JD.com Entertainment apologizes for the delay in the release of Chen Li's album and announces compensation measures

Zhitong
2025.10.23 06:57

On October 23rd, @JD.com Entertainment posted a message expressing heartfelt gratitude for everyone's love and support for Chen Li's vinyl collection "Chen Li's Ten-Year Music Collection." Regarding the delay in the release time of this limited edition album, after internal verification, it was caused by an operational error by our staff during the configuration process. This issue not only disrupted Ms. Chen Li and her team's related plans but also caused inconvenience and distress to the many fans who were eagerly awaiting it. We deeply regret this and sincerely apologize to Ms. Chen Li, her team, and all the fans. To make up for the impact caused by this mistake, we will provide double compensation to all fans who have purchased the commemorative edition album

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