiry patterns into actionable product, workflow, and operational improvements. - Technology & AI Modernization: Collaborate with Product and Engineering teams to integrate AI-driven tools, enhance self-service channels, and modernize the digital client journey while reducing contact volume. - Operational Resilience: Partner with internal stakeholders to contribute to the firm's operational resilience, business continuity planning, and incident management protocols affecting client servicing. What You Bring - Licensing & Regulatory Standing: Current SFC Licensed Representative for Type 1 (Dealing in Securities) regulated activity; Type 4 (Advising on Securities) license is highly advantageous. - Industry Experience: Minimum 7 years in financial services or brokerage within an SFC-licensed corporation, including at least 3 years in a senior leadership role managing licensed client-facing teams. - Compliance & Technical Expertise: Deep working knowledge of the SFO, SFC Code of Conduct, AML/CFT Guidelines, and related regulatory standards (client identity, agreements, and record keeping). Direct experience drafting, implementing, reviewing, and continuously updating compliance P&Ps within a licensed broker or asset manager. - Leadership & Dispute Resolution: Proven track record of managing complex escalations, handling client complaints, resolving disputes under pressure, and driving operational KPI and client satisfaction enhancements. - Language Proficiency: Professional fluency (spoken and written) in Cantonese, English, and Mandarin. - Personal Attributes: Uncompromising integrity, sound judgment, meticulous attention to detail, strong stakeholder management capabilities, and a calm, structured approach to problem-solving.

  Posted Oct 5, 2026

• Fund Marketing Specialist

  Hong Kong — Hong Kong - One International Financial Centre·Longbridge Securities BU·Full Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.” With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure Responsibilities Create and manage in-app fund education content (FAQs, guides, product pages) and client-facing content (market views, product analysis, articles, infographics, posters, and push notifications) Develop content for featured products and partner fund houses, including asset manager profiles, fund manager introductions, and new fund launch explainers Plan and execute online campaigns, product promotions, investor seminars, and asset manager events Manage the content calendar, track engagement and conversion, and optimise performance Collaborate with fund houses on new fund launches, featured product campaigns, and co-marketing; secure marketing resources from partners Plan fund livestreams, select topics, and invite guests (asset managers, fund managers, and in-house analysts) Work with Compliance to ensure all content and campaigns meet regulatory requirements Assist in other ad-hoc duties as assigned Requirements Bachelor’s degree holder or above in Marketing, Finance, Economics or a related field Minimum 3 years of relevant experience; experience in marketing within brokerage, banking, asset management, or fund distribution is an advantange Basic knowledge of funds and fund products Strong writing skills, with the ability to simplify complex topics for a general audience Strong execution capability to manage content, campaigns, and external partnerships simultaneously Fund industry qualification or HKSFC licence preferred Existing relationships with fund houses or asset managers preferred Experience in livestream planning, or in managing a financial content account preferred Excellent command of written and spoken English and Chinese (including Cantonese and Mandarin)

  Posted Oct 12, 2026

• Customer Service

  Japan — Japan - Tokyo Shibuya·Longbridge Securities BU·Full Time·Hybrid

  Responsibilities / 職務内容 Handle customer inquiries via email, chat, and phone regarding account opening, deposits and withdrawals, and trading operations. 口座開設・入出金・取引操作に関するお客様からの問い合わせに、メール・対話・電話にて対応する。 Support and share knowledge with team members as needed. 必要に応じて、チームメンバーへの知識共有やサポートをおこなう。 Act as a point of escalation for complex or sensitive customer cases, ensuring appropriate resolution. 複雑または慎重な対応が必要な案件において、上位対応の窓口となり、適切な解決を図る。 Manage chatbot FAQ content, including creation, updates, and deletion, to ensure accuracy and relevance. 自動応答のよくある質問内容について、作成・更新・削除を担当し、内容の正確性と適切性を維持する。 Handle customer complaints and claims, document cases accurately, and report recurring issues to the relevant teams. お客様からの苦情や申し立てに対応し、案件を正確に記録するとともに、繰り返し発生する問題を関係部門に報告する。 Analyze customer feedback and quality data to identify areas for improvement and contribute to service quality enhancement. お客様からの意見や品質に関するデータを分析し、改善点を特定してサービス向上に貢献する。 Support internal training programs, including onboarding of new team members and ongoing skill development.新入社員の受け入れや継続的な能力開発を含む、社内研修の実施を支援する。 Contribute to the development and improvement of customer service processes in preparation for the Japan service launch. 日本向けサービス開始に向けて、顧客対応に関する業務の流れの整備・改善に貢献する。 Job Requirements / 応募資格 Bachelor's degree or above, with 3 to 5 years of customer service experience in the securities or financial industry. 学士号以上。証券・金融業界での顧客対応経験が3年以上5年以内の方。 Experience in supervising or mentoring staff is preferred. 社員の指導・育成経験があれば尚可。 Native-level Japanese language proficiency in both written and spoken communication. 日本語の読み・書き・会話において母国語に相当する水準を有する方。 Strong written communication skills, particularly in email and text-based customer interactions. 特にメールおよび文字による対話において、高い文章表現力を有する方。 Ability to handle customer complaints and difficult situations with empathy and professionalism. 苦情や困難な状況に対して、共感力と誠実さをもって対応できる方。 Experience working in a small team or startup environment is a plus. 少人数体制や立ち上げ期の環境での就業経験があれば尚可。 English proficiency is not required; however, basic reading ability for internal documentation is welcome. 英語力は必須ではないが、社内資料の読み取りができる程度の基礎力があれば歓迎する。

  Posted Sep 17, 2026

• Operations Specialist, Brokerage (Japan)

  Japan — Japan - Tokyo Shibuya·Longbridge Securities BU·Full Time·Hybrid

  Responsibilities / 職務内容 1. 証券管理業務をご担当いただきます。 定型オペレーションに加えて、証券業務の実務理解をベースに、サービス導入や業務改善・業務構築まで幅広く携わっていただきます。 定型業務の例： ■口座開設や顧客情報の登録・変更業務 ■有価証券および顧客管理業務全般 ■帳票の作成・保管等。お客さまからお預かりしている有価証券等の残高証明書発行や取引履歴の調査等 ■注文～約定～決済～残高管理等（証券業務フローに関する運用・管理） ■有価証券の決済およびコーポレートアクション等に伴う事務対応 ■AML/KYCに係るモニタリング・スクリーニング業務 ■インシデント対応（検知・報告・調査等） ■システム変更時などにおけるUATや業務運用面でのプロジェクト対応 2. ビジネス各チームと密に連携し、新サービス導入においてオペレーション業務としての必要事項を整理・提供にチームとして取り組んでいただきます。 Job Requirements / 応募資格 証券会社におけるバックオフィス実務経験５年以上、および、個人向け証券会社での広範囲な業務の経験を有する方。 (例) 注文～約定～決済～残高管理などのフロー理解 / 制度変更やコーポレートアクションに伴う事務対応 / 証券管理や口座管理イレギュラー対応。業務改善、新サービス導入プロジェクトの経験をお持ちの方は尚可。 取引説明書・業務手順書などの作成経験のある方。 証券外務員第1種をお持ちの方。 学士号以上。 Officeツール利用、システム操作等の基本的なITリテラシーをお持ちの方。システムの開発や要件定義に関する基本的な知識があれば尚可。 英語もしくは中国語でのコミュニケーション能力があれば尚可。 7証券会社またはフィンテック業界での経験があれば尚可。 Character / 求める人物像 正確性とディテール志向：事務作業も多く、細部まで丁寧に作業ができる方。 チーム・コミュニケーション：チーム内はもちろん、国内外・社内外との円滑なコミュニケーションができ、報告・相談を適切に行える方。 業務の本質理解と柔軟性：定型業務にとどまらず、業務の背景・根拠を理解した上で、変化する制度・組織・業務に柔軟に対応し、新サービス導入や業務改善に前向きに取り組める方。 当事者意識とチャレンジ精神：会社の成長にやりがいを感じ、論理的思考で創意工夫しながらチーム一丸となって挑戦する意欲のある方。

