AI To Recommend Food For Applebee's, IHOP Customers: Inside The 'Personalization Engine' Powered By Amazon

Benzinga
2025.06.23 23:34
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Dine Brands Global Inc is set to implement an AI-powered "personalization engine" to enhance customer experience by recommending menu items based on past orders and popular choices. Developed using Amazon's Q generative AI, this technology aims to boost sales and improve operational efficiency in restaurants. Other companies like McDonald's and Yum Brands are also adopting AI for various functions, indicating a trend in the restaurant sector towards automation and personalized service. Dine Brands stock is currently trading at $27.15, down 9.8% year-to-date.