PagerDuty, Inc. SEC 10-Q Report

PagerDuty, Inc., a leading provider of cloud-hosted software solutions for digital operations management, has released its latest Form 10-Q report, showcasing significant improvements in both financial and operational metrics. The report highlights the company's continued growth and strategic initiatives aimed at enhancing its market position and operational efficiency.

Financial Highlights

Revenue: PagerDuty reported revenue of $124.5 million, marking a 4.7% increase from the same period last year. This growth was driven by both new and existing customers.

Gross Profit: The company achieved a gross profit of $106.2 million, representing a gross margin of 85.3%, up from 83.0% in the prior year. This improvement was attributed to cost reductions in amortization and personnel expenses.

Income (loss) from operations: PagerDuty reported an income from operations of $8.1 million, a significant turnaround from a loss of $10.3 million in the previous year. This reflects effective cost management and operational efficiency.

Net Income: The company posted a net income of $161.4 million, a substantial increase compared to a net loss of $6.1 million in the prior year. This was primarily due to the release of the valuation allowance against deferred tax assets.

Net income (loss) per share attributable to PagerDuty, Inc. common stockholders: Net income per share was $1.69, compared to a loss of $0.07 per share in the previous year, reflecting improved profitability and tax benefits.

Business Highlights

Revenue Segments: PagerDuty generates revenue primarily from cloud-hosted software subscription fees, with term-license software subscription fees being immaterial. The company focuses on expanding its customer base and increasing the number of users and upselling additional products and services.

Geographical Performance: The United States remains the largest market for PagerDuty, contributing significantly to the company's revenue. International markets also show growth, with no single country outside the U.S. accounting for 10% or more of the revenue.

Customer Segments: PagerDuty's customer base includes a diverse range of organizations, with a focus on enterprise and mid-market customers. The company reported an increase in the number of customers with annual recurring revenue (ARR) greater than $100,000, indicating strong penetration in larger accounts.

Operational Efficiency: The company has implemented changes to drive efficient growth and expand operating margins, including reallocating roles and realigning teams to improve operational resiliency and agility.

Future Outlook: PagerDuty plans to continue investing in its platform infrastructure and customer support to enhance capabilities and ensure customer satisfaction. The company expects to see continued growth in its enterprise customer base and aims to leverage its platform for digital operations to drive further expansion.

SEC Filing: PagerDuty, Inc. [ PD ] - 10-Q - Nov. 25, 2025