  Posted Jun 29, 2026

• Technical Program Manager

  Japan — Japan - Tokyo Shibuya·Longbridge Securities BU·Full Time·Hybrid

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, PortAI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Responsibilities: Manage the end-to-end delivery of product and engineering projects, including resource coordination, backlog prioritization, development progress tracking, release management, staged rollout, and post-release review, ensuring timely delivery of iteration goals and strategic initiatives. プロダクトおよび開発プロジェクトにおいて、リソース調整、Backlogの優先順位管理、開発進捗管理、リリース対応、段階的リリース（グレースケール運用）、およびリリース後の振り返りまで、プロジェクト全体の進行管理を担い、各イテレーションおよび重要プロジェクトの期限内完了を確保する。 Proactively identify potential risks and schedule constraints, communicate them in a timely manner, and work with relevant teams to develop mitigation and contingency plans. プロジェクトにおけるスケジュールやリスクを早期に把握し、関係チームと連携しながら適切なリスク管理および対応策の策定を推進する。 Work closely with product, engineering, and business teams to standardize project processes and tools, break down functional silos, and improve cross-functional collaboration efficiency. プロダクト、開発、ビジネス各チームと密に連携し、プロジェクト管理プロセスやツールの標準化を推進するとともに、部門間の連携を強化し、開発・プロダクトチームの協働効率を向上させる。 Build and maintain engineering metrics and project performance indicators, analyze development data, identify bottlenecks such as resource inefficiencies or process issues, and promote best practices across teams. 開発関連の指標およびプロジェクトデータを収集・分析し、リソースの非効率やプロセス上の課題を特定するとともに、改善施策およびベストプラクティスをチーム間で共有する。 Maintain resource planning and allocation visibility within the product and engineering teams to enable efficient and flexible resource utilization. プロダクト・開発チーム内のリソース計画および配分状況を管理し、透明性のあるリソース管理と柔軟な調整を実現する。 Collaborate with corporate and support functions to provide project-related data and reports, including development costs and resource utilization. コーポレート部門やサポート部門と連携し、開発コストやリソース投入状況などの各種データを整理・提供する。 Requirements: Bachelor’s degree or above, with 5+ years of experience in the software or technology industry, including at least 3 years of hands-on project management experience. 学士号以上。ソフトウェアまたはIT業界で5年以上の経験を有し、3年以上のプロジェクトマネジメント経験をお持ちの方。 Familiarity with mainstream project management methodologies such as Agile (Scrum) and Waterfall, with the ability to apply hybrid approaches depending on project needs. アジャイル（Scrum）およびウォーターフォールなどのプロジェクト管理手法に精通し、プロジェクトに応じて柔軟に活用できる方。 Experience with project management tools such as Jira, Feishu Projects, or similar tools, and the ability to independently set up workflows or project management frameworks. Jira、Feishu Projectsなどのプロジェクト管理ツールを使用した経験があり、業務に応じたワークフロー設計や管理体制の構築ができる方。 Strong communication and learning ability, capable of quickly understanding team structures, technical processes, and business requirements. 高いコミュニケーション能力および学習能力を有し、チーム構成や業務内容を迅速に理解できる方。 Business-level English communication skills preferred; experience in the securities or fintech industry is a plus. Ability to collaborate with global teams across time zones. 英語もしくは中国語でのコミュニケーション能力。証券会社またはフィンテック業界での経験があれば尚可。海外チームとの時差を伴うプロジェクトへの対応が可能な方。

  Posted Jun 18, 2026

• Customer Service Manager

  Malaysia — Malaysia - Kuala Lumpur·Longbridge Securities BU·Full Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.” With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. About the Role The Team Manager will lead and manage the 24/7 Malaysia Customer Service team, ensuring the delivery of consistent, high-quality customer service across all shifts. You will be responsible for team performance, workforce planning, operational efficiency and service quality. You will also work closely with internal stakeholders, including Product, Operations, Compliance and other relevant teams, to identify recurring customer issues and drive improvements to products, services and customer experience based on customer feedback. The successful candidate will be a strong people leader who can build a high-performing team, manage a 24/7 operation and ensure service levels and customer experience standards are consistently achieved. Key Responsibilities: Lead and manage the 24/7 Malaysia Customer Service team, including Customer Service Officers and Shift Leads. Set performance expectations and drive achievement of KPIs, SLAs, CSAT and service-quality targets. Coach and develop Shift Leads and team members through regular performance reviews and development discussions. Manage workforce planning and shift scheduling to ensure adequate 24/7 coverage. Monitor operational performance and use data/MIS to identify trends, performance gaps and improvement opportunities. Oversee customer escalations, complaints and operational incidents, ensuring timely resolution and appropriate escalation. Work with Product, Operations, Compliance and other stakeholders to address recurring customer issues and improve processes. Partner with HR on recruitment, onboarding, performance management and future headcount planning. Drive a positive, accountable and high-performing team culture. Requirements: 4–5 years of experience in Customer Support / Customer Service management, preferably within a brokerage, securities, fintech, financial-services or other regulated environment. Experience managing or supporting a 24/7 Customer Support operation is strongly preferred. Proven track record of meeting or exceeding team KPIs, SLAs and customer-service performance. Strong people-management, coaching and performance-management skills. Strong analytical and problem-solving skills, with experience using operational data/MIS to drive improvements. Experience in workforce planning, scheduling and resource management is an advantage. Strong stakeholder-management and communication skills. Fluent in English and Mandarin; Bahasa Melayu is an added advantage. Willing to support the 24/7 operation, including occasional night shifts, weekends or public holidays when required.

  Posted Sep 14, 2026

• Senior Customer Service Executive (Shift Lead)

  Malaysia — Malaysia - Kuala Lumpur·Longbridge Securities BU·Full Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.” With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. About the Role The Senior Customer Service Executive (Shift Lead) plays a critical role in ensuring smooth and effective Customer Service operations throughout their assigned shift. You will serve as the first escalation point for complex or sensitive customer issues, provide real-time guidance and support to Customer Service Executives, and act as the primary point of contact for the Team Manager when they are off-duty. As part of a 24/7 Customer Service team, you must be comfortable working on a rotating shift basis, including night shifts, weekends and public holidays. Key Responsibilities Act as the first escalation point for complex, sensitive or high-priority customer issues. Provide real-time coaching, guidance and support to Customer Service Officers. Monitor shift performance and ensure SLA, KPI and service-quality targets are achieved. Support workload allocation and ensure adequate coverage throughout the shift. Ensure adherence to SOPs, escalation procedures and service standards. Assist with onboarding, coaching and quality monitoring of new and existing agents. Identify recurring customer or operational issues and escalate them to the Team Manager. Provide effective shift handover and highlight outstanding cases, escalations and operational issues. Requirements Minimum 2-3 years of Customer Service / Customer Support experience, preferably in a contact-centre environment. At least 1 year in a senior, team lead or supervisory role preferred. Experience in banking, brokerage, securities, fintech or financial services is an advantage. Basic knowledge of stocks, equities, trading or financial markets will be an advantage. Strong escalation-handling, problem-solving and decision-making skills. Strong coaching and mentoring ability. Good understanding of CS KPIs, SLAs and service quality. Fluent in English and Mandarin; Bahasa Melayu is an added advantage. Willing to work rotating shifts, including nights, weekends and public holidays. Candidates with less experience will be considered as Customer Service Executive

  Posted Sep 14, 2026

• Customer Service Executive

  Malaysia — Malaysia - Kuala Lumpur·Longbridge Securities BU·Full Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.” With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. About the Role As a Customer Service Executive, you will be the first point of contact for our customers, providing timely, accurate and empathetic support across multiple channels, including in-app chat, email and phone. As this is a 24/7 Customer Service team, you must be comfortable working on a rotating shift basis, including night shifts, weekends and public holidays. Key Responsibilities: Respond to customer enquiries promptly, professionally and patiently, with a focus on resolving issues at the first point of contact. Provide accurate and clear information on our products, services, account-related matters and platform features. Accurately record customer interactions, enquiries, feedback and complaints in the CRM system. Identify and escalate complex or sensitive cases to the Shift Lead / Senior Customer Service Officer in accordance with established SOPs and escalation procedures. Maintain a strong understanding of the company's products, services, policies and procedures to ensure accurate and consistent customer support. Handle customer complaints professionally and demonstrate empathy when managing challenging situations. Work closely with internal teams to follow up on customer issues and ensure timely resolution. Meet or exceed key performance indicators (KPIs), including response time, first-contact resolution (FCR), service quality and customer satisfaction (CSAT). Maintain good attendance, punctuality and adherence to assigned shifts. Support other operational activities and initiatives as required by the Customer Service team. Requirements Fluent in English and Mandarin; Bahasa Melayu is an added advantage. Minimum 2 years of customer service / contact-centre experience preferred; candidates with relevant experience in brokerage, securities, banking, fintech or financial services will have an advantage. Basic knowledge of stocks, equities, trading or financial markets will be an advantage. Strong communication, interpersonal and problem-solving skills. Customer-focused, patient and empathetic, with the ability to handle challenging situations professionally. Comfortable using CRM and digital customer-support platforms. Willing and able to work rotating shifts, including night shifts, weekends and public holidays. Good attendance, punctuality and reliability.

