Equifax Survey Shows Government Caseworkers Optimistic on Efficiency, Identify Automation as a Key Priority for 2026

PR Newswire
2025.12.04 13:31
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An Equifax survey of 500 government social service workers shows optimism about efficiency improvements by 2026, with 57% crediting data and technology advancements. Despite challenges like policy changes and staffing issues, caseworkers are ready to adopt modern processes, emphasizing the importance of data and automation in enhancing aid delivery.

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