<div id="readability-page-1"><div>Riyadh, Saudi Arabia: Saudi Arabia is emerging as one of the most dynamic and connected retail markets in the world, with the Kingdom’s consumers leading in cross‑channel shopping, according to the 2025 Global Digital Shopping Index, commissioned by Visa Acceptance Solutions and conducted by PYMNTS Intelligence.Drawing on insights from a survey of 2,191 consumers and 240 merchants in Saudi Arabia, the report examines how shoppers are blending physical and digital experiences, the rapid adoption of mobile‑enabled commerce, and the growing demand for secure and seamless checkout options. The findings offer Saudi retailers valuable guidance on how to meet evolving consumer expectations and support the Kingdom’s Vision 2030 goals for an advanced digital economy.Key findings:<ul><li>72% of Saudi consumers say the availability of their preferred payment method influences their choice of merchant – well above global average (55%)</li><li>66% used a mobile phone as part of their last retail purchase (global average: 48%)</li><li>Nearly half (46.7%) store payment information with merchants (global average: 40.2%)</li><li>34% of Saudi consumers are cross‑channel shoppers, blending online and in‑store purchasing journeys (global average: 27.5%)</li><li>Almost 32% of Saudi consumers using in‑store pickup say they always or often buy additional products during collection (global average: 43.4%)</li></ul>“Saudi Arabia’s retail sector is undergoing a remarkable transformation, driven by a tech‑savvy population, strong digital infrastructure, and progressive regulations,” said Ali Bailoun, Visa’s Regional General Manager for Saudi Arabia, Bahrain, and Oman. “We are proud to work alongside the Kingdom’s government partners, banks, and merchants to help deliver the secure, flexible payment experiences that consumers increasingly expect—whether they choose to shop online, in store, or across both channels.”What this means for KSA businessesTo capture growth, Saudi retailers should ensure their checkout process is frictionless across all devices and channels, offer multiple secure payment methods, and maximize incentives like rewards and free delivery. About the ReportFindings are based on the 2025 Global Digital Shopping Index, which surveyed 18,468 consumers and 3,464 merchants across eight countries (U.S., U.K., Brazil, Mexico, Singapore, Australia, Saudi Arabia, and the UAE) between October and December 2024. For Saudi Arabia, 2,191 consumers and 240 merchants were surveyed.About VisaVisa is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.Media Contact:Edelman Smithfield – visa@edelmansmithfield.comSend us your press releases to pressrelease.zawya@lseg.comDisclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.</div></div>

Saudi Arabia is emerging as a leader in cross-channel shopping, according to the 2025 Global Digital Shopping Index by Visa Acceptance Solutions. The report highlights that 72% of consumers prioritize their preferred payment methods, and 66% used mobile phones for their last purchase. The findings suggest that retailers should enhance their checkout processes and offer diverse payment options to meet evolving consumer expectations. The study surveyed 2,191 consumers and 240 merchants in Saudi Arabia, reflecting the Kingdom's commitment to advancing its digital economy as part of Vision 2030.

- Saudi Arabia is becoming a leading retail market, with consumers increasingly engaging in cross-channel shopping, as highlighted in the 2025 Global Digital Shopping Index.  
- Key findings indicate that 72% of consumers prioritize preferred payment methods, and 66% utilized mobile phones for their last purchase, surpassing global averages.  
- To capitalize on growth, retailers should enhance checkout processes, offer diverse secure payment options, and provide incentives like rewards and free delivery.  

PRESSR: Saudi Arabia tops region in cross‑channel shopping: Visa Acceptance Solutions – PYMNTS Intelligence study