  Posted Sep 14, 2026

• Risk Manager- Margin & Trading Risk

  Singapore — Singapore - Asia Square 2 (L10)·Longbridge Securities BU·Full Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Responsibilities: Daily Risk Monitoring Monitor daily margin financing exposure, collateral positions, concentration limits, and client leverage across multiple markets. Review client positions and identify abnormal trading activities, excessive leverage, or potential liquidation risks. Monitor margin utilization, financing limits, and exposure to individual securities, sectors, and markets. Perform daily monitoring of overnight risk exposure across global markets. Credit & Client Risk Conduct credit assessments for retail, high-net-worth (HNW), institutional, and corporate clients. Review and approve client credit limit applications and annual credit reviews. Assess client requests relating to margin financing, securities withdrawals, and fund withdrawals. Recommend appropriate credit limits based on client financial profiles and risk appetite. Market & Counterparty Risk Monitor market volatility and assess its impact on client portfolios and firm-wide exposure. Prepare stress testing and scenario analysis for equity, options, futures, FX, and fixed income portfolios. Monitor counterparty exposures and prepare periodic counterparty risk assessments. Analyze concentration risks on individual securities, sectors, exchanges, and counterparties. Product & Trading Risk Configure and maintain margin ratios, collateral eligibility, and risk parameters for newly listed securities, corporate actions, derivatives, and structured products. Review risk settings for equities, ETFs, options, futures, bonds, and other investment products. Monitor contract specifications including futures multipliers, option contract adjustments, and exchange announcements. Regulatory Reporting & Compliance Prepare and submit regulatory reports to MAS, SGX, and other applicable regulators within required timelines. Ensure compliance with internal risk policies, regulatory requirements, and risk governance frameworks. Support internal and external audits relating to risk management activities. Risk Analytics & Reporting Prepare daily, weekly, and monthly risk dashboards for senior management. Produce reports covering: Margin exposure, Client concentration, Security concentration, Counterparty exposure, Stress testing, Liquidity risk, Credit utilization Analyze emerging market events and recommend proactive risk mitigation measures. Process Improvement & Automation Collaborate with Product, Engineering, Operations, and Quant teams to enhance risk monitoring systems. Participate in developing automated risk controls, alert mechanisms, and risk dashboards. Continuously improve risk management processes and operational efficiency through automation and data analytics. Ad-hoc Projects Support new product launches by performing risk assessments. Participate in enterprise-wide risk initiatives, system enhancements, and special projects assigned by management. Requirements Bachelor's degree in Finance, Mathematics, Economics, Statistics, Engineering, Computer Science, or a related discipline. 3–5 years of experience in Risk Management within a brokerage, securities firm, investment bank, fintech, or financial institution. Strong understanding of: Margin financing, Equities, Options, Futures, Fixed Income products, Capital markets Familiarity with market risk, credit risk, liquidity risk, and operational risk concepts. Knowledge of MAS, SGX, or other securities regulatory requirements is highly preferred. Experience using Bloomberg, Refinitiv, Wind, or other market data platforms is advantageous. Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Excel and SQL; experience with Python, Power BI, Tableau, or other data visualization tools is an advantage. Ability to work independently in a fast-paced, technology-driven environment. Preferred Qualifications Experience in an online brokerage or digital wealth platform Experience supporting multi-asset products across global markets. Familiarity with automated risk monitoring systems and real-time risk controls. Professional certifications such as FRM or CFA are advantageous. What You'll Gain Opportunity to work in one of the fastest-growing digital brokerage firms. Exposure to global capital markets and multi-asset trading products. Hands-on involvement in building next-generation risk management systems. Collaborative environment with Product, Engineering, Quantitative Research, Trading, and Compliance teams. Career development opportunities in a high-growth fintech environment.

  Posted Oct 21, 2026

• Customer Experience Specialist, Longbridge Cafe（SG）

  Singapore — Singapore - Asia Square 2 (L10)·Longbridge Securities BU·Full Time·On site

  About Longbridge Cafe Longbridge Café is Asia’s pioneering "Investing + Lifestyle" flagship store, redefining traditional investment experience .Through specialty coffee, community events, and financial talks, it seamlessly integrates investing into everyday life for a new generation of modern investors. About Role As a Customer Experience Specialist (Space Operations), you are the heartbeat and the "Ambassador of First Impressions" at the Longbridge Cafe flagship store. Moving away from traditional front-desk or retail roles, you will seamlessly blend premium hospitality with fintech brand advocacy. Your mission is to curate an impeccable, welcoming, and high-energy environment. You will manage day-to-day space operations, orchestrate community events, and engage with visitors—acting as the vital bridge that connects lifestyle cafe culture with Longbridge’s innovative financial ecosystem Key Responsibilities

  Posted Jul 13, 2026

• Operations Manager/ Associate - Futures

  Singapore — Singapore - Asia Square 2 (L10)·Longbridge Securities BU·Full Time·On site

  About Us Longbridge is a new-generation, AI driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.” With our proprietary AI assistant, Longbridge AI, and a cloud native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Responsibilities: Process daily trade settlement across assigned markets/products within same-day cut-off times. Process corporate action notifications, elections, and entitlements, including during high volume earnings periods. Handle incoming/outgoing share transfers, including counterparty follow-up and matching. Process client deposits, withdrawals, and currency conversions, including exception handling. Perform daily trust account and custody/position reconciliation; escalate unresolved breaks. Monitor transactions for AML/CFT red flags and escalate as necessary. Act as day-to-day contact point for clients/counterparties; log and triage complaints. Prepare accurate daily/monthly operational and regulatory reports. Maintain transaction records and documentation for audit readiness. Requirements: Bachelor's degree in Finance, Business, Accounting, or a related field. Relevant CMFAS certifications (e.g., Modules 1A, 6) preferred, or willingness to obtain within an agreed timeframe. Proven experience in securities operations, back office, or a similar processing role within a brokerage, custodian, or capital markets services entity; Experience in (e.g., CFD, futures, exchange direct clearing membership) is a strong plus Understanding of securities settlement, corporate actions, or cash operations processes; multi-market exposure (SG, HK, US) is a plus. Comfortable working with standard office productivity tools (Excel, email-based workflows). High attention to detail and comfort working within firm cut-off times and deadlines, including periods of elevated volume (e.g., earnings season for corporate actions). Good communication skills for liaising with clients, counterparties, and custodians. Ability to follow documented SOPs precisely while flagging exceptions and escalating issues appropriately

  Posted Oct 9, 2026

• Head of Finance

  Singapore — Singapore - Asia Square 2 (L10)·Longbridge Securities BU·Full Time·On site

  About Us Longbridge is a leading next-generation social brokerage service provider, dedicated to redefining the global trading experience through cutting-edge technology. We bridge the gap between social networking and financial services, providing users with a seamless, high-speed, and secure platform to engage with global markets. At Longbridge, we don’t just follow industry standards—we set them. Our engineering culture thrives on innovation, technical excellence, and the use of modern systems programming languages to solve complex financial challenges at scale. Join us as we build the future of fintech. About the Role Reporting to the Singapore CEO with a functional line to Group Finance, you will own financial reporting, MAS regulatory reporting and capital management, treasury and client money, audit and business partnering, and coordinate tax matters with the Group Tax team, for a fast-growing, technology-driven online brokerage. This is a hands-on leadership role: you will run and develop a small team while staying close to the numbers, and you will be the finance counterpart for regulators, auditors, banks and Group stakeholders. Responsibilities: Financial reporting and control Own the month-end and year-end close for the Singapore entity, including accruals, intercompany, account and broker/bank reconciliations, and review of the P&L and balance sheet, delivering accurate results in line with the Group reporting timetable. Prepare statutory financial statements under SFRS(I) and coordinate ACRA filings with the company secretary; support Group consolidation and reporting packs under Group accounting policies. Design, document and continuously improve internal controls and SOPs across the record-to-report, procure-to-pay and client-asset processes; drive automation of reconciliations and reporting. MAS regulatory reporting and capital management Lead all MAS financial regulatory reporting for the entity as a CMS licensee. Monitor financial resources, total risk requirement and aggregate indebtedness at the required daily to monthly frequencies; maintain early-warning thresholds, escalate promptly, and manage capital planning, dividend and capital injection proposals with Group. Own the finance side of client money and client asset protection: trust account reconciliations, segregation and reporting under the Securities and Futures (Licensing and Conduct of Business) Regulations, working closely with Client Funds Operations and Compliance. Act as the accountable head of the finance function towards MAS: serve as the named finance contact for the regulator and handle MAS inspections, queries, thematic reviews and regulatory notifications on financial matters. Support new licence and licence-scope applications in Singapore, including financial projections, capital and financial resources planning, and finance-related submissions to MAS. Treasury, liquidity and settlement finance Manage house liquidity, bank relationships, FX exposure and funding lines; oversee daily cash and margin movements with clearing brokers, custodians and counterparties, and set the finance controls around them. Support the entity's role as the execution and clearing hub for other Group entities, including intercompany funding, fee settlement and reconciliation. Tax Work with the Group Tax team on corporate income tax, GST and withholding tax filings with IRAS, transfer pricing documentation for intragroup service and platform fee arrangements, and related compliance matters; provide local data and review, and coordinate with tax agents to ensure compliance with Singapore tax regulations and reporting requirements. Audit and governance Manage the external audit and the MAS-required audit procedures end to end. Business partnering and FP&A Lead the Singapore annual budget and rolling forecast; own monthly management reporting, unit economics and variance analysis for the brokerage and wealth management lines, and translate them into actions with the Singapore leadership team. Provide finance input on new products, pricing, incentive schemes and vendor contracts, including the accounting, regulatory capital and tax consequences before launch. Team leadership Build, coach and retain a high-performing finance team; set clear ownership and cross-training so that critical regulatory and close activities are always covered, and plan for succession. Partner with Group Finance on shared systems, policies and the finance roadmap, and represent Singapore in Group finance initiatives. Qualifications: Degree in Accounting, Finance or a related field; Chartered Accountant of Singapore (ISCA), ACCA, CPA or equivalent professional qualification is required. At least 10 years of relevant experience, of which at least 3 years leading a finance or regulatory reporting team; Big Four audit background combined with in-house experience at a MAS-regulated CMS licensee (broker-dealer, product financing or custody) is strongly preferred. Prior experience as the head of finance accountable to the regulator at a licensed financial institution. Hands-on experience preparing and signing off MAS financial returns for a CMS licensee, and working knowledge of the SFA, the Financial and Margin Requirements Regulations and the client money and asset rules. Strong command of SFRS(I) and IFRS; experience with Group consolidation and multi-entity reporting. Experience dealing with MAS inspections and external auditors; sound judgement on escalation and disclosure. Practical understanding of brokerage economics: commission and fee revenue, client margin and financing, clearing and settlement flows, and FX. Strong Excel and financial systems skills; experience with ERP implementation or finance automation projects is an advantage. Mandarin is an advantage for day-to-day coordination with Group functions and stakeholders in Hong Kong and Mainland China. Comfortable in a fast-paced, entrepreneurial environment; able to move between strategic discussions and detailed review. What We Offer Ownership of the finance function of a licensed entity at the centre of the Group's regional platform. A mandate to modernise finance operations, reporting and controls with strong technology support. Direct exposure to senior management, regulators and Group leadership. A collaborative culture driven by transparency and continuous improvement.

  Posted Sep 23, 2026

• Customer Experience Specialist (Financial Advisor), Longbridge Cafe

  Singapore — Singapore - Asia Square 2 (L10)·Longbridge Securities BU·Full Time·On site

  About Us Longbridge Café is Asia's pioneering "Investing + Lifestyle" store, redefining traditional brokerages. Through specialty coffee, community events, and financial talks, it seamlessly integrates investing into everyday life for a new generation of modern investors. Role Summary As a Customer Experience Specialist at the Longbridge Café flagship store, you will provide warm, professional customer engagement and hands-on operational support, helping customers navigate and get comfortable with Longbridge's suite of financial products and services. Your goal is to build high-trust relationships, help customers get the most out of the platform, and drive business growth. You will act as the friendly, knowledgeable face within the café, delivering seamless onboarding support in a welcoming, lifestyle-oriented environment. Key Responsibilities Customer Onboarding & Platform Support Assist customers face-to-face with functional tasks, including registration, account opening, fund deposits, and platform navigation Engage with customers to understand their general interests and guide them toward relevant Longbridge products and features (this role does not provide investment advice or recommend specific securities) Relationship Management & Engagement Deliver exceptional customer service, resolving inquiries related to both the in-store experience and platform usage Foster long-term client loyalty through consistent follow-ups, helping customers discover more of what Longbridge offers Create a professional yet approachable service experience that aligns with the café's unique atmosphere Business Growth & Performance Management Achieve and exceed individual and team-based targets and KPIs (e.g. new account openings, customer engagement) Participate in regular performance reviews and contribute to strategies for service improvement Cross-Functional Collaboration Work closely with the Café/Barista team to ensure a smooth transition for guests from "coffee drinkers" to "platform users" Collaborate with the Store Manager and operations team to drive overall store success, focusing on user growth and high satisfaction scores Support in-store marketing campaigns and events to increase brand and product visibility Community Events & Brand Engagement Support and help host community events and in-store activations that introduce visitors to the Longbridge ecosystem Assist with general orientation content (e.g. how to use the app, platform features) — not personal finance or investment strategy guidance, which remains the responsibility of licensed staff Requirements Experience 1–3 years of experience in a customer-facing role, ideally within financial services, retail, hospitality, or banking Proven track record in client communication and service delivery, with the ability to engage confidently with a diverse customer base Experience in cross-departmental collaboration within a fast-paced environment Skills & Competencies Customer-Centric Mindset: Attentive to customer needs with a talent for tailoring the service experience accordingly Interpersonal Excellence: Able to build trust quickly with individuals from diverse backgrounds Cultural Fit: A passion for community engagement and the ability to thrive in a "casual-professional" environment (non-traditional banking) Education & Certifications Bachelor's degree or above, preferably in Finance, Economics, Business Administration, or a related field Other Requirements Flexibility to work shifts, including weekends and public holidays, in accordance with store operating hours A strong team player who contributes to a harmonious and high-performing work culture

  Posted Aug 18, 2026

• KYC Officer

  Singapore — Singapore - Asia Square 2 (L10)·Longbridge Securities BU·Full Time·On site

  The KYC Operation Team is responsible for supporting the firm's AML/CFT control framework, with a focus on customer onboarding, periodic review, and ongoing monitoring processes. The team works closely with Compliance, senior management, and internal stakeholders to ensure adherence to MAS regulations, exchange requirements, and internal policies, while maintaining effective controls over financial crime risks. The Role: This role sits within the Operation Team focusing on Customer Onboarding, Ongoing Monitoring and Periodic Review for retail, accredited investor, institutional clients. The successful candidate will play a key role in ensuring compliance with MAS Notice SFA04-N02, as well as internal AML/CFT policies, by performing robust due diligence and supporting the business in managing financial crime risks. Key Responsibilities: Conduct CDD reviews for new and existing clients (individual and corporate), in line with internal policies and MAS AML/CFT requirements (SFA04-N02) Engage clients directly or via Business/Operations teams to obtain required KYC information and supporting documents (e.g. KYC questionnaires, SoW/SoF) Perform name screening, transaction/activity reviews, and assess AML/CFT and sanctions risks Conduct Enhanced Due Diligence (EDD) for higher-risk clients (e.g. PEPs, high-risk jurisdictions) Escalate material risk concerns on a timely basis and support risk assessment decisions Provide advisory support to internal stakeholders on CDD/KYC requirements and documentation standards Mentor junior team members and support quality review processes Identify opportunities to enhance KYC processes, controls, and operational efficiency Requirements: • Degree in Business, Accountancy, Finance or a related field. • Minimum 3-5 years of relevant AML/KYC experience in financial institutions, preferably in capital markets / brokerage environment • Strong understanding of MAS Notice SFA04-N02 (AML/CFT for Capital Markets Intermediaries) and related regulatory requirement • Familiar with client onboarding for securities, derivatives, and investment products • Experience in handling high-risk clients, PEPs, and EDD cases • Familiarity with screening tools (e.g. World-Check, Dow Jones, Refinitiv) • Professional certification (e.g. ACAMS, ICA) is an advantage • Comfortable and fluent in both English and Mandarin (to support client onboarding and documentation review)

  Posted Jun 29, 2026

• Part-Time Roadshow Ambassadors

  Singapore — Singapore - Asia Square 2 (L6)·Longbridge Securities BU·Part Time·On site

  About Us Longbridge Securities, founded in March 2019 and headquartered in Singapore, is a next-generation online brokerage platform. Established by a team of seasoned finance professionals and technical experts from leading global firms, we are committed to advancing financial technology innovation. Our mission is to empower every investor by offering enhanced financial opportunities. About the Role As a Roadshow Ambassador, you'll be the face of Longbridge on the ground. You'll engage visitors at our booth, introduce them to the Longbridge app, and guide them through getting started, from downloading the app to opening and funding their account. This is a non-licensed support role. You will not perform any regulated activities or provide financial advice. What You'll Do Greet and engage roadshow visitors, answer general enquiries, and keep the booth lively and welcoming Guide visitors step-by-step through app download, registration, and identity verification Assist new clients with the initial in-app funding process (procedural guidance only; no handling of funds) Support daily booth setup and teardown, distribute promotional materials and gifts, and help with event logistics What We're Looking For Current university student, or candidate with solid experience in roadshows or promotional events Finance, business, or marketing background preferred Confident, friendly, and presentable, with strong interpersonal and communication skills Interest in investing, securities, or fintech, and eagerness to learn our product quickly Fluent in English; proficiency in Mandarin is an advantage Why Join Us Flexible shifts that fit around your studies or schedule (roadshows run 10:00 AM – 8:00 PM) Hands-on exposure to the fintech and investing industry Be part of our pioneer team, with opportunities to grow as the team expands Competitive hourly rate

  Posted Nov 3, 2026

• Product Manager – In-store Digital Experience

  Singapore — Singapore - Longbridge Café·Longbridge Securities BU·Full Time·On site

  About Longbridge Cafe Longbridge Cafe is the flagship offline brand space of Longbridge Group, bringing a unique dual-concept experience to life: a cafe by day and a bar by night. By naming our signature drinks after stock tickers and pairing real-time market data displays with high-concept spatial design, we turn investing into an immersive, everyday lifestyle. With successful flagships already thriving in Hong Kong and Singapore, we are actively expanding our global footprint. About the Role Bring together our four core in-store pillars (Display, Sound, Light, and Ordering) with the Longbridge App to build an end-to-end "phygital" experience and lead its rollout globally. Key Responsibilities Digital Signage & Content Architecture Establish the content strategy and functional framework for in-store digital signage, encompassing real-time market data feeds, trending stock tickers, signature drink-to-ticker integrations, community highlights, and automated day-to-night (cafe/bar) mode transitions. Cross-functionally partner with Brand Marketing, Content, and Engineering teams to build automated CMS publishing workflows and scheduling engines, ensuring regulatory compliance, data accuracy, and maximum uptime. Omnichannel Commerce & POS Integration Own the end-to-end mobile order-and-pay user journey within the Longbridge App, covering location services, digital menu browsing, payment gateway integration, and real-time order status notifications. Lead integration efforts between in-store POS hardware and the Longbridge digital ecosystem to enable friction-free member recognition, automated loyalty rewards redemption, and two-way transaction data synchronization. Architect high-conversion O2O (Offline-to-Online) touchpoints, including QR-based user acquisition, in-store check-ins, brokerage account opening incentives, and event registration flows. Spatial Technology & Environmental AV Automation Develop automated control logic for synchronized lighting, acoustic soundscapes, and digital display scenes triggered by store trading hours, real-time market volatility (market open/close, sudden market moves), and live events. Collaborate with Spatial Design and Store Development teams during pre-construction phases to incorporate AV infrastructure, intelligent lighting controls, network architecture, and technical interface specs into architectural blueprints and RFPs. Direct vendor lifecycle management across commercial displays, smart lighting, pro-audio systems, POS terminals, and central IoT controllers—overseeing procurement, systems integration, and site acceptance testing (SAT). Process Standardization & Continuous Improvement Codify scalable store opening playbooks and standardized deployment kits—including digital signage templates, ambient scene presets, ordering flows, and hardware Bill of Materials (BOM)—for seamless multi-site replication. Track digital ordering penetration, in-store digital conversion funnels, and customer feedback loops to systematically optimize the end-to-end guest experience. Candidate Qualifications & Requirements Experience: 3+ years of experience as a Product Manager (PM) or User Experience (UX) Designer, with a background in O2O platforms, smart retail, digital F&B ordering, or membership loyalty systems. Technical Acumen: Solid understanding of ordering systems, POS architecture, payment integrations, and CRM/loyalty APIs, with a proven ability to align requirements with dev teams and external hardware/software vendors. Product Execution: Strong track record of drafting clear PRDs, user flows, and wireframes, driving cross-functional projects to launch on schedule. On-Site Testing: Detail-oriented mindset with a hands-on approach to conducting extensive field testing inside physical store environments. Language Skills: Professional proficiency in English and Mandarin to manage regional cross-functional teams effectively. Preferred Qualifications Hands-on experience designing digital experiences for physical spaces (interactive installations, digital signage content systems, ambient sound/lighting automation). Prior experience developing mobile ordering mini-programs or native apps for F&B or coffee brands. Familiarity with fintech platforms, real-time stock market data feeds, or financial content compliance standards.

  Posted Nov 5, 2026

• Store Development Project Manager (PMO)

  Singapore — Singapore - Longbridge Café·Longbridge Securities BU·Full Time·On site

  About Longbridge Cafe Longbridge Cafe is the flagship offline brand space of Longbridge Group, bringing a unique dual-concept experience to life: a cafe by day and a bar by night. By naming our signature drinks after stock tickers and pairing real-time market data displays with high-concept spatial design, we turn investing into an immersive, everyday lifestyle. With successful flagships already thriving in Hong Kong and Singapore, we are actively expanding our global footprint. About the Role Your job is to align these moving parts—ensuring every store project's schedule, risks, and decision points are transparent, trackable, and accountable at all times. Key Responsibilities Master Planning & Schedule Management Establish and own the end-to-end master project plan for each new store—from lease signing, design, construction, permitting, and operational readiness through to grand opening. Define critical paths, milestones, and cross-functional dependencies across concurrent multi-city store buildouts using a centralized project dashboard. Proactively identify schedule bottlenecks, track lead times, and drive contingency plans with responsible stakeholders before delays occur. Cross-Functional Governance & Alignment Drive recurring cross-functional syncs across external trade partners, offline retail operations, and digital product/growth teams to align all stakeholders around unified launch milestones. Orchestrate critical omnichannel (O2O) deployment tracks—including launch campaigns, app-to-store benefit redemption flows, digital signage content schedules, marketing collateral, and regulatory compliance sign-offs. Enforce action-item tracking, decision logs, and SLA management to ensure clear ownership, accountability, and strict deadline adherence across all parallel workstreams. Executive Reporting, Decision Support & Knowledge Management Generate executive-level weekly project reports highlighting progress, risks, budget status, and key decisions required. Structure escalation packages for critical roadblocks (context, trade-offs, recommendations) to enable swift leadership decision-making. Lead post-opening reviews for each store launch to optimize store opening playbooks, standard timeline templates, and risk mitigation registries. Maintain central project repositories for contracts, architectural drawings, licenses, and meeting minutes for audit readiness and quick retrieval. Candidate Qualifications & Requirements Experience: 3+ years of project management experience, preferably in retail expansion, F&B, commercial space development, or consumer brand rollouts. Multi-Project & Stakeholder Management: Proven track record of managing concurrent multi-site projects and cross-functional vendor teams without direct reporting authority. Structured Thinking: Strong analytical and structural skills—able to simplify complex workflows into clear deliverables, roadmaps, and execution steps. Tools & Systems: High proficiency in project management software (e.g., Feishu/Lark, Notion, Jira, MS Project, Gantt tools, Advanced Excel). Execution & Ownership: Exceptional attention to detail, strong follow-through, and a high level of comfort holding stakeholders accountable under tight schedules. Language Proficiency: Fluent in professional English and Mandarin to interface with global stakeholders and local teams. Preferred Qualifications End-to-end project management experience taking physical retail/F&B stores from site selection through to grand opening. Experience as a PMO within Internet, Tech, or Fintech companies, with a strong grasp of how online tech/growth teams collaborate with offline operations. Professional certification (PMP, PRINCE2, or Agile/Scrum).

  Posted Nov 5, 2026

• Store Development & Construction Project Manager

  Singapore — Singapore - Longbridge Café·Longbridge Securities BU·Full Time·On site

  About Longbridge Cafe Longbridge Cafe is the flagship offline brand space of Longbridge Group, bringing a unique dual-concept experience to life: a cafe by day and a bar by night. By naming our signature drinks after stock tickers and pairing real-time market data displays with high-concept spatial design, we turn investing into an immersive, everyday lifestyle. With successful flagships already thriving in Hong Kong and Singapore, we are actively expanding our global footprint. About the Role Your job is to find the right partners in each city, manage them effectively, and ensure every store opens on time, within budget, and in full compliance. Key Responsibilities Build & Expand the Regional Vendor and Consultant Network Identify, evaluate, and onboard local design firms, General Contractors (GCs), permitting consultants, licensing agents, and specialized MEP vendors upon entering new market cities. Build, maintain, and continuously update a cross-city vendor and consultant database. Master local permitting pathways, liquor/catering licensing requirements, and spatial regulatory frameworks. Multi-Site Project & External Vendor Governance Lead RFP/RFQ initiatives, competitive bidding processes, contract negotiations, fee structures, and SLA alignment with external trade partners. Concurrently manage multi-site external project teams across different cities, enforcing synchronized delivery schedules, streamlined communications, and strict QA/QC standards. Drive Execution & Store Openings Hold ultimate accountability for opening timelines, construction budgets, and regulatory compliance across all project locations. Drive consultants through the end-to-end process of securing permits, liquor/food licenses, and government approvals—proactively mitigating risks and resolving critical issues on the spot. Safeguard brand standards, ensuring external teams deliver physical spaces that meet all Longbridge Cafe spatial and design specifications. Job Requirements Experience: 3+ years of experience in commercial store development, retail construction management, or project management, preferably within F&B, retail, or commercial space expansion. Vendor & Network Management: Proven track record of building and managing external vendor networks (GCs, design firms, permitting agencies) across multiple cities simultaneously. Regulatory Expertise: In-depth understanding of commercial interior renovation, MEP specifications, fire safety, commercial catering/F&B licensing, and local building permit procedures. Project Delivery: Demonstrated history of delivering multiple retail/F&B store builds on time and within budget in multi-city expansion environments. Problem-Solving & Negotiation: Strong contract negotiation skills with an exceptional ability to troubleshoot on-site challenges and resolve regulatory bottlenecks under tight deadlines. Mobility & Flexibility: Willingness to travel frequently across target expansion cities as project demands require. Languages: Proficiency in English and Mandarin to manage regional cross-functional teams and local vendors effectively.

  Posted Nov 5, 2026

• Customer Experience Assistant (Part-Time)

  Singapore — Singapore - Longbridge Café·Longbridge Securities BU·Part Time·On site

  About Us: Longbridge Café is Asia's pioneering "Investing + Lifestyle" store, redefining traditional brokerages. Through specialty coffee, community events, and financial talks, it seamlessly integrates investing into everyday life for a new generation of modern investors. About the Role: We're looking for enthusiastic, customer-focused university students to join our brand-new Longbridge Café at Guoco Tower as Part-Time Customer Experience Assistants. This is a non-licensed, store-support role — you'll be the friendly face welcoming guests into our café-meets-fintech space, while getting hands-on exposure to how a modern investing brand runs day-to-day. You'll work alongside our Store Manager and full-time staff to keep the store running smoothly and help visitors discover Longbridge's products and services. Key Responsibilities： Customer Reception Greet and welcome walk-in customers, providing warm, store-level reception and wayfinding Help maintain a great in-store experience for every visitor Account-Opening Support Work alongside full-time staff to support customers with app download, registration, and account-opening steps This role does not provide securities advice or perform any regulated securities activities — support is guidance-only, led by full-time staff Daily Operations Support day-to-day store operations, including floor upkeep, event support, and materials handling Assist with community events and in-store activations as needed Requirements Currently enrolled university student, available to work flexible part-time shifts Finance-related majors preferred (e.g. Finance, Economics, Business) Good communication and customer-service skills; presentable and personable Genuine interest in securities / investing / fintech, and willingness to learn about Longbridge's products Fluency in English required; Chinese proficiency a plus Employment Type: Part-Time

  Posted Oct 26, 2026

• Customer Support

  United States — US - Dallas, Texas·Longbridge Securities BU·Full Time·Hybrid

  About Us Longbridge is building a next-generation AI investing app designed to help everyday investors learn, build confidence, and take action. As investing behavior shifts toward mobile-first experiences and AI changes how people interact with financial products, we’re building an experience that’s simpler, more intuitive, and grounded in trust. We’re a fast-moving, high-ownership team operating in a highly regulated environment. We care deeply about customer outcomes, clarity, and execution quality—and we measure what matters. Job Responsibilities: Serve as a frontline point of contact for securities account holders across chat, email, and phone Provides support for account inquires, deposits/withdrawals, statements, and other general account servicing topics Identity, flag, and escalate potential fraud, security, or compliance-relevant issues per internal procedures Contribute to and help maintain the team's knowledge base articles, desktop procedures, and standard operating procedures. Support the onboarding and training of future hires as the team continues to grow Key Qualifications: Prior customer support experience, ideally in fintech, brokerage, crypto, or another regulated financial services environment Basic knowledge of Securities and Crypto markets Comfort working within structured, compliance-driven procedures Strong written and verbal communication skills, with the judgement to de-escalate and explain technical or financial concepts in plain language Attention to detail - this role sits inside a regulated environment where accuracy matters Licensing is preferred such as a series 7 or series 99 Ability to work independently on a lean team in a startup environment Ability to recognize red flags for fraud or security issues and follow escalation procedures Able to commit to 8:00am-4:00pm/ 9:00 am - 5:00pm day shift

  Posted Oct 23, 2026

• Solutions Specialist

  Hong Kong — Hong Kong - Henley Building·Longport Whale BU·Full Time·On site

  About Us LONGPORT Whale provides institutional-grade trading solutions for brokers, banks, family offices, and other institutions with trading services. The platform delivers comprehensive access to multi-market, multi-asset trading through a single integrated system. Responsibilities Conduct compelling product demonstrations, presentations, and workshops to prospective clients Clearly articulate the value proposition, features, and technical architecture Customize presentations and demonstrations to align with client-specific requirements and pain points. Serve as a primary technical point of contact during the sales cycle, addressing client queries related to platform functionality, integration capabilities, security, performance, and compliance Collaborate with clients to understand their existing systems, workflows, and technical challenges, and propose tailored solutions Conduct technical deep-dives and proof-of-concept (POC) sessions as required Work closely with the sales team to qualify leads and gather detailed business and technical requirements from prospects Translate client requirements into clear functional and technical specifications for product and engineering teams Assist in the preparation of RFI/RFP responses, ensuring technical accuracy and alignment with client needs Stay abreast of industry trends in FinTech, internet brokerage, wealth management, multi-asset trading, and emerging technologies (e.g., blockchain, AI) Monitor competitor offerings and market dynamics to inform our product positioning and sales strategies. Provide market feedback to product management and development teams to drive continuous product improvement Liaise effectively with internal teams including Sales, Product Management, Engineering, Operations, Legal, and Compliance to ensure seamless pre-sales to post-sales handover Contribute to the development of sales enablement tools, collateral and training materials Assist in other ad-hoc duties as assigned Requirements Bachelor's degree or above in Finance, Business, Information Technology or related fields Minimum 3 years' of experience in a pre-sales, solutions engineering or technical consultant role within the financial technology services, specifically in brokerage, trading platforms or wealth management is preferred Prior experience with system vendors is an advantage Experience with CRM software and project management tools is a plus Strong understanding of multi-asset classes (e.g. equities, bonds, funds, derivatives, and ideally, virtual assets/cryptocurrencies) Solid knowledge of brokerage operations, trading workflows and market data; In-depth knowledge of the Hong Kong, US and Chinese securities markets Familiarity with the Hong Kong financial market regulatory environment (e.g., SFC regulations, KYC/AML requirements) Proven ability to translate complex technical concepts into clear, concise, and compelling business language for various audiences Excellent presentation, communication and interpersonal skills Strong problem-solving abilities and a consultative approach, capable of addressing clients needs Self-motivated, proactive, and able to work independently as well as part of a team Excellent command in both written and spoken English and Chinese (including Cantonese and Mandarin)

  Posted Jun 4, 2026

• Head of Project Management

  Singapore — Singapore - Asia Square 2 (L6)·Longport Whale BU·Full Time·On site

  About Us LONGPORT Whale is a securities services platform for institutional clients, providing a one-stop, cloud-native trading infrastructure for brokerages, banks, and family offices worldwide. Built on a microservices architecture, Whale supports the full front-to-back office business chain — from trading, KYC/AML, and CRM to wealth management and virtual assets — and currently serves more than 100 financial institutions globally. Responsibilities Lead the end-to-end project management function for LONGPORT Whale, overseeing platform implementation and go-live delivery for institutional clients (brokerages, banks, family offices) across markets. Build and lead a project management team, establishing a PMO governance structure, methodology, and best practices suited to Whale's B2B SaaS delivery model. Manage the team's people functions, including recruitment and selection, performance evaluation, capability development, and career planning, to build a high-performing, well-coordinated project management team. Serve as the central point of coordination between clients and internal product, engineering, compliance, and sales teams to ensure on-time, on-scope delivery. Manage risk, budget, timeline, and resource allocation across multiple concurrent institutional client projects. Monitor key performance indicators and delivery performance throughout the project lifecycle, and report progress regularly to senior leadership. Organize post-implementation reviews, capture lessons learned, and drive continuous improvement of delivery methodology across regional teams.

  Posted Oct 14, 2026

• Business Development Manager (Fintech/SaaS)

  Singapore — Singapore - Asia Square 2 (L6)·Longport Whale BU·Full Time·On site

  About Us LONGPORT Whale provides institutional-grade trading solutions for brokers, banks, family offices, and other institutions with trading services. The platform delivers comprehensive access to multi-market, multi-asset trading through a single integrated system. Responsibilities Identify and develop new business opportunities and leads to an increase in the client base by providing professional customer services Develop and maintain relationships with assigned customers and potential new accounts to generate recurring businesses Responsible for Business Development, Account Servicing and Marketing Activities Responsible for end-to end account management, solution sales and project coordination to cater for customers’ Fintech requirements Assist in other ad-hoc duties as assigned Requirements Diploma holder or above in any disciplines Minimum 3 years of experience in financial services, fintech, banking, embedded finance, digital assets, or related industries Experience in Wealth Management firms is highly preferred Proven track record of driving business development, revenue growth, and client acquisition in international markets Knowledge in SaaS Solutions / Cloud Solutions is an advantage Strong desire to learn with enthusiasm in Fintech area Excellent team player and enjoy working with others Presentable and strong in building up relationship Excellent interpersonal and communication skills Excellent command in written and spoken English, good command in spoken Chinese is preferred due to regular collaboration with stakeholders in Great China region

  Posted Aug 31, 2026

• Head of Marketing

  Singapore — Singapore - Asia Square 2 (L6)·Management·Full Time·On site

  The Role The Head of Marketing will lead Singapore’s marketing strategy, budget and commercial performance, with a focus on customer acquisition, activation and retention. You will develop an integrated marketing approach across online and offline channels and partnerships, translating market insights and business priorities into effective growth strategies. Working closely with business leaders and regional stakeholders, you will lead a high-performing team, strengthen market positioning and deliver measurable business impact. Key Responsibilities Commercial Performance & Growth Own Singapore’s marketing strategy, budget and performance targets, driving sustainable growth across customer acquisition, activation and retention. Improve conversion across the customer journey, strengthen customer engagement and maximise long-term customer value. Drive overall business performance by aligning marketing initiatives with commercial priorities and optimising marketing investment and ROI. Marketing Strategy & Channel Development Lead integrated marketing initiatives across online and offline channels and partnerships. Identify growth opportunities through market research, customer insights and competitive analysis. Develop locally relevant marketing strategies and customer engagement initiatives to strengthen brand awareness, market positioning and customer preference. Team Leadership & Collaboration Lead and develop a high-performing team, establishing clear objectives, performance expectations and accountability. Collaborate with Product, Business, Compliance and regional teams to align marketing initiatives with business priorities and enhance customer experience. Oversee budgets, external partners and resources, adapting strategies to changing market conditions and business needs. Performance & Governance Oversee marketing planning, budgeting and performance reporting, using funnel, cohort and campaign analysis to inform decisions. Monitor key indicators across customer acquisition, activation, retention, engagement, brand performance and marketing ROI. Ensure marketing activities comply with applicable regulatory requirements and internal policies. Qualifications 8+ years of experience in marketing, growth, business development or related commercial functions, including team and budget leadership. Proven track record of driving customer growth and measurable commercial outcomes in Singapore. Experience in fintech, digital investment/wealth platforms, financial services is preferred. Strong understanding of multi-channel marketing, partnerships, customer acquisition and lifecycle management. Strong commercial acumen and analytical skills, with the ability to translate customer insights and data into business results. Demonstrated leadership, stakeholder management and cross-functional collaboration capabilities. Adaptable, resourceful and results-oriented, with the ability to balance strategic thinking with effective execution. Excellent English communication skills; Mandarin proficiency is an advantage to interact with stakeholders in Greater China.

  Posted Nov 5, 2026

• AI硬件研究员

  China — China - Shanghai·Product·Full Time·On site

  负责人形机器人、商业航天等AI硬件及新型制造领域的行业覆盖，撰写行业与公司研究报告； 围绕行业趋势、公司财报、热点事件等关键变化，输出通俗易懂的行业和个股解读； 协助团队负责人完成其他交接的任务。

  Posted Sep 29, 2026

• 半导体研究员

  China — China - Shanghai·Product·Full Time·On site

  工作地点： 上海（特别优秀者可考虑香港 / 深圳） 岗位职责： 覆盖全球 AI 半导体产业链，重点跟踪存储（DRAM、NAND）及 HDD 等细分行业与核心公司，把握 AI 驱动下的产业升级趋势 善用 AI 工具提升研究效率，高效完成信息收集、财报解读与行业跟踪； 围绕行业趋势、公司财报、热点事件与关键变化，撰写行业及公司研究报告，输出通俗易懂的财务分析与观点判断； 搭建并维护核心公司的财务预测与估值模型，以买方思维给出投资判断； 完成团队负责人交办的其他工作。 任职要求： 本科及以上学历，金融、经济等相关专业，有电子、半导体等理工科背景或产业背景者优先； 3 年以上半导体相关行业研究经验，具备一定产业资源者优先； 熟悉财务报表分析与常用估值方法，能够独立搭建估值模型； 逻辑分析能力强，勤于思考，乐于交流与表达； 对投资研究有热情，学习能力与自驱力强。 加分项： 有券商研究所、买方机构、第三方独立研究机构或半导体产业公司工作经验，熟悉港美股市场； 良好的英文读写能力，能熟练阅读海外公司财报及业绩会纪要； 熟练使用主流大模型工具，掌握 Python、SQL 等工具者更佳； 有可展示的研究报告、估值模型或投研类内容作品（含个人财经自媒体）。 投递说明 ： 请务必同时提交 个人简历、 研究报告、财务/估值模型作品 。仅提供简历的申请将不予推荐。

  Posted Sep 29, 2026

• AI投研研究员

  China — China - Shanghai·Product·Full Time·On site

  负责重点行业及个股的跟踪研究，围绕财报、行业趋势、热点事件输出研究观点和解读； 运用AI工具提升研究效率，探索AI在信息处理、财报解读等环节的应用，沉淀可复用的研究方法和工作流； 将研究成果转化为可视化、产品化内容，与产研团队协作，推进Web端和APP端投研功能的落地与迭代； 跟踪用户反馈和内容数据表现，持续优化投研内容和产品体验。

  Posted Sep 29, 2026

• 资深 APP 架构产品经理

  China — China - Shenzhen·Product·Full Time·On site

  负责 APP 整体架构顶层设计与持续演进，涵盖信息架构、导航体系、通用组件框架与模块划分，确保架构高弹性可扩展，支持业务快速迭代与用户自定义功能；结合公司产品矩阵战略，明确 APP 定位，梳理与 Web/Desktop 等端的功能边界与体验一致性； 主导建立 APP 数据评估体系，定义核心业务与体验指标；基于数据分析核心用户路径痛点与转化瓶颈，通过 A/B 测试与可用性验证，持续优化核心流程，提升产品转化率与用户体验； 规划架构级与体验升级项目，制定项目 roadmap ；管理需求池与迭代节奏，协同跨团队推动方案高质量落地； 管理各团队预期，在复杂项目中凝聚共识并达成目标；在组织内推广产品架构方法与数据驱动思维，提升团队整体能力。

  Posted Oct 22, 2026

• 行情数据产品经理

  China — China - Shenzhen·Product·Full Time·On site

  数据接入与源管理 根据业务规划，主导金融新市场（行情、基本面等）数据的接入落地，包括供应商评估、接口分析、需求方案设计及项目推动； 深入理解金融业务规则（如标的信息、公司行动、实时行情、财务指标等），确保产品设计中的业务逻辑严谨、完备。 产品规划与迭代 基于交易所规则变更、客户需求及内部业务需求，进行需求分析、逻辑梳理与产品方案设计，推动产品持续迭代； 负责日常用户反馈处理，将问题转化为产品改进点，协调资源推动解决； 持续梳理与沉淀业务规则，推动产品标准化与质量提升。 质量保障与协同 建立并持续完善数据质量监控规则与问题处理机制； 协同其他产品与技术团队，共建数据质量平台与相关工具。

  Posted Jun 24, 2026

• 期权交易产品经理

  China — China - Shenzhen·Product·Full Time·On site

  岗位职责 负责港美股期权、期货及期货期权的产品规划，制定路线图，持续跟踪竞品与市场变化，找到差异化机会。 设计期权交易核心体验：期权链、单腿与多腿策略下单（价差、跨式、宽跨式、铁鹰等）、策略构建器、盈亏图与希腊值、持仓与组合盈亏、行权/指派/到期处理。 联合清算、风控、合规团队设计衍生品保证金、购买力、风险提示与适当性流程，确保产品在各实体与各市场规则下合规可落地。 统筹 App、PC、Web 等多终端的衍生品体验，基于不同终端的使用场景（盯盘、分析、快速下单）做差异化设计，同时保证数据与交互一致。 深入理解零售与专业客户的衍生品交易需求，通过用户访谈、数据分析、客诉与交易行为洞察，持续提升激活、交易频次与留存。 与研发、设计、数据、运营、市场协作，推动需求从定义到上线、复盘的全流程；输出清晰的 PRD、业务规则与验收标准。 对接交易所、清算商、数据供应商等外部伙伴，评估新产品与新能力（如指数期权、0DTE、新市场衍生品）的可行性。 任职要求 本科及以上学历，金融、数学、计算机、工程等相关专业优先。 5 年以上互联网券商、交易平台或金融科技产品经验，其中 3 年以上负责期权或期货交易产品。 熟悉美股期权与港股期权的交易规则、合约要素、行权与指派机制；了解期货交易、保证金与结算的基本逻辑。 对市场上主流券商的衍生品产品有深入体验和独到判断，能说清楚优劣与背后原因。 有 C 端交易产品设计经验，理解跨终端（移动端与桌面端）的体验差异，对交易效率、信息密度与风险提示的平衡有自己的方法。 学习能力强、积极主动，能在规则复杂、多方协作的环境中自驱推进，对结果负责。 英语可作为工作语言，能阅读英文规则文档，并与海外团队、清算商进行书面与会议沟通。

  Posted Oct 8, 2026

• Branding Lead

  Hong Kong — Hong Kong - One International Financial Centre·Public Relations·Full Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.”With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. About the Role The Branding Lead holds the senior brand seat within the group function. You will fully own the global brand system across all brands and markets — encompassing brand strategy and architecture, identity governance, and performance measurement frameworks. Working in close partnership with business leadership, you will translate commercial priorities into strategic brand initiatives that build deep recognition and trust across retail, institutional, and partner audiences. This is a hands-on senior role in a lean, high-velocity team, perfectly suited for a strategic builder who enjoys both establishing framework standards and actively driving execution. Location: Hong Kong or Singapore What You Will Do Brand Strategy & Architecture: Own the master-brand architecture across all brands. Define positioning, brand relationships (endorsement vs. separation), and strategic roadmaps for Hong Kong, Singapore, and global expansion. Identity & Group-wide Governance: Own the visual and verbal identity system and global brand book. Establish review standards and lead the Brand & Comms Council to drive unified decision-making and cross-market brand enablement. Business Unit Partnership: Serve as the strategic brand business partner to BU leaders. Translate commercial goals into actionable brand plans, balance competing market demands, and maintain brand integrity on fast-paced timelines. Flagship Campaigns & Summits: Direct regional flagship brand campaigns and our signature in-house regional summit end-to-end — from core value proposition and creative concepting to measured business impact. Measurement & Analytics: Manage the brand tracker and Brand Strength Index. Report key metrics (Share of Voice, sentiment, AI-association) to executive leadership on a monthly cadence, focusing on core outcome-driven KPIs. Market Entry & Expansion: Develop the brand launch strategy for new markets and segment expansions, crafting localized propositions, entry narratives, and commercial enablement toolkits. Team Leadership: Manage and mentor the Branding Manager and creative support team, establishing clear scorecards and scaling the function as the business grows. What You Bring 10+ years of experience in brand strategy, brand marketing, or integrated marketing, with a proven track record of regional scope across APAC (global exposure highly preferred). Proven Brand System Capability: Demonstrated experience building scalable brand systems (architecture, guidelines, governance framework) that were successfully adopted by cross-functional teams. 0-to-1 Execution Experience: Proven track record of launching a brand, product category, or function from the ground up, with high comfort in navigating ambiguity. Trilingual Fluency: Professional written and spoken fluency in English, Mandarin, and Cantonese (including proficiency in both Simplified and Traditional Chinese). Domain Expertise: Background in Financial Services, Fintech, or other regulated/high-trust industries. Familiarity with listed-company communication standards is a strong plus. Stakeholder Management: Exceptional capability to influence senior leadership and cross-functional teams without direct authority. AI-Native Mindset: Daily proficiency in AI tools, with an understanding of AI-era brand visibility (e.g., how AI search engines/answer engines represent the brand) as an essential channel. Commercial Acumen: Strong ability to connect branding initiatives directly to commercial pipelines, market expansion goals, and corporate investor narratives.

  Posted Sep 30, 2026

• Brand Manager

  Singapore — Singapore - Asia Square 2 (L10)·Public Relations·Full Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.”With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. About the role The Brand Manager leads the brand management mandate for the group: how Longbridge is perceived across markets, and whether every touchpoint, from a paid ad to a flagship event to an in-app card, reflects one consistent, high-quality brand. You own the brand book and its governance, run the review desk that every growth and channel team relies on, and carry brand execution through integrated campaigns, out-of-home and traditional media, co-branded work and events. This is a hands-on role that requires both strategic thinking and strong execution. You will work across Product, User Growth, Design, Corporate Affairs and the Group Content Hub, manage several projects at once, and be the person the organisation turns to when it needs a brand decision made quickly and made well. Based in Hong Kong Or Singapore, you cover Hong Kong and Singapore and support the group's other markets as they open. What you will do Brand management and governance — Maintain and evolve the brand identity across all brands, own the brand book, messaging and guidelines, and run the brand governance process so that consistency is built into how teams work rather than checked at the end. Review desk and service standard — Run the brand review desk for User Growth and channel teams against established service level standards, so conversion work moves at funnel speed without drifting from the brand. Integrated marketing — Plan and execute brand campaigns across owned, earned and paid channels with User Growth, the Content Hub and Corporate Affairs; own out-of-home and traditional media execution end to end, including media planning input, production and vendor management. Brand storytelling — Translate AI capabilities, product launches and market insights into brand stories, and adapt messaging for different audiences and regional markets in English and Chinese, working from the product packaging owned by the Product Marketing Manager. Co-branded and partner assets — Review and approve co-branded assets with strategic partners, sponsors and distribution partners, so that third parties represent the brand correctly. Events and launches — Provide brand production support to Corporate Affairs on flagship events, launches and sponsorship activations: environmental branding, collateral, merchandise and on-site brand execution, working with the Creative & User Experience Designer. Agencies and vendors — Manage creative agencies, production vendors and brand research partners day to day: briefs, timelines, quality control, and budget tracking. Brand health and measurement — Own brand health reporting: brand tracker, share of voice and sentiment, campaign performance and periodic brand audits; present insights and recommendations that shape upcoming campaigns. What you bring At least 5 years in brand management, integrated marketing or product marketing, with experience in fintech, brokerage, financial services, AI or technology, and campaigns you have led end to end. You understand financial markets and investment products, and you know how a regulated category influences brand communication. Strong brand and visual judgment, and the confidence to make a call and explain it to a growth team on a deadline. Proven experience managing agencies, production vendors and partners, and running out-of-home or traditional media campaigns. Excellent English and Chinese communication and copywriting skills; Cantonese is an advantage for the Hong Kong market. Organised and detail-oriented, able to run several projects independently with minimal supervision across different teams and markets. AI-fluent in practice: you use AI tools in your daily work and have marketed AI or technical products, or are keen to. Familiarity with brand tracking, media monitoring or analytics tools is a plus

  Posted Sep 30, 2026

• Branding Lead

  Singapore — Singapore - Asia Square 2 (L6)·Public Relations·Full Time·On site

  About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.”With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. About the Role The Branding Lead holds the senior brand seat within the group function. You will fully own the global brand system across all brands and markets — encompassing brand strategy and architecture, identity governance, and performance measurement frameworks. Working in close partnership with business leadership, you will translate commercial priorities into strategic brand initiatives that build deep recognition and trust across retail, institutional, and partner audiences. This is a hands-on senior role in a lean, high-velocity team, perfectly suited for a strategic builder who enjoys both establishing framework standards and actively driving execution. Location: Hong Kong or Singapore What You Will Do Brand Strategy & Architecture: Own the master-brand architecture across all brands. Define positioning, brand relationships (endorsement vs. separation), and strategic roadmaps for Hong Kong, Singapore, and global expansion. Identity & Group-wide Governance: Own the visual and verbal identity system and global brand book. Establish review standards and lead the Brand & Comms Council to drive unified decision-making and cross-market brand enablement. Business Unit Partnership: Serve as the strategic brand business partner to BU leaders. Translate commercial goals into actionable brand plans, balance competing market demands, and maintain brand integrity on fast-paced timelines. Flagship Campaigns & Summits: Direct regional flagship brand campaigns and our signature in-house regional summit end-to-end — from core value proposition and creative concepting to measured business impact. Measurement & Analytics: Manage the brand tracker and Brand Strength Index. Report key metrics (Share of Voice, sentiment, AI-association) to executive leadership on a monthly cadence, focusing on core outcome-driven KPIs. Market Entry & Expansion: Develop the brand launch strategy for new markets and segment expansions, crafting localized propositions, entry narratives, and commercial enablement toolkits. Team Leadership: Manage and mentor the Branding Manager and creative support team, establishing clear scorecards and scaling the function as the business grows. What You Bring 10+ years of experience in brand strategy, brand marketing, or integrated marketing, with a proven track record of regional scope across APAC (global exposure highly preferred). Proven Brand System Capability: Demonstrated experience building scalable brand systems (architecture, guidelines, governance framework) that were successfully adopted by cross-functional teams. 0-to-1 Execution Experience: Proven track record of launching a brand, product category, or function from the ground up, with high comfort in navigating ambiguity. Trilingual Fluency: Professional written and spoken fluency in English, Mandarin, and Cantonese (including proficiency in both Simplified and Traditional Chinese). Domain Expertise: Background in Financial Services, Fintech, or other regulated/high-trust industries. Familiarity with listed-company communication standards is a strong plus. Stakeholder Management: Exceptional capability to influence senior leadership and cross-functional teams without direct authority. AI-Native Mindset: Daily proficiency in AI tools, with an understanding of AI-era brand visibility (e.g., how AI search engines/answer engines represent the brand) as an essential channel. Commercial Acumen: Strong ability to connect branding initiatives directly to commercial pipelines, market expansion goals, and corporate investor narratives.

  Posted Sep 30, 2026

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